Bayside Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fact Check
a week ago
NEVER AGAIN! After reading the reviews, I decided to take my OEM Mercedes windshield here for installation. It was also very close to the Bayside Mercedes parts dept. I dropped off the vehicle with the owner's son Dean, who btw is a very person. I returned after a couple of hrs and the installation appeared to look fine. Drove off and noticed a streak and turned on the wipers to clean. Turns out the wipers were misaligned and would not wipe far enough on the drivers side or go back down to the original position. I called Dean within 5 minutes and he said to come back. Upon returning, his father Mike came out to fix the misalignment. He attempted to align the wipers by just loosening the bolts and pushing/bending the wipers until they were parallel with the bottom base of the windshield then tightened them. After several attempts where he would tell Dean to turn or off the wipers to see if they're aligned, he became visibly frustrated because the wipers would go back to the misaligned position, said the f word and stared at me a couple of times as if I did something wrong. After a another attempt they seemed to be aligned, however, I turned the wipers on as I drove off and sure enough it was back to square one. I ended up taking my car to a mechanic who removed the windshield bolts and wipers completely and aligned them properly. He pointed out that a bolt cap and screws were were missing and by bending and pushing the wipers could strip the teeth or gears of the wiper motor. I will never recommend or refer anyone to this place!

  Jinjie Ju
4 months ago
They were the only business that had side door glass for my 2023 Toyota Highlander and they fixed it in less than 1HR~!!Definitely recommend this place and great price and the customer services were excellent.

  WU JJFANTASIANY
a month ago
In February, I went out of state to do business, and my car window was smashed. When I returned to New York, I was in a bad mood because I cherish my car very much. Fortunately, I found this car glass repair shop through a search. Because this shop is very close to our home, I went there and was very satisfied with the result. I went there very early that day because I wanted to get my car repaired quickly. The boss's son was very nice and he gave me a very good quote. Because I lived very close, he actually agreed to sent me home and when the car was repaired, he picked me up again. When I saw that my car's glass was repaired, I was very happy because he also helped me clean up the broken glass and my car looked exactly the same as before. Later, my friend told me that it was really a good price the important things is repaired my car well. Because I have been very busy and have no time to write a review, but I still want to write it because this is really a good store with good service and good prices, I hope to recommend this good shop to more people, and hope that more people can enjoy this kind of good service.This is a very pleasant car repair experience. Think about it, if your car is restored to new, it will be a very happy thing. The most important thing is that the price is very good. I m very thankful to the owner s son, and I m very happy to have such a good store in our community.

  ron nahum
2 weeks ago
Great job, all was easy and friendly. They even placed the original registration sticker on the new glass.

  Stephen Chen
a month ago
Really nice guys, they did a great job fixing my driver side glass window.Got charged an extra $50 because they said the regulator broke. Either way, very fair and reasonable pricing. Ended up paying $275 for a driver window replacement

  Lance Chan
3 months ago
Worked with Dean to get my windshield replaced due to crack by rock. My car had HUD, rain sensor and lane departure radar so had to get a specific windshield but Dean was able to order next day. Brought my car in the next day and was fixed same day at a fair price. Dean was very professional, took time to explain everything and the prices unbeatable. Highly recommend for your auto glass needs

  se ca
4 months ago
I got thief break my rear door glass and I went to the shop,The glass cost 140 in third party,but they charge me labor fee for three hour,i got charge from the shop for 280 dollor,I can do this if I got the glass,they charge me 140 for 3 hour charge rear door glass,my friend told me and I also ask other shop and they told me only 1 hour they can finish the job and only 200 dollor,after I report to the insurance company they reimbursement for 1 hour, I only got 40 dollor from insurance company ,don t go this shop if you want pay more than other shop,and. Also they doing very bad job for cleaning glass piece,I also call the boss too for that job they ve done,but was very disappointed what the boss told me then I decide to write this review to give a shop one star, and I want other person to avoid this place!!

  Albert Yoo
5 months ago
The Best in Queens, maybe the entire state! Ordered my windshield factory OEM, and fit me the same day! Was done in 45 minutes. Mike and Dean, father and son, friendly and honest family business. Hope I never need windshield replaced again but if I do, coming here. Better than dealership- thanks guys!

  Walder Morales
7 months ago
Great place to get your windshield done. Quick fast reasonable and my insurance claim was done the same day! Great customer service you will leave satisfy just like I did.They also have side mirrors with the icons with lane departure!!! Awesome place to go.

  Kat
3 weeks ago
Had a great experience at Bayside auto glass. Reasonable prices, quick service, and friendly workers. Highly recommend for those who want reliable service.

  PriEagle
3 months ago
This review is long overdue and need to share my honest experience. About two or three years ago, had a 2011 Honda Cr-Z that needed a front windshield replaced. Bayside Auto Glass genuinely did a phenomenal job. Sold my Cr-Z months ago this year, 2023, but when I did sell it the front windshield was still in pristine condition. Now I own a Scion tC 2015 and will most definitely go to Bayside Auto Glass if I'm looking for a reliable longstanding windshield replacement and install.

  Chris Suarez
a week ago
They were fantastic. Satelite gave me an appointment for week later and I couldn't drive around with a missing glass for that long. Bayside Auto Glass took care me the same day.

  Young Kim
2 weeks ago
I was told by the worker there early Monday morning, 4/8/24, that they do NOT do repairs, only replacements. This is different from what is advertised, and they did not inform me of that when I called Saturday. They simply told me that they will have to inspect the damage first.

