Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Dicampli
a year ago
I had unfortunately gotten my truck stuck at my house while doing some landscaping.the ground was little more water logged then i had expected. I had called around looking for a tow service and contacted Jason. At the time he was unavailable, but had given me the names and numbers of some other tow services that might be able to assist. Rather uncommon for a business these days, but was quite pleased that he did. I had contacted another service to come and assist. They arrived and stated that they could not help me out and were not able to do the job. Shortly thereafter Jason had called back to see if I was able to get taken care of. Again uncommon but much appreciated.i had explained that another company was unable to help me and was still stuck. He let me know that he would be over as soon as he could to assist. Jason showed up and was able to un stick my truck that was rather deep in the mud at this point and in quite a short amount of time. Jason was very professional and knowledgeable on how to remedy the predicament I was in. I highly recommend their service. Now I just need to fix the yard so my wife is mad at me anymore.Service: Car towing
Austin Ryan
3 years ago
Mike at Northstar made me feel like a priority! Showed up within about 10 minutes of what he estimated. Mind you was the middle of the night on a Wednesday. Very professional and knowledgeable in diagnosing the problem. My Kenworth overheated and in a couple minutes of being there Mike already figured out the problem and found a solution. He even followed me up the road for another 20 miles or so after completing the work to make sure everything was good. I would definitely recommend this company for any roadside repair. I know for myself, they will always be my first call if I'm in the area!
Paul Brackin
3 years ago
A little tardy on a review but the service wasn't. Spoke with 3 employees, best way to describe demeanor, joyful.Michael was my service mechanic. He went above expectations in finding the necessary part, staying in contact and prompt service. Cost was very reasonable. Please support these folks.
andrew dreslinski (Apauldd)
5 years ago
The most friendly service I've had. The person who took my call was helpful, kind and informative. The driver was also very helpful, not only did he to my vehicle, he took the time to check it out to try to help me diagnose whatever was wrong and recommend local service shops. I wish I remembered their names for a shout out. But thanks again guys!I would definitely recommend.
Gaspi corgi
3 years ago
Jason was amazingly kind and friendly, from start to finish. I know I was annoying, as the situation that I was in left me very stressed and anxious. I appreciate him more than he knows!! The prices were the best around, and quality was too! WILL ALWAYS UTILIZE THIS BUSINESS IF I NEED TO! Please if you re in a bind, contact NorthStar, they will be the best people to you. Thank you Jason and company!!!!Service: Car towing
Emran Hossain
4 years ago
They went above and beyond for me. They needed a parts to fix my truck which they had to get from Syracuse or I had to wait one more day. However I would have missed a friend's wedding. Thanks to them, I was able to go to the wedding.
Chelsea Vice
3 years ago
The best towing company around this place! We ve used them twice already. Extremely fair prices and all of the employees were very friendly and outgoing.We d recommend them to anyone who needs their service.Service: Car towing
kamren risden
2 years ago
The guy who towed my car was very nice and helpful, he helped me out alot with the situation and made the situation a whole lot less stressful. I highly recommend this company and the guy who towed my car amazing person.Service: Car towingService: Car towing
Alex Forrester
a year ago
the best towing service in the fort drum area. was very quick to come get my truck and even gave me a ride home. highly recommend.Service: Car towingService: Car towing
Michael Carbonara
3 years ago
I m from out of town visiting my son who is in the military. My car died and I needed towed to the local deal. The service was fast, friend, professional and affordable. I would highly recommend them for all you towing needs.Service: Car towingService: Car towing
Denny Eaton
5 years ago
Great service. Exceptional bunch of guys. Had to be towed in. They were available first thing in the morning got us right in and fixed the water pump, belts, and antifreeze and were very reasonable.
Melanie Michaud
5 years ago
J. Glenn Fry is a true gentleman and a fast and very professionnel mecanic. Don't wait and call him is very good. Thank you for sending us back on the road so fast.
Zachary Broxson
a year ago
One of the best services around I ve used them twice and will be using them again. Thanks so much Jason!Service: Car towingService: Car towing
Vinny verhagen
5 years ago
Thank you Samantha and Jason,you guys are greatest. You guys helped us with a long tow back to Rochester that was a fear price. Keep up the great work you guys
Bob Marley
3 years ago
I called and he almost instantly picked up the phone. Very friendly and helpful. Prices are fair as well.Services: Special vehicle towing, Car towing, Local haulingServices: Special vehicle towing, Car towing, Local hauling
John Moran
5 years ago
Professional, fast, and kind! Was so grateful they got the call when I crashed my brand new minivan.
Cindi Doyle Beasley
6 years ago
Freezing cold here today. Called and they came. Fixed the truck and got us going. Friendly, professional crew...Thanks guys!
Israel Gowler
10 months ago
This place was awesome!Services: Car towing, Long distance hauling, Local haulingServices: Car towing, Long distance hauling, Local hauling