Silva's Auto Body, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew A.
2 months ago
Took my car here to have the front bumper, left fender liner, and lower intake scoop fixed from hitting a raccoon on the highway,Upon picking up my vehicle I noticed my passenger side headlight with full of water condensation,When I questioned the body shopThey first said, they didn t touch the headlight, and tried to point out other issues stating to be the factor!If my headlight had previous damage,Then why didn t the water condensation damage the headlight before bringing to this place???!??Something no one from here can answerPhotos of before and after body work donePlease stay away from this place!!!!

  Eric P
3 months ago
Got my car repaired here as it s GEICO shop. Repairs came out decent, had an issue with clear coat which was fixed on the spot. However, interior of the car was covered in dust and smudges/handprints all over the driver door and steering wheel - this is lacking basic respect and professionalism.

  Connor Morabito
2 months ago
Rather than doing a complete inspection, they take an approach of replace only the obvious stuff. When a part they missed stops them in their tracks, they have no problem holding onto your car for longer.To add insult to injury, they have been struggling to reprogram the car computer for more than a week.I m very disappointed.

  Amy Spivak
7 months ago
I have nothing but amazing things to say about Silva s Auto Body. If you want a perfect job- these are your guys. Customer service; TOP NOTCH. My car looks like NEW!!!!Service: Body & TrimService: Body & Trim

  Ryan Robertson
10 months ago
Can't say enough good things about Silva's. On our way home from vacation, we were in an accident in the area. A long way from home and not familiar with anything in the area, we took to google and looked up top rated body shops and found Silva's. The staff were very pleasant to deal with, answering our never ending questions, keeping us updated on the progress and the quality of work was top notch. Highly recommend.Service: Body & Trim

  Ahsan Khurrom
2 months ago
I leave my new car for door paint, now i get Battery problem, what did you do with my new cars Battery?? Now i have to use jump starter to turn on vehicle

  CB 750BK (CB750BK)
a year ago
Top notch experience servicing my Toyota RAV4 at Silva s in Elmsford NY this morning. Alfredo is a pro and is both a pleasure to interact with and an experienced, knowledgeable and skilled automobile mechanic. Service was efficient, quick, fairly-priced and hassle-free. The folks in the office, Steve and Carolina, are also friendly, efficient and a pleasure to deal withService: Oil change

  David Smith
a year ago
Excellent service at Silva s. This firm participates in a joined up program with Enterprise Rent-a-car organised by GEICO. Full repairs and automated rental extensions for the three weeks it took to order and install parts. Very comprehensive damage assessment including photo details within a few days. Other driver fully responsible for rear-end collision so we paid nothing for the repairs or rental car.

  Greg Sullivan
a year ago
Silva s Auto Body did an excellent job repairing my Nissan Maxima. The staff was courteous, professional and kept me updated on the progress of the work, and helped me with the insurance claim process. I wouldn t hesitate to use them again, and recommend them to family and friends. Thanks guys!Services: Body & Trim, Wheel alignmentServices: Body & Trim, Wheel alignment

  Katelynn Kindred
a year ago
Everyone was very nice and my car's scratches were repaired within the initial time frame I was quoted. Very pleased with the results and would definitely use them again.Service: Body & TrimService: Body & Trim

  Deacon Sharon
3 years ago
We love this place! They are responsive, informative and do their best to get yr car back to you in a reasonable amount of time. They are also very personable and kind. And my car came back cleaned and shined - even better than how we left it with them! A big shout out to all at Silva s!!Service: Body & TrimService: Body & Trim

  Levi Cruz
5 years ago
My vehicle was taken to Silva s Auto Body after hitting a dear. I was seen and taken cared of right away. Customer service was fantastic. Max made sure that all the paperwork work was in order with my insurance agent and assured me that my car was in good hands.My vehicle was fixed in a very timely manner, and all replaced parts were aligned perfectly. The owner himself came out to inspect the car, giving me quality and professional assurance.This is old school customer service at its best. I recommend Silva s Auto Body to anyone.Levi Cruz

  Anthony Bartolotta
2 years ago
Phenomenal customer service from Steve & the whole team at Silva s Auto Body. Gave them my truck on a Monday & had it back fully repaired, cleaned & detailed on Friday afternoon. Open lines of communication throughout the process & no funny business at all. Top notch service!Service: Body & TrimService: Body & Trim

  Jay
3 years ago
I've been to Silva's twice for collision damage (2 different vehicles) and have had a stellar experience both times. Owner is friendly and the crew goes out of their way to make sure your car is repaired & cleaner than when you dropped it off. Will be returning for any future work I need done on my car. Best body shop in westchester!

