Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anna Mydlarz
a week ago
just came in to have my battery checked, employee John was extremely helpful and knowledgeable and advised me of what I can do in the future. Made me feel very confident that I will always go to this store

  Sara Spicer
4 months ago
Went in for a battery. The kid helped me and installed it for me but didn t tighten it and later that night my car wouldn t start. I had it towed and in the morning the mechanic said it wasn t installed correctly. Talk about unnecessary costs. I should ve known by the kids nerves that he didn t know what he was doing. I probably won t be back for an install. This was months ago so maybe he s learn a bit more now .

  Rodrigo J.B. Blair 666
3 years ago
It's a nice place they kicked me out I think I'm banned from there something that happened years ago anyways still good place

  ATIQUR RAHMAN
4 months ago
Very bad customer service, they re not respectful. They don t care about customer are waiting for them to get help to need buy something.

  Mark Marinaccio
2 years ago
Their A/C supplies are excellent. Highly recommend the all in one A/C kit. The retro kit for my 1978 Lincoln Mark V. Has me cool.

  Edward Thompson
9 months ago
Omg i felt like i was being detained walking into that place. It was a terible entrance and packed into what should have been a news stand. And the store for storage!!

  Nathan Short
3 years ago
Wish I could give it zero stars. They are rude and refuse to help you with anything. When I asked a question the employee was ignorant and actually yelled in the store AT me. I wanted to buy a part but they refused to sell it to me or help me with measurements. I left and went to AutoZone in Walden Ave and received AWESOME customer service! They were glad to help and took great care of me. Will never go to Advanced Auto again.

  Stephen Keller
10 months ago
Super helpful employees and always have what I need in stock

  Hello Very Good!
2 years ago
Stopped in, asking for assistance. A staff member was kindly willing to help locate and determine if a fuse was the issue... Friendly and helpful. If I am in the area again, I'd shop Advanced Auto , again.

  Gmanbehere
5 years ago
I have a very old Chrysler New Yorker they give me helpful advice through my work on it these people are very real but nice that work they usually get produce there within a day or two if they don t have it and specifically a worker there that s helped me a lot and is very friendly his name is dirk staff around him are also friendly it s an actual auto part store I enjoy going to

  Tim Ironhead
4 years ago
Nice people, went to get a replacement for my rear wiper but wasn't sure how to replace it since it's a new vehicle and looked nothing like I was used to seeing. The young lady at the counter admitted she knew nothing about replacing it and got a guy from the back that did. Worked out well.

  Todd Tontala
a year ago
Staff is definitely a step ahead of most other locations..Seems to be a centrally located hub for surrounding stores based on availability of parts .

  Joe
7 years ago
Engine light was on and they said it was my cylinder 3 miss firing. They suggested the correct part and now my vehicle runs great and I can get it inspected without spending a diagnostic charge from the dealership. Thank you Jim Bauer and associates.

  william schultz
6 years ago
Absolutely horrible customer service. I bought a motorcycle battery and after 2 weeks the battery failed. I was left stranded 30 miles from house. Had to get motorcycle towed to find out they only replace the battery. A normal battery replacement just cost 400. Store sells poor quality parts and employees refuse to bring parts or provide service

  Phoenix
5 years ago
Was going to buy a battery for my 2012 e v Prius. Before picking up the new battery we tested my old battery and found it was still very good. I appreciate it all the help that everyone gave me a both advance Auto locations I visited

  Henry Pylkas
2 years ago
I came in looking for help when no other store was open Saturday evening at 6 & they helped me out. I was able to complete my brake job because of their help, Thanks!!

  Gordon Wheeler
6 years ago
Very helpful staff, my alternator went bad when I was 3 hours from home.The guy's charge my battery whilel I change the alternator and even called the store where I purchased the original so that I received full warranty on the part

  Adam Peterson
a year ago
Everyone has always been knowledgeable and polite everytime. Especially john has continually gone out of his way everytime

  Jerod Blackchief
6 years ago
Staff is very knowledgeable, they give you great advice even if it is a lost sale for them. I have worked on my car in the parking lot and they helped me where they could and helped with locating the proper parts for my 1997 lincoln town car. Prefer this location over the other auto parts stores like AutoZone and Napa.

  william janik
3 years ago
So painful to shop here. The counter guy is a condescending imbecile. Wants to argue with you about what you're trying to purchase. Reasons why people shop online. It's just easier.

  Linny Smith
6 years ago
We had the best experience. Julian was so very helpful. We will continue coming back for our car parts. Thank you again

  Brian O'Reilly
2 years ago
Went to get my truck battery tested and the employee was very helpful and patient while my battery didn't want to cooperate with his machine lol

  Andrew Wozniak
4 years ago
Dirk was very helpful and was able to order a part I didn't think was replaceable on my daughter's steering rack. Thank You!

  Michael Zaenglein
6 years ago
Best place to get parts others have to order for days. If not in stock uasully they get it for you the same day or the next and you do get called fast!Excellent service always...

  M A
5 years ago
Very knowledgeable & friendly staff. I appreciate that the guys put my new wiperblades on for me. I go there for every auto question or product.

  Roger Penn
6 years ago
I am just leaving this location and the women currently working is very rude. I was buying 4 gallons of washer fluid and she yelled at me for taking the ones stacked in the front of the store and told me I should take the ones from the back of the store because she is sick and tired of restocking them in the front. Seriously?

  Patricia Wallace
8 months ago
Sales person was very helpful.

  Bob Mcnerney
6 years ago
Not only was I given the wrong pads and had to make another trip to the store they didn't honor my lifetime warranty on the brake pads so I ended up having to pay $70 for the step up and breaks because they didn't have the cheaper ones in stock so and all I'm not satisfied with my visit to the store to say the least

  Shawn Whiddon
4 years ago
The guy at the counter gave me some misinformation so I had to return something and purchase the correct part. Other than that, it was an ok experience.

  Nathan Malto
6 years ago
This store is a joke! Bring back Carquest! Lazy punks running the store with crappy customer service. Blonde hair grandma acts like she owns the Advance Franchise.