Louies Car Clinic Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Derrick Enderby
4 years ago
Been taking the family cars here for years. I've never felt taken advantage of or over charged. Joe and his team are friendly, competent and most importantly honest. I bought a used car from them for my daughter and it worked out fine. Highly recommend!

  J Smith
2 years ago
Purchased a car here that supposedly had major service done (head gasket, water pump and timing belt) and brakes replaced. Within a month the engine was leaking oil. I had my trusted mechanic diagnose it was a bad head gasket. Brought it back to Joe for repair, but he said it wasn't the head gasket. He "fixed it", only it started leaking oil again within a few weeks. After multiple calls/texts, he finally admitted the head gasket was leaking and agreed to fix it. But the fix consisted of using the wrong parts and stripping bolts in the engine, one of which snapped and almost caused the engine to seize. I brought the car to a reputable mechanic to have it fixed, which required a new timing belt/pulleys to fix the botch repair job repair by Joe. The brakes were also shot within a year because the rotors were warped...clearly they were not replaced as Joe said, but just resurfaced. Nothing but headaches, excuses, false promises and accusations dealing with Joe. I DO NOT recommend going to Louies Car Clinic for anything!Stay FAR FAR AWAY!!Services: General repairs & maintenance, Engine repair, Brakes

  Kevin Koniarczyk
6 years ago
Unethical liars sold me a used car. I was in a huge rush and ONLY purchased because Elliot told me I could have people I trusted check it out and bring it back if I was dissatisfied. After being informed it would need a large amount of money in body work I attempted to return it only to pretty much be told sorry I was a sucker for believing that. To top it off the body shop told me it was likely in a rear collision they never mentioned. I also told the owner I suffer from a disability and the stress from being taken advantage of by a liar has had far reaching negative affects on my life and health. Stay classy guys!

  O S
2 years ago
I live in Maryland but grew up in WNY. My mother and brother swear by Louie's Car Clinic (LCC). After taking a Covid test at a local CVS, we pulled out and my minivan started acting up. Lights came on and it started bucking. I had it towed to my dealership and they said that it needed about $4k in repairs (piston rings, spark plugs, and timing belt) before they could even check the transmission. My brother said "no, send it up here." After getting a car carrier to pick it up from the dealership and transport it up to LCC (yes, I had to pay for transport), the owner of LCC, Joe, let me know that it was a spark plug issue. He had the minivan worked on and made all needed repairs. He told me that the tires needed to be replaced, asked if I wanted him to get prices, but I told him that I'll get the tires replaced in Maryland , at BJs or Costco,, so that I could have them serviced as needed locally. He said "that makes sense." I so appreciate that he wants the best for his customers no matter where they come from and that he doesn't need to pad anything. He treats everyone like family. That can only happen in WNY, in my opinion. LCC is worth the time. Even if it takes a longer than the in/out of a dealership, it is way worth it. I mean, I had my vehicle shipped there and I'll be flying up to Buffalo to then drive my minivan back home. Enough said. LCC and Joe are the best you can get for your vehicle.

  Elsie Frangakis
6 years ago
I would give zero stars if I was able. I am so disappointed with our vehicle purchase from here. I just had it into the mechanic not even a year after I bought it and it needs $3000 worth of work. A lot of which is to fix illegal things done in order for the vehicle to pass inspection. My husband works hard as a Special Education teacher and we were completely taken advantage of.

  kaska radomska
5 years ago
I'd give it 0 stars if I could.I've been a customer here for about 8 years and I've never had any problems. Until a couple months ago when I asked them to replace the light bulb in my headlight. I didn't know that they broke the seal behind the headlight and had attempted to fix it with duct tape. I was getting a lot of moisture inside of it, and after rain there was excessive amounts of water inside. I went back to this place several times asking if they could check what was happening. They kept telling me that I had a small crack on my headlight, which I never had before they changed the bulb. They told me they could replace the full headlight, but I'd have to pay for everything because they were supposedly not at fault. As of today, I have replaced the headlight at a different place and I payed a lot of money that I shouldn't have had to payed. I spoke to the owner and I told him that I wanted my money back for the headlight and he told me that there wasn't any proof that they changed the light bulb and he hung up on me. I will not be going back to this place after all of these years.

  Nancy Morgan
a year ago
Joe was very friendly, efficient and did a great job with my car! I plan to use his services in the future for my vehicle!

  Peggy Schaab
10 months ago
Staff knowledgeable and friendly able to do service in timely manner, a pleasure to do business with!

  Rebecca Domanowski
2 years ago
Took in for repairs paid was back 3 days later and costs more money because of a mechanic poor work on vehicle left parts loose, did not detail on receipt what did but didn't charge full amount so that's showing something was botched so had no recourse with getting refundKept car for 3 to 4 daysWill not be back and will not recommendService: Steering & suspension repair

  aggi herrmann
4 years ago
Know the owner personally, Joe. Hes awesome and friendly. I enjoy and recommend taking your vehicle here.

  Cheesy Chick
a year ago
They do a great job with our personal vehicles and our Cheesy trucks too!!

  Eric Bertozzi
5 months ago
Great place to have work done

  James Gaczewski
4 years ago
Joe and his team are top notch. Really easy to work wigh.Fair pricing.

  Raquel Moore
4 years ago
I took my truck in to get worked on they did something completely different than what was supposed to be done and mess things up and still didn't fix my original problem

  Sheila Murray
2 years ago
DO NOT go to this place.They are over priced and will rip you off.

  Seth SeaverTamol
3 years ago
Always fair pricing and great service

  Bob Shaw
6 years ago
They just do things right the first time.

  Jaclyn Rosenberg
3 years ago
Inspection, oil change and tire rotation...

  Dan Phillips
2 years ago
Great

  Kevin Booker
3 years ago
Great service