A & W Auto Repair inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janelle L
a month ago
This shop was a godsend. After my catalytic converter was stolen off my Prius when in NYC, I had a really rough time finding a shop that would work with me to install a catalytic converter shield as recommend by my insurance company as I'm frequently in the city and my model of Prius is a high target. Originally I had an appointment with my Toyota dealership and they were incompetent and said they would not install it to my request. I called around to about a dozen other shops until I found this one. They were super friendly and helpful. Even though they were super busy and booked out for a month, they were able to squeeze me in early one morning to install the shield so that I was able to drive into the city for work with my Prius with a little less apprehension. The rates were really fair too and almost half as much as I was going to pay for the Toyota dealership to try to install it before I lost confidence in them. I would definitely recommend this company to anyone looking for a fair and honest repair shop.

  Marianne Schneider
5 months ago
I m a new customer here. Wayne was very nice. He was informative and put me at ease. They were honest & fair. I will be back with my other vehicle. Thank you for renewing my faith in mechanics. Appreciate you taking such wonderful care of my son s car.Services: General repairs & maintenance, Auto engine diagnostic, Vehicle InspectionServices: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection

  Michael Fontana
3 weeks ago
A & W is a highly professional shop. They are extremely professional and do excellent work. Wayne is amazing and accommodating. I will definitely be bringing my vehicle to A & W for years to come.

  Jill J.
4 months ago
Took my friends car there as a favour. Wayne was so friendly and accommodating as I had to wait for the diagnosis.Waldik, the mechanic, is so knowledgable and informed me of his findings and gave me a few suggestions. I certainly feel confident my friend found a wellrun, reputable shop.

  Ydid Learning
3 weeks ago
Exceptional service! Friendly staff, thorough explanations, and top-notch repairs. My car looks brand new again! Highly recommended - 5 stars!

  gail holt
a month ago
I was driving from nyc to see my son at alfred state and a light came. I looked for a shop at my location in goshen. I believe and they ordered me a battery from autozone in like 10 minutes. that was awesome. yes they are truly a life saver

  Christopher Fox
5 months ago
A&W is the place to go for any and all repairs for a Subaru, Waldek and his team are very knowledgeable and experienced when it comes to Subaru. I bought a used Subaru for my son which had some issues, they were able to diagnose the problems and in turn the car is running great. Bring your Subaru to them !

  edwin k
6 months ago
Super honest and trustworthy. 100% recommend for servicing needs. The manager Dom knows how to solve any issues I have so fast and efficiently. Other shops would tell me to spend an arm and leg and hold my car for weeks.

  Debra Smith
8 months ago
I recently had my car serviced at A & W Auto Repair and I couldn't be happier with the experience. This was the third mechanic that I visited in Orange County and the first that was able to properly diagnose and fix a complex mechanical issue with my car. They explained the issue in a way that was easy to understand and they completed the repairs quickly and efficiently. The price was also very reasonable. I am recommending this company to all my friends and family members in the area because they truly have a commitment to excellent customer service and quality workmanship.

  Anne Glasscock
4 months ago
A & W Auto staff are always courteous and professional. They give you honest and fair estimates and never try to upsale you. I recommend them highly!

  Felicity M
6 months ago
We had 2 catalytic converters replaced. They shopped around for my parts and the labor was kept to a minimum, easily saving me $1000. I highly recommended them, they are honest and Subaru experts.

  Matt Ritter
7 months ago
Waldek is as honest as the day is long. This place is an absolute major find. Been coming here for years with various cars. He was the only guy that could resolve an issue for me with a Subaru I had. Zero issues, would absolutely recommend!Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Oil change

  Lynn Frattellone
3 months ago
Wally, Wayne & the team at A&W are extremely friendly, knowledgeable & talented, they know their stuff, prices are reasonable, they helped me with my 2011 Subaru Legacy when no one else would or could, I now bring both cars to them, wouldn t go anywhere else. Very happy client. Keep up the great work!!!Services: Transmission, General repairs & maintenance, Tire rotations, Vehicle safety inspection, Battery, Oil changeServices: Transmission, General repairs & maintenance, Tire rotations, Vehicle safety inspection, Battery, Oil change

  Jason Kainu
4 months ago
Waldek and his crew have taken care of our cars for more than a few years now. I trust my family's safety to their work, and they have always treated us well.

