Detail Johnny LLC
4.4 (27)
101 Johnson St, East Syracuse, NY 13057
(315) 699-5282
detailjohnny.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
christine decker
5 months ago
I am writing this review because I read all the 5 star reviews and decided I would give this local business a chance. That was a mistake! The two main issues: honesty and timeliness.I schedule a cleaning and specifically said I wanted the cubbies and side compartment cleaned. When I was told it was done, the cubbies were not cleaned. Chalked it up to a communication error. When I pointed it out to the attendant, he admitted that the state of the interior of the car was not acceptable. I left my car for an additional day. When I informed the coordinator of the issue, she argued with me.There was a point where I did not feel comfortable leaving my car with them. When I picked it up, I was very disappointed to find that instead of actually cleaning the cubbies (as I asked twice) they just removed the custom felt pads I had and threw them away, never actually cleaning what I asked and paid for them to do. I write this post because I am skeptical of the validity of the numerous 5 star reviews and feel that others should be forewarned.Reply: John- I wrote this review honestly. Reviews are a forum in which customers can provide an honest statement of their experience. I could have included the texts in which your coordinator argued with me. I could have included the emails in which I asked for an easy specific task to be done and which was agreed to. I gave you a chance to make it right when I left the car for an extra day, you did not remedy the situation to my satisfaction. How many chances do you need to get it right? I did inform you of my dissatisfaction. I would be more than happy to include the screen shots of our conversation but, I did not because my goal here was merely to provide the public with a statement on my experience, as is the established norm.Service: Auto detailing
David N
a year ago
Very fair pricing, My new truck looked better than it did in the showroom, after he applied ceramic coating! I was referred here by 2 friends and very satisfied. After application he spent time with me sharing some methods and recommending products to keep it looking great. I highly recommend Detail Johnny for anyone serious about keeping their ride looking better than new.
Kathleen Bartell
a year ago
I have a 2011 Camry. Good car, but it s seen a lot. Johnny buffed out a lot of scratches and nicks on the bumpers, and got out salt stains in the carpet that previous detailers swore could not be removed. The car looks new! Super satisfiedServices: Steam cleaning, Full body wash, Headlight polishing, Auto detailing, Auto interior vacuumingServices: Steam cleaning, Full body wash, Headlight polishing, Auto detailing, Auto interior vacuuming
Andrew Weiss
5 years ago
Decided to take a shot and have John detail our Highlander. He was super easy to work with and schedule and very friendly in person. He did a great job and the car looks like new. It was three years old and has been the family hauler since day 1 with our daughter giving the interior a workout. Combine that with the messy winters in CNY and the car was due for some love. We have cleaned it ourselves each summer, but John really restored it. The paint was beautiful and the interior clean and glistening when he was done. I will bring our vehicles to him again without hesitation. Nice work!
Carl
2 years ago
Brought it in for a bumper scratch repair. I chose him because anyone who responds to customer posts indicates he really cares about his business and customers. That plus his high scores. John recommended a full paint spray as opposed to filling in the scratches which went down to the black plastic. I was dubious that the paint would a) match b) have orange peel and c) bumper not refitted back as original. Man was I wrong. It looked absolutely terrific and none of those issues existed. I def feel he did not try to upsell me, but gave me his professional advice and recommendation. He even filled the scratches with OEM paint for free to show me what that would look like. Plus, he did it for a lot less than a traditional body shop would have charged. A LOT LESS. Yet, he did it at a friends shop that had a heat oven so the paint cured properly. Then, he details it without my asking, but part of the price! He and Ashley are just terrific and down to earth people. I highly recommend him for getting your car done right!Service: Paint repair
ford7269
a year ago
Great experience with Detail Johnny's. My old, tired interior was brought back to life and the Great job he did on the outside, just outstanding. Great price will be back again!Services: Full body wash, Auto detailing, Auto interior vacuuming, Car waxingServices: Full body wash, Auto detailing, Auto interior vacuuming, Car waxing
Russell Silverstein
2 years ago
They due amazing work. The car is cleaner than it was off the dealer's lot. The paint looks great and is protected. The people are easy going and accommodating. We'll be back.
Alyssa Maldonado
2 years ago
Very good place. I highly recommend you to go here for any of your detailing needs. Went to detail Johnny for an interior smoke removal/detail and he did a very good job. He s very personable and knowledgeable as well! Highly highly recommend!!Service: Auto detailingService: Auto detailing
Amanda Adams
4 years ago
Had my Lexus buffed and protectant applied today and he did a awesome job!! I will most definitely be a returning customer!
Anthony Miuccio
a year ago
Great service with a personal touch! Interior looked 10x better than when we got it from the dealer
Marten S
3 years ago
John did an incredible job and my car looked amazing. 10/10 would recommend for anyone looking to get their car detailed!
Matthew Goncalves
3 years ago
John is great, does absolutely top notch second to none work. I plan to bring all my auto detailing needs to him and tell all my friends how great he is.
Shannon Linehan
3 years ago
Johnny was friendly and efficient. My interior is now spotless. You would never know I own a Labrador thanks again!Services: Auto detailing, Auto interior vacuumingServices: Auto detailing, Auto interior vacuuming
J C
3 years ago
1st time at johnnys with my audi, wont be the last. Quality , attention to detail, fair price. Thanks again john
Emily Tiberio & Christian Freeman
2 years ago
Got my car back looking clean but also 3 years younger. Not sure how they were able to fix up the scratches on my rims, perhaps sorcery.
Dean Bellefeuille
4 years ago
Great Job !!! Inside and out. Cleaned up the headlights to look new again. Highly recommend Detail Johnny !!!
Susan Threat
2 years ago
It was really nice, the young lady was so good, explained everything and the whole process took maybe 15 minutes.
chaitanya naru
a year ago
As good as a normal car wash serviced on April 22nd 2022Service: Auto detailingService: Auto detailing
Marjorie Dwyer
2 years ago
Will go back. Jeep looks amazing
N Wolfe
a year ago
Great detailing and easy to work with.