Vesa's Automotive
4.8 (533)
1235 University Ave, Rochester, NY 14607
(585) 242-2360
vesasautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jennifer Conrow Case
a week ago
We've trusted Vesa's with our vehicles for over 25 years. Josh, Larry, and the rest of the staff are knowledgeable and friendly. We recently had to buy a used vehicle to replace a totaled one, and we felt very comfortable going forward with our purchase after Vesa's checked it out for us. Definitely recommend them.
Maureen Doohan
a month ago
As always, amazing customer service from the folks at Vesas! Attention to detail and honesty are the signs of this truly great auto shop. You know I believe in their service since this was my daughter s car they worked on. I have been going to them for years now and every time they reinforce my faith in them. Josh took the time to explain to my daughter exactly what they should do with her car so she could make an informed decision. Great job AGAIN guys.
Wendy Aquino
2 months ago
Definitely Going back for all of my future car repair needs. Dealt with the owner personally, he was patient and informative. I Provided a long list of items to be repaired on my Rogue, the company provided a loaner and had my car back the same day. I m very happy with the service provided and the people. 10 out of 10
Andrew H
3 weeks ago
Brought Vesa's an old, but overall, low mileage civic that needed work. Went through with all of it ($3200) and was told that it should keep running well without too much additional maintenance.9 months later, it needed another $1200 worth of work.I'm dissatisfied with their ability to scope the initial work. If I knew the cumulative repair bill for 1 year would have been over $4400 dollars to maintain the car correctly, I wouldn't have gone through with the initial repairs.
Ruby Close
2 days ago
Larry explained everything to me and made me feel comfortable with doing the repair.This is not something that you can always have as a single woman. But I trust VESAs and would send any of my friends there!
Bethany Padilla
3 months ago
Super welcoming and so helpful ! I came in with a certain problem, but asked to do an over all check as well as a quote for tires. Previous places quoted me on all four tires- which I did not need all four. Vesas was upfront that I only needed my two front tires and also was thorough with what was going on w my car. So happy. First time there and I will be going there from now on.
Philip Sladden
5 months ago
My family has been using Vesas for likely over 15 years now, and while I am sure we haven t always been the easiest of customers, they have always been great to us. Always looked out for our best interest when we were maybe to eager just to get the car back and go when it wasn t the most safe still. They are flexible with sudden requests, last minute appointments, and different car types.Always good work and kind to all.
BOB x
4 weeks ago
Josh & Vesa's Automotive always does such an AWESOME job taking care of my vehicle whenever maintaince is needed and they give me a rental vehicle to enjoy for a day or 2. Josh is the MAN! Thanks Josh for taking care of my Mazda today. Greatly appreciate it buddy
Brook Merritt
a week ago
Friendly, great service, they stand behind their work and made helpful suggestions. They also support veterans! Top-shelf in my book!
Zahra Lahrache
3 months ago
Incredible experience! I took my vehicle to Vesa s after having a terrible experience at another shop. A long time customer of Vesa s recommended me and I am so glad I brought my car here. They were kind, explained in detail what was wrong, and fixed the vehicle earlier than expected. I am very happy with this service and will be returning here for all my car maintenance needs. Thanks Vesa s!
Dick Madden
4 months ago
VESA s service, as always, was great! They got me in quickly and had given me a very accurate estimate. I ve been using them for my auto servicing needs for a few years now and certainly look to continue with them.
Louann Dellanoce
a month ago
I feel fortunate to have VESA Auto so close by. In addition to staff who are a pleasure to interact with and competent repair work, I appreciate the effort that is made to accomodate a customer's schedule. All of this helps minimize the stress of dealing with an unexpected car problem.
Dion Johnson
5 months ago
I ve been with VESA for 15+ years. They ve serviced my last 6-7 vehicles between my wife & I. Their Truck Service is TOP SHELF!! They are very personable & ALWAYS recommend what s best for your vehicle going forward, good or bad!! I TRUST THEM 1000%! Check them out, U won t regret it!!Services: Steering & suspension replacement, Auto engine diagnostic, Brakes, Auto emissions testing, Oil changeServices: Steering & suspension replacement, Auto engine diagnostic, Brakes, Auto emissions testing, Oil change
Diceofdace
a month ago
Had a flat tire after a long day of work and rolled in at 9PM and left it over night with no appointment, not expecting to be looked at until the work week after. They called me up at noon the next day saying it's all set, awesome!
