Whiteman Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua Weil
3 months ago
We went to Eric Wright, looking for a used car to purchase based on a recommendation by a friend. Eric was very helpful and informative. There were absolutely no pressure sales. We explained what we were looking for and price range. We spent an entire day test driving several vehicles multiple times before settling one a 2020 Chevrolet Certified Equinix with 18,000 miles. Even though it was at the end of the day, Eric and finance rep., Jessica stayed late to get the paperwork in order. We were renting a vehicle after our car had been totaled, so time was of the essence. We completed the purchase process the next day with Laurie and Eric, the vehicle pick-up ready as scheduled. Everything moved smoothly. We are now happy owners. Everything was explained clearly, and Eric even picked us up at the Enterprise rental lot during a snow storm to get us back to the dealership. He and the other staff were very down to earth and made us feel comfortable.We had purchased several cars at Garvey Kia Volkswagen and have always been happy with them, but did not see anything that fit our requirements. We highly recommend Eric Wright and Whiteman Chevrolet and would use them in future. Our service will be with them as well.

  Nicholas Kosby
5 months ago
Recently bought my used 2021 Hyundai Santa Fe from Kevin M. after seeing his advertisement online.He made me feel comfortable throughout the entire process, was able to share lots of tips and information regarding the vehicle and the purchase, and really made the entire experience a positive one for me.I got a good deal on a great, gently used car, that will hopefully last for years to come. Thanks, Kevin!

  Angie Varney
6 months ago
Highly recommend whiteman Chevrolet if you are looking for a reliable vehicle from an honest dealership! Eric was fantastic! He took his time to explain everything to us and really cared that we were happy! He wasn t pushy and wasn t looking just to make a sale, he truly wanted to make sure we were leaving with what we wanted! He was professional, knowledgeable, and personable! He made us feel comfortable throughout the buying process and answered every question we had, big or small! I 10/10 would recommend Whiteman Chevrolet. We are so happy with our new traverse!

  Dan Graves
2 weeks ago
I brought my truck here for an oil change, an air bag recall and to have a tire resealed due to a slow leak.Oil change Tire reseal Air bag recall Brand new crack on my dash that was not there prior I sent a photo via text to the service team. I was told the dash cracks on every vehicle the recall is performed on and I should join the class action lawsuit against GM. What? I was never advised this was common when I dropped off my truck. I'm very unhappy with the explanation provided by the service team after they damaged my vehicle. My concern was expressed and I never heard from the service manager. They will receive the warranty funds from GM and they received my payment for the maintenance, so I guess they are satisfied, but I am not.

  Jennifer King
3 days ago
My appointment was scheduled for 9am and we ended up dropping it off the night before. When I went to pick it up later that day it wasn't ready. They hadn't touched it until I got there to pick it up around 2. When I got in my truck it was filthy with dirt all over the seats.

  Lee Kyler
3 months ago
Very Thankful!We were on our way home to the north country from NYC when we had unexpected engine issues on our Chevy Traverse. We called the dealership when they opened and they agreed to see the vehicle and help us out. They quickly diagnosed the problem, offered a solution, and gave us a loaner vehicle for the few hours it took to complete the repair. The entire staff went above and beyond and we are super grateful. They earned our business next time we re in the market for a new vehicle!

  Charlie Pace
a month ago
My 2015 Tahoe broke down early on a Friday morning as I was passing through Lake George and I was directed to Whiteman Chevrolet by a local garage due to the extent of repairs needed. The assistant service manager Andrew Askew was able to help me get the truck in for service and luckily they had the parts for the repair. They kept me posted on their progress through the day and were able to finish the repair.

  Darlene Morse
a year ago
I purchased my new Chevrolet Traverse from Whiteman s. The service that we got from Nathan Byrnes was fantastic! He was extremely easy to work with, patient, knowledgeable, and made the process a breeze! I highly recommend working with Nathan when looking to purchase a new vehicle!

  Michael Perrotta
3 months ago
Our salesperson Matt Cowles was excellent. Answered all our questions and took time to explain all the features of the car. Made the purchase process very easy. Also like to thank all the staff involved with us they were very helpful and friendly. Great dealership.

  Christopher Gordon
2 months ago
This was my best experience buying a vehicle. Jamie was excellent in helping me find the perfect truck at a great price! All the staff was very professional and willing to help. I will be shopping here in the future for sure.

