South Shore Kia

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  diane walsh
a week ago
The staff at South Shore Kia were informative and helpful. I felt welcomed as soon as I walked in the building. Jon the sales rep was super helpful in finding me the right car at the right price. Carlos and Steven also were terrific with paperwork and telling me about the new car I purchased. The whole process was a breeze!! I highly recommend this dealership. They made my experience a positive one.

  John Solomita
4 days ago
Was looking for a specific car at a specific price. The dealership I went to before said they couldn't give me numbers, and the one after that said those numbers were impossible no matter what. I spoke with a receptionist over the phone at South Shore, and when I gave her the details and numbers of what I wanted, she immediately transfered me to the sales manager Angel. He agreed over the phone to do those numbers, and he was very easy to work with. He had his salesman Axel work with me, who was also very helpful and informative. Together they gave me the exact car I was looking for at the exact price. No bait and switches, no hassles. Axel even handled about 90% of the paperwork over the phone through text. I was in and out in an hour with a brand new Kia Sorento X-Line Prestige. There are three Kia dealers closer to me than South Shore, and I'd gladly drive past them again to work with South Shore in the future.

  Darrel Desir
2 weeks ago
Just got my last car for the next 10+ years from South Shore Kia yesterday. It was a very long day because I went to 4 dealerships before I ended up here. I was adamant in getting my car this weekend. I should have went here first. But you live and you learn. Shout out to Jason my sales rep who worked with me, Angel his supervisor who went above and beyond and Carlos the financial guru who worked out numbers with me. And after a couple of hours. I walked away with a 2024 SORENTO Hybrid black on black. Sexy. Very happy with my investment and purchase. No buyers remorse which I ve had in the past.

  Vanessa Bailey
3 weeks ago
Can t express how amazing the South Shore Kia family is especially: my salesperson Jay, finance managers Addy and Dan, and the GM Mike V. They exceeded all of my expectations and I couldn't be happier with the professionalism, kindness and help they all showed during this process. Any new big purchase can be scary but they made it a breeze for me! Jay out did himself during this entire process and after. Thank you again to everyone at South Shore Kia!!

  Tom
2 weeks ago
My mother who is 82 yrs old. She wanted to look at Kia. She liked the Sportage. The salesperson ran numbers and game back with a sheet of monthly payments for a lease n finance. I asked where the Int Rate was n MF % for lease. He said the computer generates the cost. So I never received answer. Deflected every question. Have to see if it s feasible. My mother wanted a payment of amount she was comfortable with. The Sticker on Vechicle was $35350. We agreed on 34500with sales person. But they needed more then the 5000 she wanted to pay. So she agreed upon. 6500 to get payment to the 350. So they said $360. Ok no problem. The come and my mother gives her debit card to Finance Person. They were declined 2x because they ran 11074.50 n 9000. So they had Chase talk to my mother to approve amount. Not knowing the amount. She thought they were taking 6500 amount agreed. They took 11074.50 n additional $500 which we knew nothing about. The Manager then tells me the Amount of car. Is 32000 The said on agreement we agreed on 40200. They took total advantage of her just sticking paperwork in the envelope n putting in glove box. Not knowing what happened. My mother is in early stages of Dementia. And while I was transferring items from the car she returned to new vechicle. They had her sign. The residual is 23000. Higher residual lower the payment. The not only took advantage of her. They stole out of her account a extra $500. Which she had no idea bc the only receipt they gave was for 11074. So they stole $500. We filed a Claim with our bank bc the paperwork said down 6500. The Car we are happy with. But these employees for the particular dealership are Criminal n GM is a arrogant person. I could use other choice words. We are now going to File a Claim with AG. We are going to take them to Small Claims. And we are contacting Channel 12 News. And I m taking my mother to local police station to press charges for stealing from her account unauthorized. All transactions were made at Dealership. We tried to solve everything diplomatically but the arrogance of the GM n Finance Guy. All Phony People. Everything they said was a lie. Every Question asked was deflected. The place is run my Dorty Actors who prey on Older People. See you in Court. And yes I m sure the Local police are going to pay you a visit. And your actions on how you treated a Customer made our Actions. I would look over every thing on there agreement. Bad Business. I m sure the Owner has no idea. He or She will now.

