Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daquon Pitt
5 months ago
I definitely had a great experience I came in and spoke with Dave and helped me get my car back in order he had great costumer service and great work ethic I would definitely recommend bringing you cars here.Service: Body & TrimService: Body & Trim
Andreas Paparousopoulos
7 months ago
I called first to see if they were able to replace my front bumper clip cause I thought it was broken. Came in and the guy from the phone took a quick look at it, all my car needed was a new screw and he fixed that right on the spot, didn't charge me a cent for it which was really nice. The whole thing took less than 30 minutes. Certainly coming here again if I need work done on my car.
Maria Perry
10 months ago
Excellent customer service and great work on the car. I ve been here a couple of times over the years and each time it makes me want to continue to go back. Highly recommend. Danny is great.
L LeBunbun A
7 years ago
Very nice people, communicated with me along all the repairs. I would recommend them, left my car back to new. Great Job!
Christina Canitano
a year ago
My car was hit from behind and the insurance company recommended Cross Island Collision to work on the repairs. Elvis from Cross Island Collision was clear and helpful from the start. It took about a month for the car to be ready because the parts needed to be ordered, but it was worth it because the car looks brand new. Elvis communicated with me weekly and provided me updates whenever he had them. Thank you for the excellent work on fixing up my car!
Ngozi Medina
a year ago
These guys make miracles happen! Had some really bad body damage on the whole left side of my 2018 Honda Accord and it came back looking like a showroom model and they delivered faster than their own estimate. Amazing communication and always looking out for the customer.
Jennifer F
a year ago
My car was hit by a branch while I was in vacation where it dented the top of my windshield frame.I took the car to CIL and they took me step by step on what needed to be done. I don't remember exactly there names, sorry really bad at remembering names. But the three gentleman in the office took great care of me. Car took abt 2 weeks in the shop bc the parts had to be ordered. But as soon it was ready they called me. And my car looks like new! I definitely recommend this place as they have excellent communication, care and knowledge on what they're doing.
Kristin M
3 years ago
They are really wonderful here, was recommended by Geico. I've been here twice for body work and both times my car came back spectacular. Its also easy because if you need a rental they have a enterprise rep here as well so its one stop shop. They also communicate well and stick with their time frame. I would bring my car back here if I needed body work again. Great customer service and professional.
Kevin Singh
11 months ago
Older man working there with glasses very rude and does not make you feel welcome. He seems very sketchy and threatens you when you come to see your vehicle. Would not recommend
Jeet Mehta
3 years ago
Went here to get my roof fixed due to Geico recommending them. They gave back the car to me after a few weeks while missing 3 extremely obvious issues (took my untrained eye about 40 seconds to see it). Had to come back and wait to get it fixed. One of the mechanics also stole a phone charger I had plugged in the car.If you go here make sure you don t leave unless you thoroughly investigate your fixed car and don t leave anything that the mechanics can take.
Kia M Smith-Cummings
6 years ago
February will be the second time I brought one of my vehicles to Cross Island Collision. I was satisfied the first time and I m satisfied this time. They were very friendly, explained everything in details and also had my cars back to me in a timely fashion. I hope I won t need them again however if I do...
Nita Zackson
6 years ago
My car needs some repairs & Cross Island Collision is doing the job. The price seems fair and Brian the owner is very nice. Elvis checked the car and Snaggs gave me a ride home. A real nice experience. Stay tuned I' ll let you know how the work turned out.
Cesar
5 years ago
Earlier this morning (August 23, 2018) at approximately 10:30 am, I asked the manager whether he'd be willing to prime and paint a replacement part for my car. He, very kindly, informed me that he wasn't interested in doing that kind of business. That's unfortunate because I live in the neighborhood (Bellerose) and I am looking to make a lasting relationship with an auto body shop. Most businesses, like contractors, want the "big" jobs--that's bad business! Instead, do the small job and I, like most people, will be willing to come back to do major work when needed.
Deborah Cappuccio
4 years ago
I went to this collision place called Cross Island Collision in Bellerose Ny. All the staff there were so helpful and courteous. I loved how they called me or my husband how they were coming along with the car. They have alot of respect and kindness towards their customers. I would recommend Cross Island collision to anyone. They are truly the best. My car looks brand new. I would give them a 10 and 5 stars. They are super nice . Great Collision Shop. Thank you Deborah Cappuccio
Marco G
6 years ago
This place is a disaster, I took my car for repairs in the driver quarter panel when it was done I when to pick up it seems that they hit the trunk door it wasn't alliment, I came back a week later the problem persist. They say I complaint too much. 2 days later when to pick up the car the problem was still there, so I pick the car regardless after I had home I realize the from grill is out of place, the horn sounds horrible so I decide to check the engine so I pop up the hood. Few parts like the wipers water disposal melt it out completely and some parts shrunk, I guess the car was park close to a oven or they left it too long when they painted this guy's sucks.
Therese Torchon
a year ago
Excellent job! My car looks brand new. Very good people and service. Thank you.
Felix Cappuccio
4 years ago
Picked up my car today at cross island collision these folks care they do excellent work there professional and they keep you updated on the progress of youcarand they back there parts for life time of your car well done.
Eduardo Perez-Tobon
a year ago
Discovered them through the insurance company and they went above and beyond to make this a real good experience. If you are in the area, look no further!Services: Painting, Body & TrimServices: Painting, Body & Trim
Shawn
4 years ago
Bring my car here for everything and haven't disappointed yet. They do an amazing Job every time. Fast and polite service.
James Spruce Villarruel
2 years ago
Did a good job replacing parts on my car. They can do their job well! Thanks Bob
Anniece Woods
3 years ago
Excellent, professional service!!! My car looks amazing. I was able to get my car back earlier than promised.
Vishal Deo
4 years ago
I had a wonderful experience at cross island. 2,000 dollars worth of repair done in one week! My car feels brand new again.
Andres Dominguez
2 years ago
Great service. Got my car back when they said I would. My car looks great. Thanks guys
Donnie Graham
11 months ago
Good people, upfront and clear about what needs to be done. I would definitely recommend to others.
W aLe
3 years ago
Pricey place to get your car fixed but well done job. Ryan is your go to guy , he is honest and helpful
Arthur Shatz
6 years ago
The best! Been using them for over 40 years. Great work, and they also will work with you on the finances.
M k
7 years ago
Don't trust them. they gone change ur car stuff with old and used.i complain them about my hid headlights.that they change with old. First they say they have to do nothing with headlights.than say ur headlight are out. They fix it. They fix it with old not working.cant trust.
Brenda Wade
5 years ago
Had my car repaired here in December 2017. Staff was friendly and professional. Would recommend.
Heema Seegobin
3 years ago
Welcoming friendly and trustworthy....i got my car back on the day as promised and was very satisfied with the repairs
Gregory Hilliard
5 years ago
Got rear ended and the insurance sentme here. Good service and nice job.