Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Zamora
2 weeks ago
Service wasn't good I called the first time the guy said put me on hold and then I got disconnected I called again a few minutes later the phone ring 24 times and no answer I called later about a half hour later 28 times and no one answered I want to buy an engine pretty unprofessional the only reason I gave you two stars because I buy parts a lot there and the old manager from what I hear is gone Joe had the store running well I don't know whose new manager is but I need to give you an employee's A lesson on how to answer the phone and then pick up the phone and hang up on me and let the phone ring all the times that did I call 24 times and 28 times

  Adam H
6 months ago
Got what I needed here. It s just like many of the other stores, they have a large selection of generic and branded parts. I needed a filter for my Honda and was successful in purchasing one. No problems, it s easy to recommend a store like this if you need auto parts.

  Christian Perra
3 weeks ago
Luke is easily the best employee ever to be hired.

  Brandon Gibson
a month ago
Store hours say 7:30amIts now 7:45am and a group of 5 customers outside.

  Mallory Q
a year ago
Excellent service! My car was sometimes struggling to start, so we stopped by to get the battery tested. The employee was kind and so thorough in explaining what the device was testing, why, and what it meant. In the end, I needed a new battery, which they installed for free. It was an easy, hassle-free experience and I never felt pressured into buying anything. Would absolutely go back!

  Jacqueline Hotujec
a year ago
Outstanding customer service! Thank you Evan!!!! Had a terrible experience at the Delaware Avenue location in Albany. They refused to honor my battery warranty. I called customer service, was put on hold and they refused the customer service rep. The customer service rep then called this location and Evan was extremely helpful. He stated there was a battery available to swap out. Battery was swapped out with no issues. This location is further from where I live but I will definitely be taking my business here from now on. Again, AVOID the Advance Auto Parts on DELAWARE Avenue if you want your warranty honored.

  Michael T H Thomas
a year ago
It was a decent visit they just can't get the parts for my older truck so I can't give them a five reading even though it's not their fault

  Wayne Kittler
a year ago
Went for wipers on Nissan Note. Wipers ready when I got there and salesman installed them right away. Great experience, as alway.

  Coin Hvy
2 years ago
The manager Steve littell was extremely unprofessional and very rude. I simply asked for help and he said he was to busy to help me and had another employee help me after waiting 10-15minutes until the other employee Eric was done with a customer. Eric approached me and I stated thanks because he s clearly to busy to help and that s when Steve flew off the handle. There was nobody else in the store since I arrived but he told me I m pressing my luck and he will refuse to service me and that I needed to go. When asked for his card he threw it at me and refused to give corporate nunber. Eric remained professional and carried himself as if he was a manager. What a disgrace by Steve himself he should be ashamed.!

  Bob B
a year ago
Had just what I needed. Inventory listed on website matched what I found in the store. Quick friendly service too

  Christopher De Graffenried
6 years ago
The counter staff were very helpful but the items I wanted were out of stock. The manager, Joe, was both unhelpful and clearly disinterested in ensuring a satisfying shopping experience. He was unwilling to get the items from another store or swap out an equal in-stock product.

  Megan Dineen
3 years ago
We were able to find our windshield wipers(ALL 3!) for a cheaper price than you would usually find @Wal-Mart. This location always has a great selection of Well Stocked products & offers fair prices on all of their various Name Brand & Generic versions of most of their items so you're never stuck having to buy a super expensive part or accessory you may be looking for & of course the Replacement parts you NEED to have immediately! Clean store friendly, confident, informative, knowledgeable & experienced staff! I truly recommend this location over any other advanced or other autoparts stores for your next visit to buy Auto Parts

  Sandi Dunham
4 years ago
All the "Joe's" were very helpful. Came out with me to my vehicle. Looked at what I needed ... Have me some helpful advice and what I needed and how much it was. Came back out and installed my windshield wipers...Always a pleasure going in... They guys there don't treat me like I am dumb just because I am a girl...LOL.. thank you Joe

  Peter Gottschalk
5 years ago
Surprisingly excellent customer service they will go out of their way to find what you need or get it for you as quickly as possible offering installation on many normal wear items on a car pricing is usually competitive

  Michael Clark
3 years ago
I needed a battery and got in there and out within 20 minutes and they installed that for me on a Sunday amazing service and I want to applaud the 2 employees that were there good job

  Theresa Friss
2 years ago
Helpful and friendly service. These guys knew their stuff. Great bunch of guys. Nice clean and neat store.

  WildEagle1987
3 years ago
Love this store do a lot of business with them have for years guys/gals are great and always try there bets to get your project done with the right parts

  Gurgento7
2 years ago
Basic advanced auto. They're almost all the same. I have it four stars because they helped my friend put a battery in. Guys were nice

  Robert Lustbader
a year ago
Had everything I needed, fast cashiers, I think they will help install batteries, windshield wipers.

  S S
a year ago
Devon was absolutely wonderful, helpful, polite, knowledge and went above and beyond!!

  Steven Rohl
2 years ago
Nice place, staff took to long getting to me. Evan was helpful

  Cullen Utermark
6 years ago
Awful customer service. The employee was not useful at all and rude at times. Was looking for a simple universal part and made the experience unpleasurable will be sticking with the Auto Zone down the street from now on.

  Gmc Envoy
3 years ago
They took my order I have never received my part I waited about 3 days and then I received it no one told me they had to order the part no one called me back anything very very poor customer service I would never go back there I'm going to AutoZone from now on

  Arthur pelton jr
4 years ago
Always great discounts on parts with the app and ordering online prior to picking up at least a 20% to 25% saving

  Cesar Lopez
3 years ago
Ni customer service skills can't look up the right parts. No knowledge of automotive the only rely on what tge computer says

  William Held
2 years ago
Tested my battery for free and had a good variety of new batteries for sale.

  Brandon Chowenhill
5 years ago
These people literally have no idea what they're doing.. I don't think I've ever received the right parts even though I order them online and the website says they fit my car.

  Candia Spencer
3 years ago
They either have or can get quickly almost anything you could need for your car

  Roy Berry
6 years ago
Staff always attentive and on point. Prefer this over a certain competition store in the area.

  Larry Gardenier
5 years ago
Very nice lady at the register very helpful and very knowledgable give her a five star