Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rissa O
a month ago
Absolutely incredible service and our inspection was completed in a timely matter including having parts delivered to complete our oil change. Front staff was great and socializing with the customers and very friendly. Price was better than anywhere else which is a plus!
Breanna Berger
a month ago
RDA is the only place me and my family will be going for our car needs from now on. Jackie and her team and phenomenal! They went above and beyond to find us the perfect car for our family. They have impeccable communication which is so helpful throughout the buying and repair processes.
Kerry Hassen
3 months ago
The team was professional and quick. They were clear on the work they were doing and the waiting area was clean. Never met a group in an auto repair shop that seemed to enjoy their roles so much. Love the digital inspection process and they were very thorough.
Suzannah Kolbeck
7 months ago
I called this shop, desperate and 500 miles from home when my Subaru started to lose power on 90 just outside of Buffalo. They told me to come right in, they had space, and they could likely at least get to know what was going on (and then probably fix it the next day). I had to get it towed in, and they took it right away.Less than 30 minutes later we had an answer (alternator) and a part ordered. At this point it was 15 minutes before closing, and the mechanics agreed to stay late to wait for the part and fix it tonight, after closing, so that I could get on the road.And when I was sitting in the shop, Tommy at the front desk was friendly and kind, and everyone else from the mechanics working on the car to customer service folks were so friendly, helpful, and kind. They were thanking ME for being understanding about waiting after five to get it fixed.The price for the fix was completely in line with what I would expect for the service, too. No upcharge for emergencies or staying late - just excellent service and really nice folks. I have never been in a repair shop that has been this amazing. I was joking that I was going to drive up here to get my car worked on regularly, and only half joking.I could go on, but I'll end. I felt taken care of and helped during an emergency far from home.
Tuna Can
2 weeks ago
Anywhere but RDA. Overpriced and they'll screw you. Wouldn't take my kids hot wheels here to get worked on. Never again. Very unsatisfied with my service. Was told so many things that were supposedly wrong with my vehicle that weren't. Never addressed my original reason for bringing in my vehicle. Had to take to another shop just to get it fixed right.Just beware before you take your vehicle here.
Jenna Einink
2 months ago
I needed my tire looked at as it was not holding air, they got me in within 12 hours and fixed my tire for me within an hour. The customer service was great!
Kathy Ziolkowski
6 months ago
Highly highly recommend RDA Derby for vehicle repairs and maintenance. Tommy very efficiently manages the office and effectively coordinates customer concerns and questions with the repair shop. It was so EASY to drop off my vehicle and I left feeling confident all issues would be addressed. Felito, the service technician, explained the repairs so well and gave advice on possible future concerns and what I should watch out for. They have an awesome system for keeping a customer updated. EXCELLENT SERVICE. Will definitely return.
mark mcmurray
a week ago
job was done fast and very well. the front desk worker sawyer was very kind and was a pleasure speaking with.
rdb1330
a month ago
Went here a couple times and I think I will continue to do so! Super friendly and informative. They take pictures of all that s wrong or needs work and text it directly to you!
Dee Bro
2 months ago
Very informative and trustworthy. Came in with a concern and my vehicle checked out. Jackie and her team are great!
Christina Yancey
3 weeks ago
Great and quick service. I mistakenly came an hour early and they took my car anyway. Appreciate it!
Kevin Hassen
3 months ago
Great customer service. Professional staff.Jackie was very clear in her communications and the process.The whole team was entertainingly good group.
Phung Pham
6 months ago
I've been to RDA South second time for my oil change. It's easy to get appointments and the prices are reasonable. Tommy and Felito are very helpful and friendly. Highly recommend.
Genny Bonafede
5 months ago
Tommy and Felito were very friendly, professional and informative every step of the way.No pushy sales tactics.Felito performed repairs on two of my vehicle's to my complete satisfaction.I highly recommend Tommy's customer service and Felito's expert knowledge in engine repair at RDA South Derby local.Services: Transmission, General repairs & maintenance, Auto engine diagnostic
Bernie
6 months ago
Went there for an alignment appointment yesterday that I called for Tuesday and I was running behind from the tires being put on and Tommy was very understanding. I was taken right in when I got there and Felito did an amazing job showing me what he recommended I get. When it was done he said it was a hair off and to let him know how it was. I brought it right back in after taking a little drive and he fixed it even more. I love these guys at rda south and I'll continue coming back
Emily Oliver
3 months ago
We have been using RDA south for the last year or so with our vehicles! They are always accommodating and thorough! Will definitely be back!
David Casillas
2 months ago
Good ppl even with my attitude they still took care of me. Valued as a customer. Makes me keep coming back.
Heather Nadolny
4 weeks ago
Fast service, nice employees and they were able to get me an appointment within the day!
Bob Motz
2 months ago
Jackie was very informative. The report on the vehicle is very detailed. Definitely recommend.
Jordon Tucker
a week ago
Brought my car here for a service. They sent me a report that was detailed and helped me break down my service by urgency. Thanks Jackie !
Donald Napierala
a month ago
Very friendly and got me in for service very quickly. Can't complain. Nice place.
T. D.
7 months ago
I ve been to RDA Derby at least 4 times to have my car fixed ie: brakes, rotors and wheel bearing. Prices are reasonable and I usually get appointments right away. Staff is friendly and helpful. Highly recommendServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake replacementServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto brake replacement
Arcadius Bane
a month ago
Quick, friendly service. Made sure I knew exactly what was needed and gave a fair price.
Collin Gajkowski
a month ago
Great work, Mechanic took me back and showed be some concerns and gave me some tips. Would recommend 100%
Jessica Koenig
6 months ago
Best experience I ve ever had with an auto shop!! Very quick/professional service from Tommy and Class A mechanic Felito!! I was in and out in only an hour! I m coming here from now on!Services: Vehicle Inspection, Auto emissions testing, Wiper blade installation, Oil changeServices: Vehicle Inspection, Auto emissions testing, Wiper blade installation, Oil change
Adonte Buster
6 months ago
TOMMY AND FELITO, which are the two employees at RDA south location, does a tremendous job every time I need my fixed. I never have no problems after unless I mess my car up myself and have to return. Other than that, they are 100 percent accurate. Once again, thank you TOMMY AND FELITO. I can always count on them.Service: Wheel alignmentService: Wheel alignment
Carol Daruszka
6 months ago
This was the First time using this auto repair shop. I am very happy with the work and price. I hope their business continues to grow. They are honest and competent.Service: Auto brake repairService: Auto brake repair
Mike Montrose
a month ago
I am a new customer and had a great experience. Highly recommend.
Rick Simpson
6 months ago
Took my 2009 Silverado in after a friend had his truck worked on. Tommy and Felito were awesome. Honest and efficient. I ll be taking any work to them from now on.Services: Electrical repair, General repairs & maintenance, Wheel alignment, Vehicle safety inspectionServices: Electrical repair, General repairs & maintenance, Wheel alignment, Vehicle safety inspection
Alanna Finn
a month ago
Fast, friendly, and helpful service! I would definitely return for future services.