  John R
a week ago
Nice job Jon thanks for all your efforts.hey Jon what's the story with no C/Ds how can they sell this vehicle or any vehicle without a C/D??? Charge a bit more and were done. This isn't normalNot your fault I know

  Philip Fertitta
a month ago
South shore Kia was clean and professional. Had a great experience there buying my car! No hassle, paid for what I was looking to pay. The saleperson Ray was honest and upfront!!! Recommend Ray to anyone in the market looking to buy a Kia!!!

  Michelle Begonja
a month ago
Wow! What a great experience we had. Bailey was wonderful. She walked us through the process without a hitch. She answered every question with so much knowledge and professionalism. She really knew her stuff. I felt like I was dealing with trusted family. She was great! I recommend her to anyone looking to buy or lease a new Kia. What a gem!

  Gilda Mascia
a week ago
Kevin Prieto was my salesman, he worked endlessly to get me into my beautiful new 2024 Sportage!! Kevin listened to everything I requested and did not stop working until he got me exactly what I wanted!!!

  Leo Gordon
3 months ago
Brought my car for its first oil change. Arrived slightly earlier than my appointment, was taken in right away. Extremely clean dealership with complimentary breakfast. They also did a recall, which took longer than I originally anticipated. So rather than waiting, they drove me to where I needed to go and called me once the car was ready. They even washed my car. They covered the steering wheel, the seat and the floor mats so that they wouldn't get it dirty while moving the car. I hope this level of service does not change!

  Dariusz Chrzanowski
a week ago
Im very happy with my purchase. Bailey was very helpful and professional. All questions answered, no gimmicks, car washed and full tank. Dan, business manager explained all the benefits about additional coverage which I purchased. Thank you Dan. I truly appreciate all the people that helped me get the vehicle I came for. I highly recommend to everyone. Make the drive

  Michael Chin
a month ago
Good people to deal with. Jay was our salesman and did everything we asked. Our finance rep, I believe Carlos, also great. He answered our questions and explained out finance options. Most importantly they provided all the information for the deal and the transaction went incredibly smooth. So much better than the 4 Toyota dealers we went to before South Shore Kia.

  Philip Choremi
a week ago
Efficient, thorough and personable experience choosing and leasing my 2024 KIA Sorento through all phases of the process. My salesperson Axel was great as well as all others involved. Certainly a great choice for a dealership when you purchase or lease you new car.Phil C

  Denise Raguzin
2 days ago
Awesome dealership. Jancarlo was great from the first time we met him. He went out of his way to get us the vehicle we wanted as soon as possible. They also didn't try to pressure us into financing when we said we wanted to buy the vehicle outright. South Shore Kia is now our dealership for life!

  Shawn Gage
a month ago
Customer service was impeccable, Christian kept in touch with me with all the issues with my car. I knew it needed work but him and the technician took care of all of that for me... made my car like brand new again. So thank you for all your help and patience with my car repair. Will be definitely coming back for service at south shore Kia. Christian passed all my expectations and then some. So in the near future of my car service I will be seeing him in the service department. Thank you again Christian

  Nerika H.
a month ago
We had a great experience at Kia South Shore. Everyone was so friendly and polite. From simple gestures like holding the door for me and my baby as we entered the showroom. Going into a car dealership can be nerve wrecking but they made the process seamless. Our sales consultant Melo is truly a gem. So understanding of the major choice we were making and giving us the space and time to make a decision that best suits our family. Not at all pushy, just a genuine guy who understands every day people. Loved my experience and loving my new car.

  Omar Nour
5 months ago
I bought a Hond Passport 2021 3 weeks ago . The whole transaction was very smoothly and easy . John R was a great guy . Very professional, knowledgeable and not pushy. We took our time , drove the car and made a decision. I would recommend this dealer .

  cristian grover
2 weeks ago
Bought a used truck from them. Jason was phenomenal at not pressuring me and making me feel comfortable with my purchase. Overall great experience dealing with them. Was out the door in 4 hours from test drive to trade in to finance.

  Gary Klausner
a month ago
We worked with great people. They knew exactly what they were talking about and made the purchase very easy. Saboor was our salesman and he was great to work with. Dan was our finance person and he made the transition for us so smooth. The dealership is beautiful and spotless! I highly recommend!