  Benjamin Ellsworth
3 months ago
Great experience at each department. The most professional/courteous out of all Chevy dealers I visited. Sales not pushy, Justin was great. Love my 23 Silverado. They were able to resolve my paint defect quickly and efficiently- major shout out to Ken, who I will see for any and all future body work.

  Jim Tipa
a month ago
I can t say enough about Whiteman Chevrolet s Collision Center. Manager Ken Lytle was great to work with. On two different occasions I ve brought my Silverado there. Both times had a great experience. Today it turned out my bill was less than quoted and I didn t have the time to finish my coffee in Whiteman s waiting room and the job was done. Keep up the great work Ken!

  Cathy Allen
8 months ago
Bruce and I couldn t be more pleased with Whiteman Chevrolet, we have been part of the Whiteman Family for many years, BOB MARCELLUS has been great with us, as has been the service department and the body shop is top notch as well, working with everyone from sales, service, parts, finance, everyone has been a pleasure, the reason we keep coming ba we purchased Bruce a gorgeous new Chevy Silverado 1500 ZR2! Packing a 6.2L EcoTec3 V8 engine with 420HP, 18 Mud-Terrain Goodyear Wrangler Territory blackwall tires, a 12.3 driver information center, and so much more, he couldn t be more pleased; then last week we purchased myself a 2023 Chevy TrailBlazer and I am just as pleased, we are ready to retire with two new safe vehicles, to last us for many years to come, thank you Bob and everyone at Whiteman Chevrolet!If you love your Chevy TrailBlazer Come Join Me on Facebook at Trailblazer Fan Club

  Michael Park
3 months ago
I purchased my 24 Z06 Corvette from Whiteman Chevrolet. I am older and have purchased many cars and trucks over the years from many dealers in and out of our area. I would recommend Whiteman Chevrolet to anyone. My salesman Eric Wright was exceptional! Ordering the car, keeping me updated and informed. Delivery and most importantly follow up after the sale The service Department is also top notch. Thank you Whiteman Chevrolet and team. I will be back as well as my family for all future needs.

  Barbara Denis
a year ago
Can you leave negative 10 stars!!This is what you have to do when Whitemans Chevrolet takes in your tow in in a Friday night. Tells you Saturday oh we will get it in to just take a look at it lastest Tuesday. You call Wednesday and are told. You are the mystery vehicle on the lot. Huh what! Then get a call. Oh we have it, your keys, your instructions from tow. Heather was unaware. Ok thanks Anthony! We will look at it latest Tuesday again. Ok appreciate the effort. Call Wednesday not able to look at it yet. So I tell Anthony. Dont bother I will have it towed to my hometown dealership Ellis Auto. And that is where no one would take my calls again. I call today Thursday and left a message for Anthony telling him please have keys in visor tow paperwork and vehicle in a place where it can be towed. Please call me to confirm. Nothing. Get down there after 2 hour drive and my suburban is locked behind fence. Caught Anthony before he went home. Tried and succeeded in holding my anger. Got the vehicle - no one offered to help in any way. We hooked it up to a trailer Ellis Auto Chevy loaned us and off we went.DO NOT GET A CAR FROM HERE! Sales process is always great folks. Service is what matters. go to Ellis Auto in Malone Ny. Great dealership and ALWAYS TAKES CARE of Any CUSTOMERS. and also those stranded hours away from home. And yes that is our personal truck towing our Suburban home just one day shy of two weeks sitting in the Whitemans Chevrolet Parking lot.

  W Sandford
3 months ago
The greatest compliment a customer can give is: I never expected to buy this vehicle, today! Meaning -Inventory, sales and finance are in synchrony. Eric Wright made this an easy sale. I have purchased 5 cars in the last 3 years. This was my most comfortable sale and purchase.Thank you.New Whiteman fan!WDS

  APRIL PETERS
a month ago
Went in for inspection they said would take 20mins, I waited for little over hr. However come to find out nice had chewed the hood piece to bits. They cleaned everything up and replaced the cover. I had no idea, and are extremely thankful they did all that for Me. Thank you whiteman for you extra work and kindness.

  Joanne Eggleston
2 weeks ago
It was such a pleasure buying a car at Whiteman's Chevy. Den Wilhelm was knowable, helpful and wonderful to do business with. The girls in finance were wonderful also. It was a pleasure Whitemen staff. I'm sure we will enjoy our 2024 Chevy Equinox.

