Star Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike G
5 months ago
I ve been dealing with them for over 20 years never had a problem. I own a small repair shop and they do all my window work. Highly recommended.

  Robert Coyne
4 months ago
They were better than the corporate competition.very thorough and professiona.l insurance and job all taken care of without a thing for me to do but pick up my truck, I would use them again no question about it. Thank you Star Auto Glass.Appreciate ya boysRobert D Coyne

  Dominick Pallotta
2 weeks ago
Very knowledgeable, very polite, honest quality work, mom and pop Store very personalized.

  Gary Liang
9 months ago
When I entered this store, the boss recommended two windshields of one brand to me. I finally decided to buy the one that cost more than $800 and negotiated the price and installation time. When I want to leave the boss told me that he found another brand. It was just more than $600 and has same features. So I was very moved by his sincerity.

  Tony Genova
11 months ago
They have changed 3 windshields in the past for meExcellent workmanship and fairly pricedAlso 2 of mine was through my insurance.I do recommend them.They are 4 generations of family business

  Sam
3 years ago
Its a real shame when a great experience is ruined. I came here 8 months ago for a replacement quarter window. Owner was very flexible and accommodating, did the work quickly and returned my car to me faster than expected. A couple of days ago I discovered the window was leaking so I called up Star and they told me to stop by.After finding the source of the leak the owner says "no problem wait in the office ill have you outta here in 15 minutes". That's when I begin to worry. He goes onto peel back the headliner and caulk around the window from the inside. In the process he gets caulk all over the head liner and trim. He goes onto leak check his work and follows that up with more caulking. Then he starts to clean the headliner with god knows what and proclaims he's done and closes the trunk. I go to check his work and the headliner is completely soaked and it and the trim is covered in streaks of caulk. He acts completely dismissive and tells me its just the cleaner. I tell him to grab a flash light and look closer. Furthermore, as we are talking water continues running down the inside of the window. He gets flippant and walks away to talk to other customers. He tells me "come back whenever you want and leave the car so I can fix it". I ask him if he has to order a new rear window and he replies he "won't and will seal it from the inside". He refuses to talk and just ignores me at that point. I drive home with a car in worse condition than I brought it.The next day I show up to discuss the repairs, again he says to leave the car and he will fix it. I politely ask how and that's when he gets belligerent, angry and threatening. He goes onto berate me and what right I have to ask how he will do the work and that he has been doing this job for 40 years. He goes onto tell me that he seals windows from the inside all the time and I should go google it. I did, and I cant find any source that says thats normal. I ask him if a leaking house window should be sealed from the inside or outside, he tells me from the inside. Thats a lie, thats how you get mold and rot in your walls. The water has to be stopped on the outside. I walk outside with his co-worker because he wanted to see the issue and he goes onto tell me that "they seal windshields from the inside" and I explain that makes no sense and every video everywhere shows the work done from the outside. This is an obvious attempt to BS me.So now I have to deal with a comprehensive claim with my insurance to get my car fixed because the headliner is glued to the window and likely will be destroyed when taken down.I don't recommend this place anymore, but if you do come here make sure your insurance will guarantee the work(they might pay for it, but they wont always guarantee it) or else you'll be out of pocket when they botch it.Also, no face covering, no social distancing, nothing. I had my kids with me the first visit, him getting in their faces to offer them some key chains was nice, but not where there's a pandemic.

  Kris Mangray
3 years ago
I write reviews for two reasons. Either because it would be a disservice to my fellow man to do business there or that it would be a pleasure. My experience was the latter. From the initial phone call to the farewell, I was treated with professionalism and respect.Both co-owners that I met treated me like we've known each other for a long time. Currently with racial tensions rising, I was still very comfortable to be there around two white owners and his crew, and nothing felt forced & fake. I am not white and I felt that I was treated like a nephew.The point is, you want to fix the glass on your car and quality workmanship. And yes, they do did quality work at a very fair price. However, what sets this shop apart, is the way that I was treated as a person, and this is a rare find nowadays.I wish this business much success and hope that they continue to thrive and provide excellent HUMAN service. Be encouraged owners, you guys are doing something right.P.S: If you take a look at some of the negative reviews, you'll see that some customers maybe have not experienced enough customer service. Though everyone is entitled to their own opinions... Just my two cents.Service: Auto windshield replacement

  Micheal Yonkers
a month ago
Awesome Shop to have all your Glass needs!!