  Sydney Vernon
7 years ago
I have been a customer of Silva's Auto Body for many years and I have always been extremely satisfied with the service and finished product they provide. They are very meticulous and detail oriented. They stand behind their work and make good on any work they perform. The shop is state of the art and well maintained in a safe and secured lot. Easy access off of the highway and main street in Elmsford.Tony the owner really cares about the people he services and his staff has been with him for several years. That alone says a lot. I would highly recommend anyone to take their vehicle to Silva's Auto Body.

  Bobby Rendeiro Jr.
5 years ago
Overall great work by Silva's on my mothers car. First time using them referred by "geico". Very satisfied with the work, fender and door job. Clean, plastic trim placed back on and they placed my pre tinted window back as requested. They were responsive when contacted and had the vehicle finished on time. If you are affiliated with geico I would strongly recommend this shop and use them again. Outstanding.

  Crystal Moreno
4 years ago
Awesome, smooth, nonirritating experience. I'm easily annoyed. So some dude slammed into the back of my Acura baby. The entire bumper and trunk door were smashed in. STRESSED.Geico referred me here, there was a very handsome man who provided a reasonable size rental (paid $3.80 per day/my request).My car was perfectly fixed and ready for me in 10 days

  Dennis Kirby
6 years ago
Talk about fast and friendly service... Silva's Auto Body is the BEST! They had my car ready much faster than I thought possible... and they did a beautiful job. I couldn't have asked for more! Thanks to Jojo and Tony for making the process so painless. GEICO customers: Silva's is a member of Auto Repair Xpress, so if you need auto body service, this is the place to go.

  C MB
6 years ago
I had a great experience with Silva's Auto Body. They repaired my vehicle with all OEM parts. Communication was excellent. When it comes to fixing something important, communication is everything. The repair took a certain number of days because special parts needed to be ordered, but I received daily text updates, which provided me with the reassurance I needed. On delivery day, the car looked great. They did a nice job detailing the car. I appreciate the extra mile they went as not all Auto Body shops detail your car. JoJo is also really caring. What a great employee. The way she cares for the business and her customers is really something special. I would also like to thank Stephen from Geico for his prompt and courteous service. Thank you!

  steven baronti
9 years ago
I will tell anyone and everyone within 100 miles of Silva's Auto Body to invest the effort to have their work done there. I have had work done at Silva's for the past ten years and have been beyond thrilled with the incredible quality of their work. Moreover, the professionalism of Mr. Silva and his staff makes for both a welcoming and relaxing environment. Mr. Silva always has time to listen to your concerns, irrespective of how busy his day may be. Great attention to detail and a great work ethic equates to great work at Silva's Auto Body. I never have to worry about my auto body repairs and nor should you. Take your problems to Silva's

  vembar Ranganathan
9 years ago
My Lexus had a deep scratch on the door of the passenger side of the car. I wanted to get it repaired before it got rusty. It also had scratches in the front and back bumpers. Silva s Auto body shop did a very satisfactory job in three days, removing all dent and scratches, and painting them, and blending it with the rest of the car in such a manner that the car has been restored to its original condition. The staff were courteous and helpful. The serviced was also reasonably priced. I am thankful to Tony, the manager of this outfit. Vembar K Ranganathan Jan 24, 2015

  Carlos Rodriguez
5 years ago
The service is quick and efficient but I had a questionable experience when I worked with them through Geico. Two of the parts in my car that were fixed were under warranty and they "threw them away" instead of returning them to me the way I asked them to. I am in the process now of fighting with Geico for the $280 of parts I was suppose to return to autozone. I contacted the Geico representative in their shop 4 times this past week and he has not returned my call.