Danielle Oakes
2 months ago
I ve taken my car to this shop for over a year now and each time I m blown away by their service, explanations, and integrity. They are a truly incredible team of humans! Huge shoutout to Josh, Larry, Julie, & all of their employees who do the manual labor in the shop!
Lisa
2 months ago
Vesa's has always provided outstanding service. As a single woman I know I can trust them to be straightforward and honest about what needs to be repaired and what my options are.
Kiera Daniels
a month ago
I called in for pricing for work on my transmission and immediately set an appointment not only were they informative about what I needed they were FAST I sent my car in at 8am by noon they were done!! Talk about fast lol Very Friendly staff awesome location and unbeatable prices I highly recommend to anyone with car troubles
J Stubbings
3 weeks ago
Awesome . It was my first time there. Everyone was great,esp. LARRY he explained everything I needed ,and got the job done.THANK YOU VESA.
Jamie Shelley
3 months ago
I ve been to other shops before and got no where. Called VESA s and Larry was amazing . Answered all my questions and helped me out in a pinch. I know it doesn t always happen that way but it worked out for me and I will definitely be doing business there again. Thanks again VESA s
Christopher Boone
4 months ago
First time here. Everyone I spoke with was friendly and helpful. Larry was great and got me set up with tires for the winter that would fit my needs.
Lily Dye
7 months ago
VESA s is by far the best shop in Rochester. Everyone is beyond friendly, informative, flexible and reasonable. They never over charge or try to sell you something you don t need or know anything about. They get right down to the point, do what needs to be done and send you on your way as quickly and efficiently as possible. I ve been coming here for close to 4 years consistently and have never even come close to having a complaint. I ve gotten everything from a simple inspection to swapping my tires to full body repairs and every time I m treated with respect and kindness. I recommend Vesa s to everyone I know.Shout out to Larry & Josh for always taking such good care of me and my vehicles. You guys take the hassle out of literally anything I have to do to my car. You guys are the best.Services: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, General repairs, Wheel alignment, Brakes, Vehicle safety inspection, Brake service & repair, Auto maintenance, Auto brake replacement, Oil change
tanesha wilson
4 months ago
I wish I would of thought about this place way before time, Vesa is so honest, and they will not jerk you around (past experience ) I will never take my car any where else from now on (when I get a new one) I will definitely recommend them to everyone and any one josh your the best and your whole crew!!
Stephanie Chapman
2 months ago
VESA s is awesome! Quick service, friendly, experienced, and honest. And affordable. Highly recommend!
Jillian Ricci
4 months ago
The team is amazing!!! Super nice, did great work on my BMW, and were super speedy with their work. Will definitely be going back for any type of service needed for my car!! Thank you!!
Kim Singer
a month ago
I can t say enough good things about this place. I ve been coming here for years. The service is fantastic. They always give you options, and explain everything.
Arnie Boldt
5 months ago
Have used Vesa's in the past and happy to reestablish our relationship after some bad experiences at local car dealerships. Courteous, Skilled, Honest, and Efficient.Service: Vehicle safety inspectionService: Vehicle safety inspection
Michele Slominski
7 months ago
Always friendly, professional, neat and don t push extra work. Not too hard to get an appointment- -at least right now .we do highly recommend Vesa s but hope everyone doesn t switch to them because we ll definitely have a harder time getting in! FYI-we ve been coming here for years with various vehicles for most anything. Today was a simple repair and oil change. Highly trusted.Services: Air & cabin filter replacement, General repairs, Oil change
Diana Tedone
5 months ago
Even after I moved out of the neighborhood I still take my car to these guys. They do excellent work and really worked with me on the making the price fit my budget. Appreciate you!Services: Tires, Tire rotationsServices: Tires, Tire rotations
Barbara Ehmann
2 months ago
I have been taking my cars to VESA s for years. They are consistently friendly and fair and honest.
Eric Schmid
7 months ago
Big thank you to Vesa's for getting me in on such short notice and sorting my vehicle in an afternoon. Really took a big stress off my shoulders. Service was good, price reasonable, and my vehicle feels great. Cheers.