Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alyssa Hoehn
2 weeks ago
Five stars is under-rated!! Excellent service, I was greeted at my door before I even got out, I was offered promotions as well as amazing customer service. They pulled my car right in with just a few brief questions asked. I was offered completely beverages. The waiting room was spotless for a mechanic shopEven the garage was well kept! Very professional experience.
Michael Faville
2 months ago
Had the oil and filter changed in my truck and multi-point inspection done. Mike B was working alone and did it within 20-30 minutes at 5pm. Very courteous and quick. I checked the level and it was correct 2 days later and I will check the filter to be new. Asked him about the filter media used (synthetic not cellulose) and other details and had quick answers. Tire pressure numbers were not accurate on my report (I set them at 36F / 42R) and report said 32/32. Local shop so you are supporting local business. Same price as dealer with the coupon. Easy drive up to use (no scheduling and extra selling stuff like the dealer). Need to be accurate on the inspections and show people their replaced old filter maybe to build trust. I'm gonna have to crawl under and check mine. I'll be back if everything is OK.
Jon Hoffman
a month ago
I Just want to thank Mike. He was very polite, very knowledgeable of questions I had about the oil filter that I now know is located on top of my engine and showed me what it looked like. Sounds crazy and petty but was huge to me. Also I didn't know my truck had a cabin filter and Mike showed me how dirty it was and really it was black. Mike was very helpful. Also the vacuum of the inside of my truck was absolutely awesome and grateful. Please let Mike know he did a out job and he will be the reason why I only go to Jiffy lube for now on Thanks Jon
Wendy Monroe
2 days ago
Geneseo Jiffy Lube is the only place me and my husband will go for our oil changes. Fast and friendly service. I was there today, 4/11. I will be back.
Karla Bird
3 months ago
Twas the Friday before Christmas and we needed an oil change-fast! We were next in line and picked up our car a short 45 minutes later. Topped off the windshield fluid too. Thanks Friendly man. And he vacuumed!
Daniel Pease
2 months ago
I specifically stated that the front end needed to be greased. Service was done in about 15 minutes. I said to the clerk: "Wow that was fast. Did they grease it?" He said that the pit makes it go very fast. Got home and checked. NOTHING WAS GREASED! Mechanics notes listed: LUBRICATE CHASSIS- Sealed. Obviously too lazy to perform this service. Never will go back
Mary Schuchman
3 months ago
I ve been coming here for a while and always have a really great experience! The staff is kind and friendly, very comprehensive and skilled, and I never feel like I m being pressured into doing/buying anything. I recommend them highly!!
Kevin Hyland
4 months ago
The staff were very friendly and knowledgeable. Service was unbeatable. Ryhan had a lot of experience and understanding of cars. Great conversation. I will definitely go back for my vehicle needs in the future. Thank for the great experience.
Robbin Dillon
2 weeks ago
Inspection appointment - arrived on time & was pleasantly greeted - took less than 10 minutes, and coupon was honored for free inspection. It's my second year using Jiffy Lube, and I'll be back again next year, with or without the coupon!
Heather Pearson
2 weeks ago
I walked right in and they were very helpful and polite. They were honest and helpful and took care of my car in a careful, professional and quick way.
Liz Corbin
3 months ago
The worst company I have ever worked for. They treat their staff beyond poorly. And if they treat the ones who are making them the money that poorly do you think they care about their customers? Not one bit. They re overpriced anyway. Go to Mavis if you re gonna go to a corporate company - way better off.
Elizabeth Volo
7 months ago
Cannot recommend this business enough. The people who work here are friendly, kind, and fast. I myself have some social awkwardness issues and I always feel understood and never feel like I am a hard customer, which other places have made me feel because I need extra time to think or explain things. They take time to listen and let you know what you are looking at for any issues as well as pricing. They usually come to your car when you first pull up, unless they are a bit busy, but they always make me feel welcome and in good hands. Definitely my go to place.
Alyssa Marie
3 months ago
0/10 DO NOT RECOMMEND! Horrible conditions. Over priced. Horrible service. Just because I m a female doesn t mean I don t know what s wrong with my car. I drive the damn thing more than the mechanic. If I want to be charged an arm and a leg I d just get a new car
David Smith
3 months ago
Ryan, the manager of the Geneseo Jiffylube, was knowledgeable, friendly and helpful. I'd definitely go back. The work was done in even less time than estimated. Great job!
