Village Import Auto Sales & Service
3.7 (30)
5817 Transit Rd, East Amherst, NY 14051
(716) 633-8686
villageimportauto.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cindy Forrest
11 months ago
I took my Mercedes 2019 S Class here recently after having some bad experiences with other mechanics and hearing what amazing work they do. I have to say I was so impressed with their professionalism and friendly attitude. Matt and James was very on point with keeping me in the loop with what they were doing with my car the entire time they had it and fixed everything in a timely manner. Jeff the owner is such a nice guy and very personable. The receptionist Jennifer was very nice communicating with me. I ll definitely tell people to come here because they truly care about their customers and it shows!Services: General repairs & maintenance, Electrical, Auto engine diagnostic
Ryan Clark
a month ago
Bought a Harley from there today. Got a great deal. Very pleasant people helpful and honest to me
peter beshay
5 months ago
They were good, I scheduled my appointment to do photos inspection for my cars as I switched insurance companies. I received the report before even I left the place.
Steve Amuso
10 months ago
Matt and the crew at Village Import are top notch to deal with. Each appointment I ve had over the past few years runs smoothly with great communication between the front office, technicians and myself. Matt and company are masters of diagnosing problems and making repairs quickly and efficiently. From the simplest oil change to hand banding custom brake lines to custom headlight wiring and everything in between .Village Import makes the repair process simple, straight forward with honest diagnosing and up front pricing. JOB WELL DONE!Service: Oil change
Jay Patel
11 months ago
I have a 2014 Lamborghini gallardo lp560-4 and I wouldn't take it anywhere else for service but here, Matt my technician was super knowledgeable about the LP platform and gave me the confidence that he knew the car in and out, he kept me in the loop throughout the whole process of the decent size service list that was needed and they executed! Also all reception staff was very welcoming and great with communication!Easy 5 star Services: General repairs & maintenance, Auto maintenance, Oil change
Darryl a
a year ago
Went in for a routine brake change for my European vehicle, but left with immediate issues. Had to take it back to the porsche dealership for assessment of damages and found out that they have caused 800 in damages in regards to my brake system. This establishment was suppose to call me back to resolve but never received a response back. I confidently give them a 1 star for now until a reasonable resolution is met. Theyre nice people, but this happening is not cool.Service: Brakes
Katelyn Cook
2 years ago
Went to have an inspection done for my insurance and Zachary the sales manager was amazing! Can t say enough positive things about my experience here, he was very kind and the whole process was quick and easy.
Steven Kemp
8 years ago
This is their new location. Have been getting my cars serviced for twenty years. Gary, Dave, and the rest do great work. They know how to actually fix cars.Fixed my Timing cover, Head gasket in a "93 Saab 9000 CSE Turbo really well. The timing cover was part of the head gasket and was leaking Oil. Dave was able to fix oil leaking timing cover without removing the Cylinder Head. He die cut a portion of a new head gasket and obtained a used timing cover and Fixed, no leaks and no large bill.Have done all the regular work like Tires, Oil and brakes, on my Porsche 944S and I also had a Lincoln Continental.
Justin Sprankle
2 years ago
Love Village Auto Imports!!! They do everything from insurance photos, to wheel alignments to all mechanical repairs and needs!!! Always a pleasure to come in and see Nikki and Zach at the front desk.Services: Tires, General repairs & maintenance, Wheel alignmentServices: Tires, General repairs & maintenance, Wheel alignment
TheReal DJYES
3 weeks ago
The Best Auto Mechanics in Town! Hands Down!!!
Chris Hatcher
4 years ago
Very happy with my first service visit. Only dealership I ve ever been too that comes in quicker than expected and under their original quote. You ve earned a customer for life
Ryan
4 years ago
Service was inadequate. Car had a, major issue, 10,min after leaving their facility for a routine oil change . Car had to be, towed and 1400. 00 dollars, later I had. To get new engine, parts and the shop who did the repairs said things, were put back incorrectly.. Never giving this facility my business again and, I've already on encouraged others to avoid this, location at all cost..
Peter Manka Jr.
4 years ago
Took a number of my cars here. Fair, honest service that you can rely on. I highly recommend Village Import to anyone.
justin lowe
6 years ago
They were close to lunch and still took me in to change my work van tire that was bald. Friendly fast and professional.
Lee F
3 years ago
Horrible service by sales staff,sold car out from under me after I had appointment to come look at and had already taken the day off from work.horrible way to do business with new customers.buy frpm somewhere else where they have integrity.
CYNTHIA ALFANO-BANKER
3 years ago
HAD TO HAVE PICS DONE FOR INSURANCE. MY INSURANCE DID NOT RECEIVE THE PHOTO INSPECTION THAT WAS DONE IN EARLY JULY. MY HUSBAND CALLED TO INQUIRE ABOUT THIS. THE WOMAN WHO ANSWERED THE PHONE (THE SAME WOMAN WHO DID THE PICS.) WAS INCOMPETENT AND RUDE . SHE TOLD MY HUSBAND THEIR RECORDS ONLY WENT BACK TO AUGUST. REALLY? WHO ONLY KEEPS RECORDS FOR 2 MONTHS. FURTHERMORE .I WOULD NEVER SET FOOT IN THERE AGAIN
Mike Lorandos
a year ago
Excellent service...,very knowledgeable staff and very pleased with their services . Thank you Nikki, Zach and Matt for all your help!! See you soon
vorrin liggans
3 years ago
Took my rangerover there for a certain job to be done end up paying for 2other jobs that never fix the problem it was all a guessing game too me waste of my Time and Money!!!!Services: General repairs & maintenance, A/C installation & repairServices: General repairs & maintenance, A/C installation & repair
D M
a year ago
Rude staff and bad selection of cars
James Gaczewski
2 years ago
awsome place for high end import repairs