  Norma Belenky
a year ago
They were phenomenal, kind, quick and replaced my windshield for about HALF the price as a nationwide auto glass company that was rude and dismissive toward me.I can t recommend them enough!Service: Auto windshield repair

  Justyna Davy
3 years ago
Excellent customer service, outstanding job done ! we came in with cracked windshield ! They asked us to leave the car, called us few hours later for a pick up! They ve done an excellent job on the replacement ! Quality work for a fair priceService: Auto windshield repairService: Auto windshield repair

  Mark Rusek
3 years ago
What a great place. No wonder it s 5 stars on reviews. They were able to replace hard to find glass on a rare sports car. The job was done flawlessly. Excellent pricing. Other glass places told me that they did not want to do the job because the car was difficult to work on being very rare and expensive.I cannot day enough good words about this place !!

  Ambish Ibrahim
10 months ago
Highly recommended, very friendly environment, they work with your time, fast service

  leon arazny
4 years ago
Have been using them for over 25 years. Great prices, honest, have worked almost miracle on some of our vehicles over the years. Would give them 6 STARS if I could.

  zafar iqbal
5 years ago
The job was done professionally and promptly. Great customer service and honest auto repair shop. I was recomend customer and I am so happy that I find this service location who did get the job done for the first time. Thanks.

  John Demirakos
11 months ago
Best around, very knowledgeable great people great service My wife & I, highly recommend this place.

  mike b
3 years ago
Went in with window not coning up Friday before Labor Day.2 hours before closing.They order part and had me out in 1.5 hours.New motorNot bad price

  Ermilsum MINCHO Camargo
3 years ago
Needs on a hurry a rear glass for my truck, they get me the satisfaction of fix my broken glass an not time!!Taken couple of days to get the specific glass required for my vehicle.Great and Outstanding service .

  Pete Val
a year ago
The guys over at Star were amazing! I definitely recommend if you have to get any glass or mirrors changed on your vehicle you go to them.

  Thomas Raleigh
11 months ago
Had the windshield of my Mercedes s550.replaced. Great job and super nice and professional serviceService: Auto windshield replacementService: Auto windshield replacement

  Shane Fisher
3 years ago
Forget Safelite, these guys are awesome. Half price, you're supporting a small business, and incredibly friendly service. I strongly recommend Star Auto Glass.

  Roxanne Moore
a year ago
Over charged me for a side mirror that was cut uneven that was installed improperly. One guy told me one price but they charged me 20 more.

  Thomas Oneill
4 years ago
Great group of guys that know their business and have been helping our family for over 25 years. Quick service REASONABLE pricing and professional workmanship

  Katie S
6 years ago
HORRIBLE experience . Employee ( I believe it was owner) treated me with disrespect. Charged me $40 to replace ONE rear view side mirror . I told him , I received this service before and it was $15 just to replace the glass . He told me to go back where I came from . I told him what he said wasn t kind. He said oh well . This was a horrible experience I will never spend my money here or anywhere where the customers are spoke to like this.

  Kenny S
2 years ago
I use them all the time on my fleet, mobile service as well as the shop.Rich, Joe and Walter do a great job !

  ste ven
6 years ago
I've had several glass pieces done on several different cars. I've always had an excellent experience with every visit. They're the only place I would bring my exotics to

  Andy X
3 years ago
Nice people, fix my windshield very quickly

  RYAN MODESTI
2 years ago
Great place. If you need a windshield or glass of any kind give them a call.

  Stafford Nichol
5 years ago
Great place to get your windshield done. Had a windshield replacement on my Mercedes Benz and it came out really good.

  jimmy G
5 years ago
Pays attention to detail went in for windshield an they also fixed my driver's side mirror at no cost an i didn't ask very nice

  Corey Waiters
3 years ago
Had an 830 appointment they had me out of there in 20 minutes great service!