Romano Toyota Collision Center
4.2 (5)
6400 Basile Rowe, East Syracuse, NY 13057
(315) 445-1070
romanotoyota.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Scott
a year ago
Our vehicle was hit by a deer back in January and the body shop finally got our car repaired by March, but they were very transparent and honest about the fact our insurance company was dragging their feet on paying out on our claim. Sarah was incredibly helpful in explaining what we needed to do and what was happening with our insurance company, so based on that information, we switched insurance carriers as soon as our policy expired. When our old insurance company finally paid up on our claim, our car was repaired and it tooks almost brand spanking new. I have no complaints about this body shop and I'll definitely consider them first if something like this happens again.
Hamdi Kolaib
7 months ago
I don't like this place. I gave them my Lexus car, and it was very slightly damaged. They tried to repair it and destroyed the gear shift. They did not acknowledge their mistake. I took my car to another place and it cost me $7,000,000. They are the reason.
Emily D'Agostino
a year ago
Literally, had the most outstanding experience. Everyone was so helpful. Sarah was the sweetest and super understanding. They helped me through one of the most stressful days with empathy and kindness. 10/10 recommend.
Milagros Polhamus-Sobiech
a month ago
Great job on my car