Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ilene Gold-Corina
2 months ago
Paul is great. Does the job. Great availability. Comfy waiting room
Terrell Brown
11 months ago
I was in dire need of help when my car started to give me issues, so I panicked and went straight to google. I saw Paul s popped up and called right away after reading the amazing reviews! I introduced myself to Paul himself and explained what my situation was and the reviews that brought me here. His very first response was, those are not true! In a joking manner. Because BOY was that a lie! Excellent Customer service and a welcoming environment is felt as soon as that bell rings after opening the front door!Nothing but laughs, my car was repaired in a timely manner and the best part was I learned a lot. Not only about my car but about Paul as well as some of cool facts about our city.Didn t hesitate to recommend to another local business to address the paint on my car. For my first time, he s found another life long customer. 100/10
Ruth Rojas
2 months ago
Absolutely the best!! All around work ethic, promptness and just a pleasure to deal with.
Marco Santana
a year ago
My car was making a sound for the past two weeks and I was stressed about where to bring it. Specially because sadly most places are a rip off or they straight up lie to you about what s going on with your car.Today is the First time I bring my car to Paul s and I m just so glad I came to him. He is great! He found out what the issue was and resolved It within minutes. He knows exactly what he s doing and is one of the very few honest mechanics out there. Whatever issue you have just bring It to Paul s and you will have nothing to worry about.I m giving 5 stars because I can t give 10.Great service. Great people. Honest work. Fast and no crazy costs.Service: General repairs & maintenance
Alex�s
9 months ago
Kellen is amazing. She really took care of me and was extremely informative. Her patience with all my questions and concerns is genuinely appreciated. This is my go to place for now on regarding any car maintenance and repair.Btw LP Giobbi is fire
Ed Kaz
2 years ago
I'm sitting in Paul's as we speak. I've been here many times before. Paul is the most honest repairman I've ever met. It kind of blows my mind, that an honest mechanic exists. Paul is always offering up information on your issue and looks into every possible remedy and keeps you up to date the whole way and doesn't charge you anything until he runs it by you. I've spoken to a couple of his mechanics before and they are also very knowledgeable. I work around the corner (which is how I came to find Paul's shop) and I live in Suffolk County. While it is convenient that they're this close to me, provided my car is drivable I'd be glad to drive the 40 minutes to Paul'sServices: Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Engine repair, Oil change
Isabel Bello
2 years ago
I had such a wonderful experience here. Firstly, Paul was so great, professional, and super informative! He explained everything that my car needed thoroughly and I felt like he was going to really take care of my car. I've had some experience working on this field for many years, so I can identify a real mechanic or a parts replacer, but Paul and his team, were outstanding! Due to Paul's Auto Repair outstanding service, they have a loyal customer for life. After my car was serviced, I felt like I had a brand new car.Services: General repairs & maintenance, Auto engine tuning, Air conditioning
emily lemieszewski
2 years ago
Five stars are not enough of a rating that Paul and his auto shop truly deserve! I originally found Paul's shop from this very page, now that I've been to him for literally years and my second car, I need to share what a great experience I have every time I'm there! Not only is Paul friendly, but he treats all his customers as actual people and not just a business expense. I'm the furthest from knowing anything other than the basics when it comes to cars but Paul has always taken the time to explain to me what is going on and will show me the issues he came across. I just left his shop not too long ago and he took the time to walk me to my car and show me the tires and explained to me that I will need two tires ASAP or else I'm going to run into some trouble. To some this isn't a big deal BUT, I was just at the dealership a month ago to get my car an oil change (I know, should of went to Paul) but to also have a recall taken care of. The dealership claimed they checked out the car and everything was okay but if you looked at my tires today you would be AMAZED that they even let me get off the lot.I hope this little glimpse of my experience with Paul encourages someone else in the neighborhood looking for a car shop to give him a try. He is a true angel and someone who will not let you down!Service: General repairs & maintenance
Blaise Castellano
6 years ago
Paul is absolutely the most honest mechanic I have ever known. His mechanics are the best there is and he is fair and reliable. Paul will always tell you the truth and never fix anything that does not have to be fixed. I have three cars that he services and I would rather tow my car 500 miles to him than have anyone else touch my car. He always uses the best parts, his staff works clean and neat. They cover my fenders and when I get my car back it always looks and runs great. I have used many mechanics over the years, and no one comes close to the honesty and service you get from Paul. He treats you like you were family and is trustworth and fair. You will love this guy, he is one of the nicest, most pleasant people I have ever known.
David M.
