Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bruce Kaiser
3 months ago
Staff was friendly and knowledgeable. They were efficient in replacing a battery in my car.

  Laurie Bickford
11 months ago
I have never had a bad experience at this store. The prices are decent, the store is easy to navigate, but honestly, I have never had to try to find something because the employees are so willing to help. The customer service has been amazing every single time I have visited. Today I was helped by an employee named (Dr) Dan. He couldn't have been nicer!!

  Rachel Brady
5 months ago
They helped with my problem headlight and provided exceptional customer service. Also, they helped my friend get her car fixed and ready for a long trip.

  Bill Meidenbauer
3 months ago
Extremely helpful guys. Good pricing. Super convenient.

  Paul Lenz
9 months ago
Stopped in for a check engine light at the Chittenango location. Todd helped me out, he was extremely professional and knowledgeable. I'm always skeptical and have low expectations of good service but Todd represents your company very well!

  Myles Eggert
2 years ago
I recently had to replace my battery as mine had pretty much had its day. I wasn't too thrilled to spend what I knew I was going to have to spend but what can you do?I turned up on a slightly less than blizzard day as their first customer.I was greeted so nicely with warm smiles and great vibes. It was honestly a pleasant surprise.The older gentleman who I'm sure owns the place was wonderful and while we joked about random things back and forth, gave me a discount to the battery I needed to get. I didn't even know until I got home.Greatly appreciate the people here.

  me
7 months ago
Ordered online, just went at 6pm to pick up as website says open until 9pm. Store was closed. Should change information on website

  Vickie Wise
2 years ago
We were returning home from a 2 week camping trip when our exhaust pipe broke (after the muffler). We figured it out and stopped at Advanced Auto.The staff loaned my husband the tools he needed to cut the pipe and install the turn down needed to keep the hot exhaust from burning up the back seat of our Armada. They were friendly, helpful and amazing. Way to go above and beyond Advanced Auto Staff.

  Bwn Radio
a year ago
Can not thank them enough. The battery in my Kia Soul was bad and Walmart told us it wasn't the battery. They fix the problem and were overall amazing people, cant thank them enough.

  Richard Hartt
10 months ago
Used to be a good stop for parts. Now they close early, understaffed and understocked. Not worth it.

  Constance Crawford
2 years ago
I had my windshield wipers replaced. Great Price on great wipers was great, and they put then on for free. Very nice gentlemen was so fast. Perfect service.

  Mary Cohen
6 years ago
Needed to get my car battery replaced. Not only was the staff helpful and knowledgeable, they were done with the entire process in about 10 minutes! Their store is full of all your auto needs for a great price! I will definitely come here again

  Scott LaVancher
3 years ago
I like advanced auto in Chittenango and Oneida. They seem to have every part for cars and trucks. The staff is pretty knowledgeable on many levels of autos. Friendly and ready to help in many different ways!! The prices are pretty reasonable as well!! Open early and open late and weekends hours are good as well!! 5 Stars

  Ray and Cay
2 years ago
I tried to install a wiper that I bought a couple days prior and was having quite a time getting it to clip in. I brought it into Chittenango and told Paul that I was having trouble. He said, "Let's see if we can get it in". He took it outside (in the rain) and quickly installed it for me. I was so grateful.

  Midnight Gamer
2 years ago
Since they deleted my review TWICE now, I'll keep going. There is no AC. Its getting way too hot in the store. Every time I come in to get parts its muggy and feels like it's 80 in here. Get the AC working. Quit being cheap.

  Mary C
4 years ago
EXCELLENT PARTS KNOWLEDGE AND BEST CUSTOMER SERVICE AROUND...they put on my new windshield wipers for me, in the rain, which, at bgg 5 ft tall with a much taller truck, would have been an ugly show if I had been doing it!! Guys were great to work with, never tried to just automatically sell me the most expensive of everything either. That's a big plus for me, esp when I have often experienced sales men seeing me as a chick target. Thanks guys!! My go-to auto parts store from now on!

  Ryan Drake
6 years ago
Helpful, friendly staff and easy store layout to navigate. If they don't have a part available on hand, they can usually have it there by the next day. Usually order online and pick up in store the next day with no problems or wait time.

  Walter Joncas
5 years ago
Pricing is gimmicky. Need a coupon to get a discount. At one time we got a predetermined discount. It's a clean store, helpful employees and if they don't have the parts in stock, they usually can get them from another location.

  Carol Patten
5 years ago
I always use Advanced Auto for my auto needs. It's open till 9:00pm, it's clean & the employees are VERY helpful. Had to buy a swaybar link, new rotors & pads. Prices are very reasonable.

  John Koenig
a year ago
Helpful folks right through the door. Very nice place to get parts

  Tom Swart
a year ago
The staff is helpful even when the inventory is inconsistent. I know some of that is supply chain but when their system says they have an item and there are none found in the store that is poor inventory system.

  William Joseph
3 years ago
The staff is knowledgeable and friendly. They also had everything I needed in stock. I will return to pick up supplies from them in the future.

  Sell CoolStuff
3 years ago
Waste of time at this store....waited and waited with 1 cashier while other stocked shelf ...Wanted a battery for my car and ignored ...Nobody wore masks except for me so i left and bought a battery at Napa who are always perfect to work with and have been in Chittenango for years and years ..Never will I waste any time at Advance auto again.

  church off the grey
4 years ago
Very helpful had to warranty out some gearwrench stuff they didn't have it but found it for me at another store close by great experience

  Nico
5 years ago
Awesome....tested my battery load and alternator...in the rain. Said all is good...so honest. Love u folks and WILL be back again.

  Michele Heinly
6 years ago
This is a good store was very friendly workers they have a rather large selection for being such a small town their employees are very helpful

  Gil DeKing
4 years ago
Always got what you' re looking for, and know what they're talking about. And with my speed perks and cash back when using my bank card, it's always a great deal!

  Wes Belisle
3 years ago
I ve always had good experiences here. I find the employees to be helpful and knowledgeable.

  Angela M. Mossow Process Server
a year ago
They sold me oil. So I guess a great place considering I needed oil.

  Mike Sloan
5 years ago
Super helpful staff. Very clean and they have just about all you would need for stop and go shopping.