  Aamco WhitePlains
7 years ago
Even though we live in a society that seems to find that it is more fashionable to complain then compliment, I had to break away from the norm. Being in the automotive business as an owner for more than 35 yrs I have seen the best and the worst. I first met Tony Silva 5 yrs ago when one of my lifetime customers got into a bad accident with his 6 month old Mercedes. He called me for a reference and I gave him the name of a shop that I dealt with over the years. He called me back shortly and told me that the shop I recommended to him could not deal with such a late model "Exotic" and the car was already at a shop called Silvas Auto Body in Elmsford. Since he was such a good customer of mine I told him that I would run over to the shop and assess both the shop and the owner. My initial impression of both the shop and the owner were very impressive. ( It takes a lot to impress me!) Tony told me at the time that even though the car was worth over $100,000 the insurance company might total the car as the damage was so extensive. I asked Tony to keep me in the loop as this was a very good customer of mine. Tony called me back a few days later to tell me that he got the ok from the insurance company but it would probably take a few weeks to finish the car.Three weeks later my customer came to my shop to show me his car. I was truly blown away! Being a stickler for detail I spent 20 minutes looking at every thing on the car in addition to bringing it into my shop and putting it on the lift to check all the structural repairs that were done. The car looked and drove as if it just left the factory! I called Tony the next day and told him that he was my new body shop forever!Over the past couple of years I have referred dozens of my customers to Tony and got nothing back short of amazing. I was prompted however, to write this review from the last customer I just recently sent to them. My customer had a 1992 Buick that was in mint condition and got damaged on one whole side of the car. Since the car was so old he did not have insurance so he decided to fix it anyway and pay out of pocket for the repairs.Months later this customer brought the car to me for some general auto repair work and once again I was amazed at how good the car looked. When I spoke to my customer he then told me that originally he contracted and agreed with Tony on a price to fix the car and basically wind up repainting almost half the car. The customer told me that when he went to pick up the car that Tony had then informed him that he had to repaint the whole car as the paint would not match correctly as the old paint was already 25 yrs old. Tony did not charge him one cent more than what they shook hands on!If I could give Silvas Auto Body 10 stars I would! It is not often that one meets someone like Tony, I'm only sorry I did not meet him many years before.

  Great Baits
8 years ago
Silva's auto Body paint work rusted in less then 1 year and they will NOT stand behind the work even though its stated on their website. Rust is just 1 part of many issues. Trim work fell off vehicle. Front windshield gasket blew off while driving. Massive wheel vibrations. They even left wax all over the black trim of vehicle. That right there shows the quality of work or how much Silva's auto body even cares. They declined to answer my phone calls AND my emails that included photos of the work they performed. Vehicle was brought to them the week of November 20th (around) and they returned the vehicle in January in awful condition. Vehicle went in for passenger work and came out with all kinds of driver side damage and repairs that they tried to hide. I had to call and file a report with the National Highway Safety Administration, the federal Trade Commission and the Attorney Generals office. I provided them with all photos and records. Feel free to search the internet for photo's. They were just uploaded so it may take a day or 2 for them to be indexed. It's out of my hands now.

  Andrew C
4 years ago
Can t speak of their work as I was not even able to get an estimate. I called during the week and told them I wanted to come in for a body work estimate on Saturday (as this is the only time I m off). I was told not to worry they are open on Saturday s and that I could walk in, an appointment would not be needed. Sure enough I drive over an hour there on Saturday, and after another 30mins of trying to find the office (it s very hard to find to someone who has not been here before) someone tells me they are closed and rudely ushers me out of the office. Well it says you are open on Saturday s online, and I also called. All I wanted was a estimate that takes 10mins tops, and I drove over an hour. You obviously don t want my business if you can t even give me an estimate.

  ELTON OLLI
9 months ago
Very professional and friendly. Great job on the cars .Tony is great .

  Yves Prince
4 years ago
I stopped there to repair a part that felt from my car on the highway. It took a bit of time but I only had to tip the guys and paid nothing else ;) great services.

  Chris Puleo
5 years ago
Silva's is the best...Tony and his crew always take great care. Top notch Westchester auto body shop!

  Eric LaManna
5 years ago
Absolutely fantastic work. Very easy to deal with. Car was fixed within the week and it looked like it was brand new. 5 stars, as promised. Thanks guys.

  Jen Marie
3 years ago
Silva's Auto Body never disappoints. The quality of service and customer care exceeds expectations. I highly recommend.Service: Body & TrimService: Body & Trim