XxDEAD GODxX
3 months ago
Been here before not so great seems like more money is spent there, and most of the service is unprofessional and if you re a woman, make sure you bring a man because they will abuse, their power. Would definitely not recommend working or having any type of service done by them.
Paul Loncao
4 months ago
Great job fast service only thing i wasvery surprised what my bill came to wish i would have know that before i had the oil change done. But besides that great place way over priced. Sorry u shouud haved discused the pricing
Jeff Barthelme
3 months ago
The new manager was quick to take care of an issue I had with the previous management. He was professional, accommodating, and understanding. I had a great experience.
Sean Stewart
4 months ago
The guys at jiffy are extremely knowledgeable about what they do. They care about your vehicle and go out of their way to make sure you have everything you need to drive safely and efficiently. Thank you for your help and work!
Sophia L
5 months ago
I had a great experience at this location! The workers were so kind and got my oil changed in absolutely no time! Wonderful people!Service: Oil changeService: Oil change
Mark Riggi
6 months ago
The service was excellent along with fast and convenient. The technician was friendly and had a smile on his face which to me says he wanted to be there and provide a service. I will be going back.
Dylan Dacey
3 months ago
Rhyan cares about his customers and the integrity of the work that comes out of his shop. I wouldn't trust my vehicle in anyone else's hands. Thank you!
Jeanne Bishop
3 months ago
Excellent customer service. Honest and dependable. Will definitely be coming back to this shop with any future needs.
Lacy Galton
3 months ago
Let me say if I could give it zero stars I would!!! Definitely do not recommend coming here. They re extremely overpriced and very disgusting towards women.. please go some place else!!!
Allen W
3 months ago
The price was absolutely ridiculous. 92 dollars for an oil change?! Im not going back there. Nowhere were oil change prices listed in the office and I was not informed of the price before the work was done.
Corrina Ophelia
2 months ago
The men here are knowledgeable, efficient and always kind. I trust them with my car and will continue to come back for oil changes, new brakes and more.
Phil Ross
4 months ago
I was in and out quickly. The young man at the counter directed me to coupons and saved me money. They vacuumed my floors!
William Elliott
3 months ago
I got an oil change after 30 min of waiting but that s after just showing up. Pretty remarkable actually.
Misty Smook
7 months ago
Brought our truck here earlier today for an oil change, and now it's time for our car. Randy is short-handed today but bossing things out, doing great work, and is very pleasant to deal with for all our vehicle needs and concerns. Not many people like him around these days for workers! Will definitely be back and refer people here!
Mr. Matthew Young
7 months ago
Unprofessional staff. Super overpriced. No conventional oil only super expensive synthetic. Wanted $100 for oil change. Valvoline instant oil change did it for $40. Would not recommend to anybody. Horrible place, horrible experience. Would give no stars if possible. $100 oil change? Are you on drugs?
Sterling Barnes
9 months ago
I went in this afternoon for an oil change, oil and filter only. The staff was very friendly and attentive and my car was in the door within a couple of minutes. Approximately 10 minutes later, my car was "done" and I was back out in the pouring rain heading home. Something was bothering me about the amount of time it didn't take, so after it had stopped raining and my engine was cold, I checked the oil and it was filled beyond the hashmarks. I also check my oil filter and it was dusty and rusty. It had no indication of it ever having been changed earlier that afternoon. And of course, by time I discovered this, they were gone for the day. There were also discrepancies on the invoice such as my air pressure being 33 in front and 53 in the rear (it's 35 in all 4 tires)I have contacted Customer Care. Now I am waiting for a reply from them.As requested and I said I would, I am updating this review. The next morning at 8 a.m. (right when they opened for the day), I did receive a phone call from Randy the Store Manager to discuss what I discovered the day before. He invited me to return that day so that he could rectify the situation. I went back after work and had further discussions with Randy, received a refund for services, replaced the oil filter and topped off the oil to the proper level.I did make it known that by indicating on the invoice that those services were done, on official company records, that it was the same as falsifying company records.I know reviews are crucial to any business in this day and age and positive and negative feedback can impact a business. They are opinions based on facts and everyone is entitled to their own. I was asked to give mine and being the truthful person that I am, I can honestly say that they will not have me as a customer there again.