Upstate Cycle & Powder Works

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Timothy Gostling
a month ago
Absolute best in the business. Brady has worked on multiple bikes and sleds for my family over the past several years. Excellent customer service and communication, extremely high quality of service, and very fair pricing. No one else in the area I would trust, can't recommend this shop enough.

  HARLEY BIKER
a year ago
As a Harley rider and owner for almost 50 years, I can unequivocally state that this is the most honest, professional, competent, efficient and helpful motorcycle repair shop I have EVER done business with and I highly, highly recommend their services. After hitting a deer on the road which caused extensive damage to my 2016 Road Glide Ltd. and facing a pre-paid upcoming ride to West Virginia, these guys ordered the parts and performed ALL necessary repairs not to mention perform a full service, oil change, etc. in a record-breaking ONE DAY after they received the parts enabling me to make the trip that I was sure I would have had to cancel. While anxiously waiting for the status of my bike, Brady called me regularly and updated me as to the status of the repair. In addition, he and his partner even worked overtime on a Saturday (ON A HOLIDAY WEEKEND) to complete ALL repairs. I have dealt with many, many Harley Davidson as well as private repair facilities for many decades and absolutely none come close to the incredible service that Upstate Cycle delivers. Thank you guys for all your help and truly delivering incredible customer service on a friendly, competent and efficient basis.Services: Electrical repair, Engine repair, Oil change

  John Isley
3 years ago
Was several hours from home with a blown headlight on my 04 Ducati. Pulled into Upstate Cycle hoping they could help. Brady (owner) went out of his way to help me out and fix my bike while I waited. Super cool dude and a very cool shop. Definitely recommended!

  Edward Rash
a year ago
Brady able to get everything running smoothe and as it should.He knew right away what was wrong and could fix without hesitation for exactly what he quoted100% satisfied, will recomend to all.Service: Carburetor cleaning

  Dan Lyker
a year ago
I visited with my sons to locate a bearing for their project the owner went out of his way to to locate the part we needed. A very approachable and helpful experience, will happily give them future business!!!

  David Bowman
4 years ago
Brady runs a nice clean shop here. Helpful, knowledgeable, and prices are very reasonable. This is my go to shop.

  Andrew Ellington
4 years ago
Knowledgeable and honest, Brady the owner is the best in the capital region when it comes to two or three wheeled vehicles.

  Tom Dinnel
9 months ago
Great motorcycle service. Very friendly and knowledgeable.

  Timo T
3 years ago
Just had a rear tire put on this week. Very fast and reasonable. Will be going here from now on. Highly recommended.

  Dj Snay
2 years ago
Brady is a standup guy and would recommend him to anyone.

  Dawn Lafontaine
2 years ago
Always great service