Diamond Collision
4.8 (90)
1525 Lake St, Elmira, NY 14901
(607) 398-2045
diamondcollision.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Autumn Vanderpool
5 months ago
We had extensive damage done to the driver side rear door and box of our truck. Just got it back and she looks brand new. They went above and beyond and even cleaned out the inside of the truck for us. We are so thankful and would recommend them to anyone !
matt smilek
2 years ago
Top notch custom paint job on my Harley. The crew took the time to help me in picking the best color and explained the process of all the different coats. They asked if there was any areas that should not be painted (fuel tank sealing areas). They had it done in a week and it turned out better than I could have expected. The color matched exactly what I picked out. The color and clear coat was smoother than glass...no runs, patches, or blemishes anywhere. Again, TOP NOTCH operation at diamond collision. Friendly, family oriented, competitive pricing. Any of my painting needs...Diamond collision is my go to!Service: Painting
Tracey Kelsey
9 months ago
Soo nice and thorough. They really do their best to get you the best deal, quality of work out of the situation. They called and kept me updated which I appreciated. I would highly highly recommend. My car looks amazing after the repair! Thanks again Diamond Collision!Services: Tires, Painting, Body & TrimServices: Tires, Painting, Body & Trim
Zawad Ahmed
a year ago
I recently had my car repaired at this shop, and I'm happy to report that they did an excellent job. From start to finish, the process was smooth and hassle-free. The staff were friendly and knowledgeable, and they kept me updated on the progress of the repair. When I picked up my car, it looked as good as new - you couldn't even tell it had been in an accident. Overall, I was very impressed with the quality of the repair work and the level of customer service I received. I would definitely recommend this collision shop to anyone in need of car repairs.
Darby Thompson
6 months ago
We had a great experience with Diamond- they took extra care with our classic Miata to make sure the paint matched perfectly and even replicated the decal which had been ruined by damage (and no longer manufactured by Mazda). Thank you so much, Diamond!!Service: PaintingService: Painting
Bryan Woodworth
5 months ago
The staff at Diamond Collision are very friendly and knowledgeable. Their customer service is top notch & their work is done in a timely manner. Will use them again in the future if needed.
Richie MC
a month ago
Excellent service will treat your car as it is their own, and will go above and beyond to make sure you re satisfied.
SCOTT Buchanan
3 months ago
They do great work in a timely fashion! They take care of the rental car when you pick yours up! I can't say how great they are!
raynee k
a year ago
The staff here were just wonderful, super friendly! They did a wonderful job communicating with me, my husband (who also got his car fixed through Diamond Collision), and my insurance company to get the repair done. When I went there for a quote, they listened and were super friendly and nice. Job was well done and completed in a timely fashion. The ladies were even responsive via email as well, in a timely fashion. Would recommend to a friend, 10/10; they truly went above and beyond to fix my car and get it looking brand new!Services: Painting, Body & Trim
Lesley Heintzelman
2 years ago
The crew a Diamond Collision did a very professional job with my 2011 Silverado Rocker replacement, Wheel Flare installation, I'm very satisfied, would recommend them to all, Mike HeintzelmanServices: Painting, Body & Trim, WeldingServices: Painting, Body & Trim, Welding
Monica Brockway
a year ago
Friendly, knowledgeable staff that did a great job repairing my car - the color match was spot on!Services: Painting, Body & TrimServices: Painting, Body & Trim
Christina Woodman
3 months ago
We Love these Guys! Our car turned out beautifully! Great Work! Thank You Diamond Collision!
Tara Walborn
11 months ago
Great company and I always love the work they do for my vehicle. I ve used them twice and wasn t disappointed either time. The girls in the office always go above and beyond with helping dealing with insurance companies and helping schedule around when to get your vehicle fixed.Services: Transmission, Air & cabin filter replacement, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Welding, Oil changeServices: Transmission, Air & cabin filter replacement, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Welding, Oil change
Hugg Accounting
a year ago
Diamond Collision was wonderful when I was hit by a deer. There was damage down the whole driver's side of my vehicle. The customer service was great. They worked with my insurance company to make sure that everything was fixed. My Explorer looks like new. I would highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim
Matthew Dispenza
3 years ago
The guys at Diamond collision did a great job with my paint repair. Great family ran business with remarkable customer service. They worked with my insurance company and made the entire process very easy for me. The repair was done on time and looks great. I would highly recommend them.Service: PaintingService: Painting
Rich Savory
a year ago
They repaired my 3 year old truck after I hit a deer. When I picked it up, it literally (and I am not exaggerating one bit) looked better than it did when I bought it a year ago. Now the front of the truck looks looks like it did the day it rolled out the factory door. Two thumbs up!Services: Painting, Body & TrimServices: Painting, Body & Trim
Thomas Blaser
3 months ago
Great customer service. Front end damage was repaired with highest quality
Rachel Cooper
4 years ago
We had such a great experience using Diamond Collision. After a traumatic accident resulting in significant damage to our car, Diamond made the whole process of repairs and insurance claims feel like a breeze. Their body work is fantastic, but their customer service is beyond excellent. They were openly communicative and transparent, super friendly and engaged, and very respectful of the trauma we had just experienced. They really went above and beyond all expectations. I absolutely recommend!
