Cazenovia Equipment Company, Inc.
4.2 (53)
809 Genesee Turnpike, Chittenango, NY 13037
(315) 687-3309
cazenoviaequipment.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Mitchell
4 months ago
Hi , I called Cazenovia equipment of chittenango with hydrolic issue on my 4044r, Josh called me back and was very helpful. It s nice when employees go out of there way to help customers.
Ryan B
8 months ago
All around bad experience. Had them pick up my mower and told them carb needed servicing. A week later I had to call them since I hadn't heard from them. Not only had they not gotten to the carb but they had instead built up a 2000 dollar estimate. I needed them to look at the carb not look for ways to make money. So now Im out a week and 192 dollars and I still have a lawnmower that needs to be serviced.
Linda Rossi
a year ago
I had them service my lawnmower. Told them to do whatever they needed to do to get it up and running for me. After 750 dollars, I still have the same problems. When I called to complain that it wasn t running, the guy actually argued with me.In the end, I m 750 dollars poorer and my riding mower still doesn t work any different. I m the spring, I will have to buy a new one. Could have used that 750 towards a new one!
Dave Stevener
6 months ago
Best in the business. Trust them to take care of your John Deere, they re the best!
patrick house
5 years ago
All around great experience. The service department is excellent I've had work done in the shop and also technicians come to my house. Josh does a great job leading that department Riley ,Travis and Dan have come to my home to work on equipment very professional completely satisfied .
Jackie Ann
2 years ago
They looked at my parents riding lawnmower and gave them an estimate of $1279.00 to fix before tax. My parents gave my brother the estimate he then took the estimate and the riding lawnmower to a friend's house had him look at it. He changed the battery cable, put fix a flat in one of the tires then mowed his own lawn to be sure it was good to go. cost $30.00.Signed,Disappointed
Eric Hrybinczak
a year ago
Very helpful with finding all the parts I needed for my mower. I was not rushed as well when trying to find out info for items and getting other items.
strange Man
3 years ago
I have been dealing with this location ( Chittenango store) for 15 + years and the service has always been top notch , wether inquiring about a equipment item or locating Parts that other vendors have told me it's been discontinued only to find that I can get at Caz . A.W.
Cass Wimmer
5 years ago
As ops manager of Crawford farms we have a Lot of equipment.. John Deere equipment to be exact. We have always used Caz equipment and the service department at Chittenango is always on top of it, and always friendly!! In emergency situations they have never let me down! Keep up the good work!
Woody
5 years ago
They always have my back! if they don't have parts I need they can always get them in a few days. Pleasant people to do business with if I could give a 10 I would!
Back Country
5 years ago
Wanted to charge me 150.00 to repair a 15.00 fuel line on a sthil ms170 that's i was able to replace in 20 min. At home. Before that I inquired about a new ms250 farm boss when I dropped the ms170 off to have it repaired, only to have the guy behind the counter act like I was bothering him. He didnt know a thing about it except to say they make no money on Sthil saws. So even though I was right on the edge of buying a 400.00 saw. His attitude shut it right down. I have yet to,meet anyone in the Chittenango location worth doing business with.
David Sheridan
5 years ago
I've been a customer for 6+ years and I've always had a good experience...especially on the service side - the response time has been great!
George Sanford
a year ago
I took a chainsaw in for repair a Husqvarna they said they didn't service that brand and made me feel like a cheap skate. Don't plan on going back again.
Tom Swart
8 months ago
No line for help with parts and what I ordered arrived a day early.
Bob Parry
5 years ago
Bought my X584 back in 2016 and I have received nothing but great service and support from sales, front counter and especially the service department. Questions answered and parts available when I need them. Will continue to use Caz Tractor in Chittenango!
Ray McGlone
6 months ago
Friendly staff, took care of my needs.
Michael Humphrey
5 years ago
Work with Larry and Bob at their Lafayette location, they were knowledgeable courteous amd friendly, they made the buying experience seemless.
Raymond Snyder
5 years ago
Service was excellent. Worked on my two John Deeres. Very friendly and knowledgeable.
Darlene Portner
a year ago
Got some lawn mower belts here. Thankful for there help. Good job.
ratapus1337
a year ago
Always friendly dealer and service, parts dept.
barry bilson
2 years ago
Guy in parts department is terrible and rude. Doesn't want to be bothered.
David Barr
5 years ago
Mark Alford was friendly knowledgeable and gave me a great deal
shane oconnor
a year ago
Staff is good. Prices are what they are.
Daniel Bellows
2 years ago
Stopped by with my father. Seems nice enough.
Garry Luke
5 years ago
Bought a grease gun.... no issues.
Mark Bush
5 years ago
Staff very knowledgeable and friendly
Thomas Smith
2 years ago
Great selection and staff.
Chris G
4 years ago
Very nice
Geoffrey Ziff
4 years ago
Great people and knowledge
Walter Joncas
5 years ago
First class outfit.