Glen's Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Endri Kada
2 months ago
This place unprofessional bunch scheme artist stay a way from this place the only think they do is to try to make a quick buck on you I wish was an option to give - star they damage my driver side faring I wil definitely % not deal with this place again

  Ron Craig
6 months ago
Glen, Laura and team have been wonderful! An All Star company. Our camper was impounded to their place due to our truck breaking down. As luck would have it, they also fixed our truck and worked with us on the impound fees!! We are very appreciative of their service.

  Kayla Rivalsi
7 months ago
They charged $225 for a 5 mile tow, only a 10 minute drive. & $150 holding fee for less than 24 hours. Upon pulling up we asked where to park and were directed by an employee working in the back to park in a certain spot in the back, but then another employee told us we had to park in the front and an employee pulling up in a truck laid on their horn at us until we left that lot. Everyone was extremely short with us and rude, especially the woman who was working behind the counter. These people are scam artists and i d rather drag my car with my own two hands then ever give them another cent again. Avoid!!!!

  Savannah Forrest
8 months ago
They were very accommodating! We broke down in our travel trailer and had no place to stay. They gave us a place to stay with our camper. Once the repair man came out he got the job done very quickly so we could get back in the road.

  A Y
8 months ago
Glen is a criminal. Do not do business here whatever you do. Reporting him to my insurance company and a grievance with the licensing dept. He messed up my AC replacing the alternator and cursed me out when I brought it up. He's the type of person to punch people in bars and use his cop brother to get it dismissed. Very violent, dishonest, and criminal dude.

  Wesley Denney
a year ago
They came and towed my truck in Nyack NY and were there quick! Thanks guys!

  Stacy Strodam
2 weeks ago
Women who answered the phone yesterday 4/3 is incredibly rude and unprofessional, should have listened to the reviews and the people locally STAY AWAY!

  Beth DoCarmo
a year ago
We are on our way from Connecticut moving to North Carolina. My husband's truck lost the transmission while towing a trailer. Glen's came and saved us. They not only towed the truck with the trailer but they went above and beyond with not only getting a transmission but replacing it in record time along with some other issues. The office staff was so extremely helpful trying to find us a rental to finish our journey. We ended up staying in town because they were so quick and efficient. I will wholeheartedly recommend Glen's towing

  John Iorio
10 months ago
My wife and I, driving in our lane of traffic on route 100 south just past the intersection of route 35, had to avoid the reckless driving of one of their trucks doing over 60 heading straight for us in our lane, head on. NO FLASHING LIGHTS, NO REASON OTHER THAN TO PASS 4 YES 4 CARS DRIVING CORRECTLY IN HIS LANE. No regard for human life ours or his or others. NY State troopers is my next call

  Camilo Cruz
5 months ago
I give one star cuz there is no less ..I will not recommend this place Laura..it's very unprofessional. Rude .an Racist person....I was traumatized by this women ...

  Pony Express Entertainment
10 months ago
The bolts holding my alternator in place snapped and I was carring a load of animals. I couldn't find any mechanics available. I called Glen's Towing to have them tow me back to the barn, but they said they fix cars too! They got me back on the road same day, within 4 hours of when I brought it in. Life savers!

  Vanessa Wendt
a year ago
They helped me with a very difficult situation late on a Saturday night - the only mechanic shop (all listed as open) with in a 10 mile radius that even bothered answering the phone. Then they went above and beyond in helping me with my car - confidently and kindly. It made a bad day much better, ending it all on a positive note. Cannot thank them enough.

  Luana Silva
a year ago
Glen's towing not only saved us in a time of need when my company's truck broke down in NY, but also went out of their way to provide me with any documentation I needed for insurance purposes. Thankful is an understatement!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Jeffery Burch
a year ago
Took a while, (I'm a semi driver & I broke down in the middle of the street, early 4a.m.)But once they're staff rolled out of bed I was right hooked up and out of the congestion of traffic

  fred dyer
3 years ago
Was in NY on my way to NJ in a work vehicle. Showed up at Glen's because the truck was having problems. Explained to Glen that I was on a job from Massachusetts and hoping to be able to finish with the truck. Unfortunately the truck was in need of big repairs. However Glen was willing to do whatever he could with his staff to get Us on the road. When it was diagnosed with serious issue he let me know right away and got on the phone with my boss to inform him of the issues. I sat in the lobby and was in a welcoming environment and got to see his shop go about the daily activities. NOBODY SAT STILL!! Everyone was moving to and fro on some task or another.. I can tell you that Glen himself is a super nice guy and he runs a tight ship. It's obvious he is good with his staff. But also the people keep him busy with their needs and listening to him take calls, it's obvious that he cares about everyone's issue pertaining to their vehicle. How he keeps track without looking at a book, well it's got to be from years at it. Excellent place to break down at.

  Robin Gbur
2 years ago
The staff members at Glen s Towing are soooooo different from any other towing company in my area! My car was completely damaged in a flash flood caused by Hurricane Ida. Glen s towing treated me with respect and kindness from the moment I called. When my car still had not come up in the computer as recently towed, Christine told me to wait 15 minutes so she could go walk all the lots to make sure my car had not been mistakenly forgotten or incorrectly logged in. While other towing companies never called me back Glens towing returned my calls promptly and professionally. I cannot say enough about everyone I encountered there. I hope I will never need a tow again, but I am certain I will call Ens if I ever do.Service: Car towing

  Antonio Rogliano
2 years ago
DO NOT GO HERE!! SCAM ARTISTSSpent $2300 to fix items they claimed to have something wrong with. Complete B.S., not to mention they only fixed (2/3) things and still took full payment.Even broke the button to my passenger window, so instead of fixing it, they made it worse.Told the owner then he denied it and CURSED at me and told me to get a new truckEnded up being back differential, so all the items they fixed had nothing to do with the actual problem.All in all, don t go here.