  Val Domange
4 months ago
Excellent Customer Service! I called because I have a leak in my car. The gentleman explained the likely cause (sunroof drains) and let me know what I should be doing to address. While I could not bring them my business this time, I will be sure to do so for any glass issues with my car. Thank you!

  Pei-chen Hsu
4 months ago
Had my car window broken this morning and Bayside Auto Glass have it replaced within 40 minutes at a price that's the best in northern Queens. They vaccumed up all the loose glass inside the car and inside the door as well. My car isn't very common and this week is quite cold so very appreciative of their quick service.

  Joseph Persico
2 years ago
GREAT EXPERIENCE!! I spoke to Dean over the phone and he gave me an estimate which was honestly about a $100 cheaper than safelite and and he ordered my glass when I arrived and about 1 hours later the job was completed. Extremely happy with how fast they got my window replaced. My glass was already factory tinted and he was able to locate it, which was very helpful. Thanks Dean.

  Ruben Cantillo (Roobs)
6 months ago
I found myself with a broken rear window after a failed break in by "New Yorks Finest" Crooks. I called the shop and within a few minutes I received a call back that the glass for my particular model was in fact available. Within an hour I had my window repaired and was on my way. Highly recommended and I appreciate doing business with great people. Thank you!Service: Auto rear window replacement

  Jatan Sabharwal
7 months ago
This place really went out of their way to help me out and at the best price out of all the other places I called. My window was broken in a robbery; the whole window was completed broken and ripped out, and there were glass shards everywhere. When I called the store they gave me a great rate. When I took the car over not only did the fix the window but they also cleaned up all the glass at no extra cost. On top of that the guy was so nice he even made sure that the window's ability to go up and down was still functional because the window was broken in a way that glass shards could've gotten into the mechanism and broken it. He literally spent an extra 1.5 hours just to make sure it was working properly and had no glass shards in it without charging me extra. If I had to replace it myself it would've cost $300 apparently. So yeah really quality service and pricing here.

  Tony Yao
8 months ago
I was able to find Bayside Auto Glass on Google after waiting and waiting and waiting for SafeLite to get back to me for over a week.I gave Dean a call this morning and he was able to help me out. I was in and out of his shop in the same day. Great work and super efficient. I would definitely recommend this shop to all my friends and family.Service: Auto rear window replacement

  LISA ZHU
a year ago
Someone smashed the rear window of our mini van and Auto Glass were able to repair it the next day. Other places would have to order the part. The other option was Safelite (since we really needed repair asap), but Auto Glass was more affordable and you re supporting a small local business. Dean was very kind and careful. It took around 1.5 hours. So pleased! Thank you!Service: Auto rear window replacement

  Araf Ahmed
5 months ago
They fixed my glass perfectly

  Josh Chen
8 months ago
Called for a quote on rear windshield replacement. Guy on the phone sounded impatient and told me he ll call back in a few minutes. Didn t tell me anything on the phone except that the glass is very hard to get and it will be very expensive. Waited for his callback but never received a call. Look elsewhere.

  Jose Galana
10 months ago
Needed to get my windshield replaced & they did an amazing job. They were professional, very thorough and friendly. Pricing was very reasonable compared to the competition.Service: Auto windshield repairService: Auto windshield repair

  Sumer Soliman
a year ago
My car was broken into and my entire front passenger window was smashed to pieces. I called Mike for a quote because the dealership (Acura - 2019 RDX) was trying to charge me over $800 and have me wait a few days but Mike was very reasonable and saw me within 24 hours on a Saturday. He explained the whole process to me (I ve never had to repair anything in my car before) and answered all my questions. Would definitely come back here if something like this ever happens again.Service: Auto side window replacement

  Christina Kim
a year ago
Family owned, honest pricing, prompt and professional service! My window was damaged at an area nearby. Luckily I found this place and was able to get my window replaced while waiting. Was very pleased and highly recommend Dean and Mike!Service: Auto side window replacementService: Auto side window replacement

  R Alexander
a year ago
Worked with 2 Mikes one older and one younger. Both guys are great. I brought a somewhat rare car in for a new windshield and i thought it mighr take 2 or 3 days. They had in done in less than 5 hours.Good price.Service: Auto windshield replacementService: Auto windshield replacement

  Gloria Beniamino
a year ago
They are experts in Glass, very pleasant from beginning to end! I didn't open glass package! Went straight there with the glass I ordered to have it installed in my 1996 Jeep!They actually waited for me! How nice is that! Great Job wonder people too! The BEST!

  Kelvin Chan
2 years ago
Needed to replace the windshield to my car. Called around for prices and availability. They were able to do it the same day vs two or three days at other locations. Safe lite quote was highest at over $500. This place did it for $225. Now this was no frills experience. No fancy waiting lounge with free coffee or snacks etc. in fact, I had to stay in the waiting area for the garage next door just to get out of the cold. Shout out to the garage next door who let me stay an hour past their closing so I wouldn t need to just stand outside in the freezing cold. Are you looking for a good price and willing to forsake the fancier parts of the other places? This is the place for you then.Tips for the owners, give some kind of receipt and warranty type information to people.

  John Wong
a year ago
I visited Bayside Auto Glass to get an estimate for a little crack on my front windshield. I spoke with Dean who was extremely nice. He actually was honest and told me that I shouldn't worry too much about the small crack in my window. Dean's action speaks volumes of the honesty and integrity of Dean and Bayside Auto Glass. When time comes for me to really replace my windshield, I'll definitely visit Bayside Auto Glass again.

  Jay Walka
11 months ago
Window got shattered last night and came in this morning at 8 for a quote , later in that afternoon the job was done and rlly good pricing. Owner Deen was really helpful and nice. Would definitely recommend