  Gia Mercante
2 days ago
Jay Sarasty got me a much, much better deal than another dealer without being pushy he prodded just enough to get me to make a deal with him and my transaction was smooth as silk along with Dan in finance. Jay worked with his manager, Angel to make it all happen. Couldn t be happier and would most definitely recommend Jay and the team at South Shore Kia for your next purchase.

  Belinda Ramirez
3 weeks ago
I recently leased a car from this dealership and had a great experience from the moment I walked in and and till the moment I walked out with my brand new car. Raymond P. was knowledgeable, friendly, and patient in explaining all of the leasing options available to me. He took the time to understand my needs and preferences in a vehicle and helped me find the perfect car within my budget. The leasing process was smooth and transparent, and I felt like I got a great deal on my new KIA Sorento 2024. I would highly recommend this dealership for anyone looking to lease a car and go to my friend Raymond P ! ( also bilingual which was a huge plus in my book !)

  Lisa Angelou
a month ago
Every time I have had to get service done on my car I have had such a great experience. Christian is amazing. He never stops taking care of everyone and always a big smile on his face. Making sure everything is taken care. Hope he is recognized for all he does. Everyone there is very helpful. Love the car wash too!

  Kaylee Groia
a month ago
I cannot say enough great things about the customer service & employees at this dealership. My salesmen Jay Sarasty has made this experience seamless! From when I originally leased my vehicle back in 2021 to 2024 when this past weekend I bought the same car off the lease, he has been super friendly, transparent, and helpful. I recommend him and this dealership to everyone I know.

  Yehuda Frankel
3 weeks ago
I live quite far from the dealership, but I had already discussed all the prices and deals with the salesman, Axel, over the phone and email. It was a great experience dealing with him. When I arrived at the dealership, my new Kia Carnival was ready with the plates. I only had to spend about half an hour there to sign the papers and pick up my car. Overall, it was a great experience, and I'm very happy with the price.Thank you.

  Alana Caporale
a month ago
This was the easiest and most painless car buying experience I ve ever had. I previously had a lease with Hyundai and let me tell you.. after spending 6 HOURS in that dealership I was dreading the next time I d have to do this that was until I stopped in at South Shore KIA!Bailey was so honest and informative throughout the whole process. Even the prices are competitive across the island! Easily the best deal I was quoted. Carlos in the finance department was friendly , honest, informative, and efficient! I was in and out of there in not even 2 hours.I will definitely be back. Thank you south shore Kia !!!!!

  dajhanara covello
2 weeks ago
I would highly recommend this dealer for a fair price and excellent service. The salesman Axel Pineda was very patient, explained all details and very professional. We were able to get the deal we were looking for.I also want to give a shout-out to the finance manager Carlos. He able to work with us on the monthly payments and was very patient also.I would highly recommend this dealer.

  Ellyn Campuzano
a week ago
I definitely recommend South Shore Kia. Raymond Parra was wonderful to work with. He was responsive and got me the car and the deal I was looking for. Professional and efficient in everything. Carlos Mata made the paperwork quick and easy. Knowledgeable, respectful and added to the great experience of getting into my new Kia. Thanks again to all at SSKiaNY!

  Abe teitelbaum
a month ago
Great experience buying my car. Now more then 5 years later, exceptional service experience. Made me feel like a close friend or major customer, not just a one time buyer of a Kia Soul. And Donna is just great. Thanks everyone at South Shore.

  John Caggioni
a month ago
As soon as I arrived at the dealership, Jay Sarasty said hello. After asking him if he could help me, he went above and beyond. I am a big man and he brought over 4 cars to me in different models and with different accessory packages. It was like I was trying on cars like you would clothing. At no time was he impatient or did he place limits to what he would do. Then, after I found one that fit, he explained hybrids versus full electric.He also spent a lot of time explaining the benefits of both leasing and buying.I walked out with the perfect car and an experience I did not expect.That is the difference you find when you deal with a professional who cares about people.Thank you Jay and the whole staff at South Shore Kia!

  Charles Mower
3 weeks ago
Excellent customer service. We brought in our SUV for routine service and a leak in the front axle was discovered. The technician took care of it and thankfully it was covered under warranty. Customer service representatives on hand and did not miss a beat. The complimentary valet service was very courteous and professional