  Scottie Wison
6 months ago
Kevin and Lori were amazing with helping us find the perfect car for us!! Very professional and always there to answer any questions we had thank you guys!

  sarah leguire
7 months ago
Whiteman Chevrolet is amazing. They were so helpful and kind throughout the whole experience. They went above and beyond to accommodate me and answer all of my questions. They made me feel welcome and valued. Thank you to the Chevrolet team especially Jamie, Kevin, and Jessica.

  Jilli M
a month ago
Thanks to Den Wilhelm for finding the exact truck we wanted and making it a positive no hassle experience. Whiteman s sales and service always make it easy for us to buy local.

  seanna leahy
4 months ago
My husband called about the front passenger tire. Told them there were 2 small pinholes causing a slow leak. He told them it just needed a PATCH.When work was completed I was told it was PLUGGED. And then charged $30+.3 hours later the tire was still slowly leaking. The tire sensor inside the car, on the dash that reads tire pressure keeps lighting up with warnings that I am dangerously low. When checking it with our own tire gauge it reads 35psi.So clearly this was never reset. What did I pay for? I still have a leaky tire and now a sensor is messed up.

  Debra Durkee
4 weeks ago
My first experience was great. Worked with Dan Wilhelm and Jessica Cayton. They made it possible to get my car. Very professional and honest staff.

  jim thompson
4 months ago
From sales to service everything has been fantastic. Most recent was my first service. it was scheduled for 9am 11/29. I arrived just short of the appointment, everything was on schedule and took about an hour. My car was returned as expected, all service completed as requested.Thank you to Kevin Baldwin (service writer) & Jayson (service tech).

  Ryan Holderman
2 months ago
My experience with Denny at whiteman s chevrolet was very streamlined, efficient and extremely straightforward. I appreciate the upfront transparency without the typical sales pressure you get at other dealers. I highly recommend Denny and the staff at whitemans !

  Colleen Ross
5 months ago
It was absolutely wonderful! As I have told everyone since I purchased my 2024 Equinox, I'm 61 years old and it was the best ever car shopping experience. I had never been to Whiteman's before, this is my first Chevrolet! Kevin was my salesman, and he was amazing! He was very professional, knowledgeable, kind and patient. He answered all of my questions, and made suggestions as I test drove (2 different model) vehicles. He was an absolute pleasure to work with! I then dealt with Jess after the deal was made (I believe was her name) and she was amazing as well! She was very friendly, knowledgeable and patient!. She answered all of my questions! My WHITEMAN CHEVROLET experience was hassle free and a wonderful. I also would like to add that everyone is so friendly, which I think is very important. Everyone walking by spoke whether it was inside in the showroom or outside. Thank you!

  John Vescio
2 months ago
Whiteman Chevrolet has an outstanding staff! They are all very professional, courteous, and knowledgeable. I had the pleasure of working with them on the trade in and purchase of a new vehicle and use them regularly for service of my vehicles. Thank You Whiteman Chevrolet.

  Audrey Bonk
3 months ago
Brought my vehicle in for a recall - this was explained over the phone when scheduling the appt. I drove 25 miles for this appt with my newborn only for them to scan my VIN and tell me I have to come back. No apologies or acknowledgement of the inconvenience. I was told I could call GM and submit a complaint for this.I return about a month later, once again driving 25 minutes with my infant. Was not told the recall could take up to 3 hours to fix - had I been told this ahead of time I would have arranged child care. Very dissatisfied with the service.

  Steve Single
5 months ago
simple oil change and tire rotation. price ended up being less than what was quoted. nice surprise and could pay with my GM points with no problem. they also advised me of a recall and the completed that as well.

  Amy Marks
3 months ago
The communication with Krystal was poor. Many messages with questions went unanswered. I was asked for the phone number for a service contract that should already be on file. Last time i had my truck in i had the call the service contract myself to get things moving. Assistant service manager Monique walked by many times while John Green was busy without acknowledging me at all. The loaner was not adequate. Constant oil change light, vibration on the highway, inadequate for winter weather especially when I dropped off a 4 wheel driver with studded snows. I brought this up to service manager john green and nothing was done despite there being many new and used trucks and suvs on the lot. I recieved unsolicited sales calls while my truck was there to be fixed. Happy it is done, the mechanic was great. Other than that it was a less than impressive experience. I will try D'ella for my future service needs