4 years ago
I almost never leave reviews, but Paul's Auto repair has been a top tier autoshop. I've been using him as a mechanic for the last 2 years. He books quick, so schedule in advance whenever possible. Many times I've had last minute issues and Paul has managed to squeeze me in and get me out of a pinch. Great work, honest prices, terrific customer service. Highly recommended.
David Brind
a year ago
Wonderful, two-generation, family owned, general automotive repair shop. Courteous, honest, quality work, and always a pleasure to work with. Forget the over-priced and egotistical dealers, support your small local business, including Paul.
Philip Franckel, Esq.
5 years ago
I've used Paul for many years and he is the nicest and most honest auto mechanic I've seen. When I make an appointment with Paul, I never have to wait. When I thought I needed a more expensive repair, he told me it was something else which was a lot less expensive. I live in Roslyn and take my car to Freeport because I don't want to go anywhere else. I highly recommend Paul.
carrie mason-draffen
4 years ago
Paul is a rare gem in the auto repair business. He is honest and competent. I have been going to him for 30 years and never once did I feel overcharged or that a repair wasn't done right. The work is superb and the prices are very fair. My kids now take their cars to him. If you want an honest assessment of a car problem and fair repair price, Paul is the guy.
Aaron
a year ago
They did an awesome fix for my Kia. They diagnosed it the same day I called and scheduled a repair for it 2 days later. Replaced 3 of 6 spark plugs and ignition coils for 500.
Juan Quijano (JQ)
7 years ago
My family and I have trusted our vehicles to Paul's Auto for over a decade, maintenance on new or old vehicles. Going to the dealers service center for maintenance can be a long drown out thing, and while you're there they almost always want to sell you something you don't need or where there for. I drop off my vehicle for maintenance at Paul's before every trip, and ask Paul, do I need a tune up or does it need an oil change, how are my tires etc. Instead of jumping to make money he'll tell me everything is fine, he might rotate the tires at no cost and let me know that they are a little worn, or top off what ever fluids might be low.Before Paul's I've known other shops that will tell you whether it needs it or not, YES and we also found these other problems, specially at dealership service centers.We're very satisfied customers and we'll continue to trust our vehicles to Paul's!
Stephen Sacco
5 years ago
I have always received great service by the best mechanic in Long Island. My grandfather introduced me to Paul years ago and I wouldn't trust anyone else to work on my cars. Paul is simply the best.
Icorina Pulse CPSEA
a year ago
Sticks to appointment time.Explains what is needed in easy to understand language.Gives price before doing work so know surprises.Clean comfortable big waiting room.Friendly and fair.
Kirsten Rohrs Schmitt
3 years ago
Paul is the most honest mechanic I have ever used. Great service, great value, and always on time and with a smile. Can't recommend him highly enough!Services: Body & Trim, Oil changeServices: Body & Trim, Oil change
Regina
3 years ago
I have always had a good relationship with Paul. He's always running around like a chicken with his head cut off. But he always make time for all of his customers. A very, very nice person. I would bring him and his guy's pizza or coffee and doughnuts sometimes.
Alan Pidherney
5 years ago
I've had my car in 3 times (Inspection, Brake Problem, Water Pump Replacement) and have nothing but praise. Honest, and prices are very good. Will bring my car back again without hesitation when needed. A gem in the heart of Freeport!
Arnold Mckelvey
2 years ago
I've been going to Paul's Auto Repair for over twenty years and the service is excellent to say the least. Paul is honest, professional and charge reasonable rates. This repair shop deserves TEN stars.
Hyun Kang
3 years ago
The owner at this place is so genuine and warm. He is always accomodating when I need my oil change done in 2 hours. Great guy- so important to have a trustworthy guy as a mechanic.
john dickerson
3 months ago
Great mechanic and good price.
Brien Sullivan
9 years ago
Had my car fixed and couldn't be happier. Service with a smile and at a fair price. Can't go wrong here, very trustworthy! Recommend using Paul's Auto repair.
maria zitoheading
a year ago
We have been working with Paul for many years. His work ethic is superb. A man of integrity!
Beth Bennetter
2 years ago
Best auto shop ever. Paul is honest, which is hard to find, and does excellent work. Thank you Paul for all the years you have taken care of me and my families' cars. You are the best
Alyson De Winter
a year ago
Great place!! I come to Paul's from out in Middle Island because they are that good, and there is no condescending nonsense that goes on with most places, you know what I mean, right ladies.
Alci Durden
11 months ago
Great place to have your car serviced, been here numerous times, prices always fair
Yolanda Brown
2 years ago
We've been going as a family for over 20 years...and now my husband goes to. Paul detects the issue and fixes it. He's an honest and caring person.
Duane Joseph
2 years ago
Just got my fleet of vehicles serviced and inspected. Have been going to Paul's for over 10 years. Great person to deal with.