Black Forest Auto Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Renee Powers
2 months ago
This is the most outstanding auto body repair shop you will ever encounter. Michelle is the most professional person in the industry and handles every aspect of your repair needs with extreme understanding and exceptional attention to the details of your issues. I ve had several repairs completed there and each time they have helped make it easier to get through the repair process which would have been much more stressful with any other collision vendor. Thank you sooo much to this shop for the continued help And such excellent service!

  Steve G
8 months ago
Someone backed up into my car in a parking lot on vacation, denting the quarter panels, fortunately all cosmetic damage but required careful repair. I was referred to Black Forest by a trusted Subaru service manager and it was also fortunate they are a Geico Express Shop which made things easier. While Geico's bureaucracy was not particularly a pleasure to deal with, the folks at Black Forest were terrific and did all the could to expedite that side of the process and helped me navigate that tedious aspect. The owner, Brian, is really passionate about his business and a good guy. His trusty dog Cooper told me he's a good guy : ) Michele was outstanding; super communicative and incredibly knowledgeable. Really important as my 16 year old car is a bit of a unicorn and a collectible with super low miles, albeit not a particularly high value car. They were careful with the tricky factory paint match- black with an underlying metallic in green, silver and blue. Michele understood my attachment to the car and noted the unique engine that it had. So I like dealing with people who "get it" and show respect for others personal interests/property. I traveled a distance to work with Black Forest they were by no means means local to me. That's why as an independent business they've apparently been around for a while. I like to support that. Some small details/adjustments needed to be tended to afterward; they were handled promptly while I waited. The work overall was exceptional ! So if you're a car aficionado or just like working with nice, professional, competent folks, feel confident that Black Forest will do a great job for you

  Christina Mariakakis
3 years ago
This is the second time I brought my car here after getting rear ended. Brian is professional and a genuinely nice person. He did beautiful work both times and I will continue bringing my car there in the future. He does right by his customers and the work was done quickly. I highly recommend.

  Tara Piech
4 years ago
Just had bumper work done by these guys. The car looks amazing and they did a great job with the detailing. The repair time was a bit longer than expected, but it's because they initially received a replacement part that wasn't up to their standards. I wouldn't hesitate to take my car here again. The owner and staff are really nice too!

  Jose Ugarte
5 years ago
The people are nice but the job is sub par. Got into an accident and since this is the place Geico sends you to I figured it was the best way to get my car fixed. The car came back fixed after a week but it had terrible swirl marks all over the place of the repair, the marks left over from high speed buffing, and my headlamp was angled all wrong, so it definitely looks like a rushed job.

  Jason Lane
5 months ago
Kevin and Co. Are some of the best mechanics in Glen Cove

  amanda kearns
5 years ago
This place was amazing. They were so fast, helpful, and genuinely considerate of their customers. They also did a beautiful job with my car. Looked brand new

  Suzannr Mercier
a year ago
These people are the best !!Michelle got me what i needed quickly and saved me $$$$This is a well run friendly professional place! Service: Auto detailingService: Auto detailing

  John Sodano
a year ago
No one does a better job than Brian and his team. Most professional shop around

  One Last Look
6 years ago
This place is top-notch! when it comes to auto repair everything is professional the owner is on the ball and if you need your car fixed you won't regret it... it's a great auto body shop

  Jackie Hayduk
a year ago
Despite moving out of the area, I still prefer to use black forest for repairs whenever possible.

  Michael Martino
5 years ago
Outstanding quality collision repairs for nearly 40 years. Fast turnaround. Modern, well equipped shop that is clean and bright.

  Cheryl Klein
3 years ago
Completely professional and friendly customer service. I will recommend to anyone, anytime. So very grateful.

  Dolores Waller
10 months ago
Excellent Service and prices are reasonable

  Josef Grahek
5 years ago
Brian always takes care of us, very happy, go see him!

  Patrick Donoghue
2 years ago
Top quality work. The car looks like new.

  C C
6 years ago
Really nice staff, helped with whole process, great job.

  Tyler BurtMacklin23
a year ago
Michelle and Bryan are a pleasure to deal with.Service: Auto body & trim repairService: Auto body & trim repair

  Gaspare Luca
6 years ago
Good place for Geico insurance appraisals

  James Dahl
2 years ago
First rate body shop

  Sean Beard
6 years ago
Only the best work allowed

  joseph conti
4 years ago
Horrible work , horrible people . Go somewhere else

  Daniel Rodriguez
3 years ago
Went there once

  Bret Wallach
6 years ago
Fixed car quickly