Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  West Brewer
5 months ago
Traveling and had a blowout on the freeway right at the exit. We watched our tire pressure drop as we exited over 1 min to 0 as we pulled into this store at 759. I know this because I got it to go inside and the worker opened the door and said we are closed. I said your sign says at 8. And it literally turned 8 right then. I was now completely flat on the rims and shouldn't drive anywhere else. He told me everything was shut down and they couldn't help me. I'm like, did you shut down early because you opened the door belt 8 to tell me you were closed. He was more then helpful to give me tips and info on where to go get help but if have to drive. I only asked to buy a can of fix a flator if they had a compressor or a flat repair kit. I could pay cash and a little extra and they could run it through the till tomorrow. At that point he closed and locked the door. Very disappointed as we are from ouy of state driving 4 hours north tonight still. I saw another gentlemen inside gathering supplies and was hopeful he was going to help. 5 min later he and the other guy walked out and left. Here we are 30 min later still stuck here trying to get help through the rental agency. This dang ford ecosport doesn't have a spare and Dolar rental says we didn't purchase the premium emergency road side assistance.

  Jennifer Bouie
a month ago
I went here and was gonna buy a gas can but when I told the cashier it was because I couldn't open the one in my trunk she came out and tried to open.it then tool it in to a guy who was working he was able to open it and they were so kind

  jeff watkins
11 months ago
Very helpful franchise to have near home. Lots of readily available parts in stocks for the majority of common vehicles, at a decent price or in store purchase. I've personally stocked my garages from their on-hand commercial parts counter with air oil and cabin filters; most common break pads and rotors, break lines, fitings, distribution blocks and hoses; light bulbs and fuses. I've bought hundreds of parts for my personal vehicles and family, and several businesses I've owned and ran.

  Cheryl Ladd
2 years ago
Great customer service ! They were very helpful and friendly. I didn't have a long wait as they have several staff on hand and there return policy is very good . I had a great experience there.

  Lukas Carls
5 years ago
The staff are always helpful and informative. They know their way around cars and their parts. Scott was helpful in explaining what the code behind my engine light meant and how I could fix it. I appreciate that he took cost into account and recommended that I start with least expensive solutions and working upward. Highly recommend.

  13FenoM
2 years ago
I found one counter dude to be completely awesome, even told me where to go, another store,to get something they didn't have... The other clerk was as helpful as a wet tissue is seemed annoyed to be there....

  Aaron Shutt
2 years ago
Had the windshield wiper. I have it a 4 star because the wiper they told me to get was 1 inch too short. They said I needed a 17 when the manual days I needed 18. I didn't notice until I replaced the old one

  Stacy Treat
5 years ago
Needed a receipt that had been lost or stolen and they were able to get it pulled up and printed again. Took them time to do this but they went out of their way to do it for me. Great customer service!

  Roger Hendrix
10 months ago
They saved me on my way home to Rochester from dansville and all were friendly

  John Latta
6 years ago
Not the best parts network. Cheap overpriced parts not made to last their warranties. Counter associates with limited knowledge and ignorant of consumer needs. Save yourself the aggravation and visit Napa Auto Parts. Most reputable auto repair shops don't even give Advance a second thought.

  Lisa Coolbaugh
5 months ago
Friendly and helpful staff

  Jim Cook
2 years ago
Great customer service and they can get any part you need if they don't have in stock.

  DEATHREAPER 8220
6 years ago
I really like it by it would be a five star rating if sales team were more knowledgeable. Most employees never even turned a ranch before.

  Serguei Dratchev (Heavy Equipment Logistics)
2 years ago
Bought a grease gun and two cans of grease for my semi truck. The employee was helpful and friendly and I got exactly what I was looking for. Thank you!

  Rachel Farnsworth
a year ago
Didn't have the part we paid for online, it said online that the store had it in stock, had to pick it up a couple days later.

  Chuck Pendziwiatr
3 years ago
The best parts store in Livingston County and also very clean, organized, and all the employees are very helpful and go out of their way to help you with your vehicle.

  andrewmilton1
3 years ago
Very quick unload, wish they would let u park overnight , had 36 mins left on my clock , staff was very nice

  Tiffanie Jordan
3 years ago
They offer curbside pickup on all orders now, they install wiper blades for you , as well as batteries, and most lights.

  JDN Zeg
5 years ago
If using speed perks coupons make sure you are specific or else they may not let you use a coupon because one says for online purchases and the one below doesn't.

  Michael Holland
a year ago
They did not install my blades or air filter for me.

  Joseph Lapiana
7 years ago
Always helpful there. Usually have what I need. Even if I need to order it, takes just a day or two.

  tim dunham
3 years ago
Out standing place. The employees are willing to help you. I highly recommend this place. Great prices also

  Sandi LaMoy
3 years ago
Quick friendly service. Clean and well organized. Helpful staff. Handicap accessible and parking.

  William Chappell
2 years ago
Fast, courteous service. Parts are slightly over priced but most parts needed were in stock.

  pumpkindoodle2007
10 months ago
Help is friendly and quick service

  Heath Pfaff
6 years ago
Friendly staff when I went, and they had what I was looking for. For the area they keep some of the best hours.

  Timmy Schutt
6 years ago
Good Service , they had what we needed , very knowledgeable.

  Airdefense
2 years ago
Always have what I need and the employees are always helpful.

  Murray Crane
3 years ago
Advance u spend more time bring ging stuff back ,cause it's the wrong part for your model of vech.

  Crystal Mann
2 years ago
Ordered a part, came in the next day! Check out was fast..