Michael Hunter
4 years ago
Amazing work! Great customer service! So wonderful to deal with. I highly encourage anyone looking for great auto body work to go to Diamond Collision. I can t believe it, our car looked like brand new off the car lot. Exceeded expectations by far. Thank you Matt, thank you Jane, thank you all for great service!
Kaitlin Petrowski
a year ago
My car has been at Diamond Collision a couple times for repair and not only is their work incredible so is their customer service! They go above and beyond for their customers in so many ways. I highly recommend using Diamond Collision!Services: Painting, Body & TrimServices: Painting, Body & Trim
Andrew Ruffin
4 years ago
I'd been riding around with a jacked up bumper for a few months until I finally decided to take my car in for much needed work and at a competitive price. I found out about Diamond Collision through a friend. The office and shop area were very clean and the crew was very professional. They assured me that I was in good hands. I received regular updates on the status of my vehicle and their customer service never wavered from start to completion. I was even able to meet with the painter, Norm, who did a f@#king great job on my pearl white tri-coat. If you need auto-body work, go to Diamond Collision!
Sarah Manning
3 years ago
Just recently had work done on my car and would highly recommend Diamond Collision to anyone who needs any kind of repair done. Everyone I interacted with was kind, honest and personable. My car looks and runs perfect. Couldn t have asked for anything more. Special thanks to Matt for always going the extra mile to communicate & accommodate with me!
Owais Khan
4 years ago
The best customer service I have ever received. Jeff, Matt and the whole team at Diamond Collision provided us with exceptional service over and over again. 100% recommend them. Definitely go to them for all your servicing needs and repairs. Thanks again for the great service!
GW COF
4 years ago
Absolutely hands down the best experience I have had. The receptionist on my initial call was very polite and listened well. When I arrived she was just as pleasant. The guys in the shop came out to great me right away and proceeded to look over my Jeep. They gave me what I felt was a honest estimate and gave me a finished date. They not only did what needed to be done but went the extra mile doing a little more. Thank you!
Nate B.
4 years ago
The guys at Diamond Collision are phenomenal!!! I had a van sent down to have three front plate screws filled and blended in. They went above and beyond to repair the holes properly and refined the entire front bumper instead of blending. Perfect quality of work. I know plate screw holes are minor for a collision shop, but they treated me like I was paying them a million bucks. I have the guys at Diamond Collision do all blemish removal work and they never let me down. Best part is the guys are always smiling and willing to be helpful. Thank you guys again for all you do. Keep up the good work.
Brian King
2 years ago
I'm not big on writing Google reviews. In fact, this is my first. But I'm more than happy to give a 5 star review to Diamond Collision. (I regret that I can't give them 6 stars!) This business is well run. Matt is very good at what he does - in all aspects: service, price, timing. And he goes the extra mile.Service: Body & TrimService: Body & Trim
Spencer Flaherty
3 years ago
Diamond Collision was extremely professional and made the unfortunate process of an accident for me pain free. They worked directly with my insurance company, called me with updates, and handled everything for my vehicle and I in a timely fashion. Professional, punctual, and very friendly staff. Highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim
andrew nicolo
2 years ago
Diamond collision did some rust repair for me and did an amazing job. They did what they said they were going to do in the time they said they would for the price they quoted me. The color match was spot on and the repair work was top quality. Could not tell there was ever an issue. Thanks Diamond collisionServices: Painting, Body & TrimServices: Painting, Body & Trim
Kelly Legare
3 years ago
My daughter had a deer run into the side of her car. I choose Diamond and am very happy I did!! Went over the car with me telling me exactly what the estimate would entail. Gave a time frame much shorter then others as well. The people there were great! They even ordered a different mirror for her on their own after the one originally ordered looked old and beaten and not at all like the car!!! I would recommend these guys in a heartbeat!!
Maxwell Gregory
4 years ago
These guys are awesome. Car got side swiped, and when they were finished you would never know. Car looks like I m driving it new off the lot. Work was completed in a timely manner and the customer service was great. I would recommend this shop to anybody that needs repairs.