  Briana Mackesey
5 years ago
My car was towed after a terrible snow and I had to abandon it. Called everywhere to find which company had towed my car the next morning. Working with glens was amazing they were crazy busy with the snowstorm that hit they had been working all night and were still wonderful people to work with and did their best to get everyone their cars as fast as possible. Truly genuine people who work here, I would recommend to everyone.

  Julia Brombacher
4 years ago
After reading reviews, I decided to use this company because they sounded honest and family-friendly. I called in the morning and asked them to jump my car, and if that didn t work then tow me to an automotive shop. On the phone, they were very kind and sympathetic. We planned on 8:45am. The tow truck did not show up until 9:35, charged my car within 2 minutes and charged me $107... JUST FOR A JUMP! I was shocked and challenged the price considering they didn t need to tow me and kept me waiting for an hour! The price was not negotiated so I was left paying over $100 for a jump start. Needless to say, I would not recommend and I suggest looking elsewhere.

  Sergio Rogliano
a year ago
Very horrible experience with glens towing ! They are scam artists ! I had my truck in their shop for 2 months and they were very unprofessional, never returned my phone calls and my truck was there for so long I had to go in personally and speak with them after waiting 2 whole months of them saying it will be ready next week , then next week passed and they told me the next week ! Also they assessed my truck for a wrong issue and fixed the complete wrong thing and then told me they issue was with my differential after they charged me for something else ! Pretty much go here if you want low quality unprofessional service and want to get ripped off

  Joseph Canzio
4 years ago
Glen and his staff have made difficult times less stressful. Breaking down sucks and knowing have these guys are a phone call away is reassuring. When I bring my trucks in for service or repairs they're surprisingly fast. And they stand by their work.

  Clement Lugay
3 years ago
Service took over 1hr to arrive even when my allstate free towing was already on the way but the cop insisted that I use Glenns. Glenns driver promised that I'd be able to pick up my car the following day early Saturday morning..since the intention was to get the car away from the area of incident ...false! Deliberately did so then office said no releases on Saturdays so then I'd have to pay additional storage fees for Saturday and Sunday which is like an expensive hotel ! a 3 mile distance with initial estimate $600 thereabouts costing turned to about $1k due to additional storage.deceptive driver.bait and switch professional! Whereas my insurance company paid up to a certain amount and Glenns cost took it over the limit!!reflection may be on delinquent driver and not necessarily company. He said he was the yard mgr.incident sept2020.Service: Car towing

  Ironman_In_NewYork
3 years ago
There aren't enough stars on the scale for the services that i received it all started on a friday afternoon miles from long island 50 feet away from the loading dock the truck dies. what a scary experience i remembered that garmin had repair services GLEN'S TOWING popped up i made the callsurprisingly LAURA answered the call i told her my problems she put me on hold... a minute later she told me about 30 minutes road service showed up the PRICE WAS FAIR never in 35 years of driving have had a tech look over the problems the way BIG NICK examined the truck UNABLE TO GET TRUCK STARTED needed a tow truck within 15 MINUTES TOW TRUCK ARRIVED after arriving at the shop i was greeted by a VERY FRIENDLY STAFF. i was advised that there was good chance i would have to leave the truck LAURA made the call to enterprise to get me a car while sitting and waiting i googled GLENS TOWING the positive reviews exceeded the negativesafter a couple days the truck was ready THE PRICE I PAID WAS 20% LOWER THAN THE PRICE I WAS QUOTED. very impressed with the customer service quality of service professionalism & PRICEIM SERIOUSLY CONSIDERING TRAVELING FROM LONG ISLAND TO WESTCHESTER TO HAVE MY TRUCK SERVICEDService: Battery

  Jason Cairo
3 years ago
This place rocks! I wish I knew about Glens 10 years ago, I would have brought all my cars there to be serviced.The dent in my Truck had me super bummed out:( Glen himself came out to inspect the damage and walk me though the in's and outs of the job.

  Wayne Stuetz
4 years ago
Fixed my truck when one else could figure out the problem. Great Diesel mechanics working at this place. Everyone was friendly. They want your business. I asked around and everyone says Glen's straight up the best.

  Dale Hoover
10 months ago
These guys are awesome! They get there in short order an get the job done. Thanks for getting me off the road!

  Jim
2 years ago
The place is run by money hungry opportunists.My son was charged $500 for a 3 mile tow after he was the victim of a hit and run accident.The police called them, not us. The tow driver had no more contracts with him and didn't know the prices. A likely story.

  NJTrucker Treadwell
9 months ago
Worse place ever! A total nightmare. The people here are rude, service is misery and they over charge! Hope I never have to go back. and I would never recommend.Services: Special vehicle towing, Car towing, Local haulingServices: Special vehicle towing, Car towing, Local hauling

  Kate Gindinova
4 years ago
My Car gave out on the highway due to an overheated engine. We had to tow the car from the Bronx to elmsford. The trucker who towed our car, Anthony, was very congenial! The issue was diagnosed very quickly (several leaking hoses and bad connectors). They immediately went on a search for the parts, found them by the next day, and it was fixed by the next afternoon. I got very quick service, maintained good communication with all of the employees and decided to stick with Glen's towing to get it inspected as well. My boyfriend has also used Glen's towing to work on 1994 Land cruiser (which also gave out mid-drive) and his VW Golf.The 2009 range rover which I brought in ended up driving so much better after the work was complete. I was very happy to work with Glen's towing and hope to continue a long-term relationship for future repairs (given the rover's unreliability index, haha). Thank you all!

  Nicholas Cyrus
a year ago
Glen saved me a lot of money. The wonderful woman that works at Glenn's is the very best polite and professional