  Agnes Deletto
8 months ago
I ve had my vehicle serviced for regular maintenance and major repairs over the past 3 years. Mr. Waldek always makes sure that my van is safe to drive. He has recently rescued me and my kids on the busy road in front of his shop, while trying to make the turn into his lot, as my power steering completely failed at that moment. I m so grateful to Mr. Waldek for his quick thinking and taking over what was a very stressful situation for me and could have turned into an accident. The office manager, Wayne, is always pleasant to speak with, thorough, and accommodating. And, all the mechanics are a pleasure to deal with. Though the shop is always busy, they try to help and work with you, and I wouldn t go anywhere else. Always knowledgeable, honest, reliable and fair, and I definitely recommend this mechanic!

  Alexandra Balant
7 months ago
On Labor Day weekend, my car broke down right in front of this auto repair shop which was technically closed for the holiday. Coincidentally, (and thank god!) Waldek, the owner, was doing some paperwork inside. Desperately, I asked if he can help. Even though he was off for the day, he kindly offered his assistance and went above and beyond for me. He drove in the rain to pick up the part that my car needed as I waited in his office. He took three hours out of his own time to fix my car and put my safely back on the route to NYC. I honestly don't know what I would do that day without his help. Thank you, Waldek!

  Denny Barry
9 months ago
I have been using A&W for over 10 years for everything from major repairs to oil changes. He is the most honest mechanic you will ever find. I have had many occasions where I thought I needed repair work and he advised it was simply a code reset or something minor. Other mechanics simply don't do that. The fact that he is so busy tells you that his service is top shelf.

  Gil Carrion
a month ago
I was looking for a honest and good mechanic at A&W Wayne is the man great guy reasonable and great service I recommend this shop %100 great job Wayne and your team

  Chris Bobish
7 months ago
I ve been doing business with A&W auto repair for 17 years. They are a very friendly, easy to work with family run business. They always provide exceptional service and will not give up when it comes to difficult troubleshooting.Services: Transmission, Electrical repair, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Brakes, Air conditioning, Auto maintenance, Oil changeServices: Transmission, Electrical repair, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Brakes, Air conditioning, Auto maintenance, Oil change

  Inspirit
9 months ago
Waldek is amazing!!! There are very few honest mechanics left and he is 1 of them. He lets you know exactly what is wrong with your vehicle. He is to the point. He expedites your repair/repairs so that he could attend to other clients needs in a timely and efficient manner. If you want a local Subaru expert Waldek is your man. He goes out of his way to help you resolve your car needs and get you back on the road.Services: Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change

  Shira Reback
3 months ago
Always the best. My car has over 168,000 miles on it and they will keep it going well over 200,000.

  Jay Jay
8 months ago
This is by far the best shop. Waldek is a Master at his trade. I completely trust that the best care will be taken with my car. Wayne is a pleasure to deal with when you call the shop. You will not be dissapointed with the service.

  will smith
9 months ago
I've been coming here for over 16 years. Excellent family business. Waldek takes Excellent care of my cars. I would recommend their service to anyone. Honest, fair, and great service.Services: Electrical repair, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Air conditioning, Auto brake replacement, Oil changeServices: Electrical repair, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Air conditioning, Auto brake replacement, Oil change

  David Cohen
10 months ago
Been coming here for years. These are the Subaru experts! I ve had them replace the head gasket, water pump, timing belt, and most maintenance. I trust them to do a great and thorough job for a competitive price.Service: General repairs & maintenanceService: General repairs & maintenance

  Chris Thurtle
2 months ago
Needed to get a state inspection on my daughter's car while she was home for the weekend, they were kind enough to fit me in even when they had a busy schedule. Thank you!

  The ScoutMaster
9 months ago
Came up to experience Legoland with my family. As we arrived my car was leaking fluid, I called a few shops in the area and no luck. My last call was to A&W and explained my situation, they immediately understood and repaired my vehicle, within 3 hours. I can t say enough great things about this crew. Most would have taken advantage or not done it at all but these guys saw a family in need and helped. And my family still went to the park. Thanks again

  Ambika Conroy
5 months ago
Subaru heart surgeons this place is the best of the best. Family run business that actually cares about its clients.Services: Electrical repair, General repairs & maintenance, Engine repair, BrakesServices: Electrical repair, General repairs & maintenance, Engine repair, Brakes

  David Cohen
10 months ago
This is the place you go to get your Subaru, fixed tour Subaru by Subaru experts. I ve had them replace my timing belt, head gasket, water pump, etc. Best service with competitive pricing!!! Been coming here for years.

  Ivan Dam
8 months ago
The workers were exceptional. The front desk was on top of everything and explained thoroughly everything done to my vehicle and why. The work was incredible well done, very happy with the job done. Great shop

  Liam Chasteen
4 months ago
Excellent customer service and consistently great work. Anyone with a Subaru should bring it here.