Underground Paint Shop LLC

4.5 (42)

  401 Elmgrove Rd, Rochester, NY 14606
  (585) 734-1101
  Claimed

Auto body shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank Deguglielmo
a month ago
Great work, my vehicle looks brand new again. Very fair prices. Very friendly staff.

  Harlan Lipshutz
a week ago
Great service and awesome work. Price was better than every place I got a quote.

  Bonnie Masiuk
5 months ago
The Underground Paint Shop LLC is phenomenal. I would highly recommend. Mike and Mark are professional, highly skilled, and fast. My car looks amazing! So happy !

  Chad Pattison
7 years ago
Underground Paint did and amazing job on my 2003 Lexus is300! Full paint job in satin black. The price was great and they went the extra mile to make it perfect.

  Stephanie James
6 months ago
We've used this paint shop three times now. They've done a great job with repairs and very reasonably priced.

  Mike Reinhardt
2 years ago
They did a fantastic job taking care of some annoying rust on a car I really want hang on to. Very pleased. The work they were doing on other vehicles, including for some dealers, was impressive. Estimate was the price, no nonsense, and it was done when promised. Thanks.Services: Painting, Body & TrimServices: Painting, Body & Trim

  David Vasseur
4 years ago
Mark has been very helpful, as well as his crew. Worked on my CR-V as well as my brother's BMW 6 series convertible. Excellent work and fair prices. Has turned things around quickly without sacrificing quality.

  Michael Hosey
a year ago
I have been having work done here for a number of years and always been very satisfied Mark and Mike go out of there way to help you out . They did a great job on my old dodge daully.Service: Body & TrimService: Body & Trim

  Thomas Arias
4 years ago
I lightly damaged my motorcycle pannier and got the paint scratched. I called a few shops in the area to ask if they worked on motorcycle accessories. I was turned down by 2 shops but Underground took a look and helped me out.The fix and paint job is high quality. The time of delivery took about two weeks but it was much cheaper getting it repaired than buying an entire new set of panels. Price is good, the workmanship is great.

  Steve R.
6 years ago
Fast, quality work at an affordable price. I did two rear bumper covers, '99 Camry and '09 Accord, which are now the best looking part of the cars. Proprietor allowed me to drop ship from RockAuto to his place. When I picked up, the finished parts had been sitting on an outside rack and were a bit wet from weather. That's fine because it's no different than if the part was already on my car, however since I put them in my van to take home and mount, wetness getting into my van is just something to consider. Since I brought a blanket to protect the freshly painted and very large covers and this also handled the moisture.

  kathy murgillo
a year ago
Great work! Not only did they repair damage to my car, they cleaned up some small scratches. My car looked like it just came from the showroom.Service: Body & TrimService: Body & Trim

  Steffany Fuller
3 years ago
I delt with Mark over and over about getting my motorcycle painted. He had my bike at his shop for 3 weeks , left it outside over night in the rain and never even began the work. I later returned and dropped off plastics which he said would be easier work and 10 days later never even began the job.. I was prepared to spend top dollar in cash for the work and every day I was under the impression that my work was just not inportant to him or his business. Every other job there was more valuable to him then mine... Speeking to him he was very nice and friendly.. I will give him credit for that... But every other aspect of my experience really sucked.. I do not recommend this shop

  A B
3 years ago
I am so lucky that Mike was able to help me out when I was in a really rough spot this past week. He went above and beyond my expectations to help me out. Worked fast and efficiently to help me out the best he could. Would absolutely recommend and go back if need be. I more than appreciate the help that I received.

  Tim Kelley
5 years ago
I was driving a 2005 Toyota Sienna with 270k miles on it when the transmission gave out. Picked up a 2004 XLE Limited with only 54k miles on it. Only problem, the elderly lady who owned couldn t see too well. Brought here on a Monday. Mark replaced both bumpers, fixed numerous bumps and scrapes and a large dent. Basically painted the van from the windows down. Picked it up Thursday morning. The van looked AMAZING!!! I almost expected Chip Foose and Chris Jacobs from OVERHAUL IN to step out from the sidelines! Mark was true to his word, QUICK! and reasonable priced. I am bringing 2 other cars here to get touched up. Don t believe the negative reviews, Mark is the real deal.

  Bob Tomoser
7 months ago
These guys are the best. Quality work and great prices

  Vincent St. George
5 years ago
I am a contractor and being with out my truck for any time is very difficult because it stores all the tools for my jobs. I left my work truck there to be touched up and rust proofed. It was there 10 days. I came to pick it up and it wasn't even started. The answer I got was" I let you down this time " and "bad weather set me back". No call in between to tell me that he was behind or to explain anything to me.. I showed up to pick up my truck and this is what I find out. From a business owners perspective it was terrible customer service. We make another appointment to give him another chance and he pushes me off again. I will never back again or refer anyone I know to his shop.

  Joe
3 years ago
Gave Mark more time than needed to complete the work I wanted done. Mark doesn t call you to let you know how things are coming. Rarely does any one answer the phone when you call. Mark and his shop had my truck for over 9 days, and didn t complete even 50% of what I wanted done. Pathetic. I ll be doing business anywhere but here

  Jeffrey Rust
6 months ago
How much would it cost to paint a white rav4 2020 limited to green?

  Ross Fedysiv
3 years ago
If you wanna wait for a month for your parts to be done and you wanna come back to pick them up, cause they are still not done, that s the right shop for you. No apologies either. Good luck!

  Shanisse Wyman
4 years ago
My car went from being scratched up on the side to looking brand new!! I am super satisfied and they washed my car and shined my tires for me as well.

  Jeremy Douglas
5 years ago
Top notch work along with top notch service. I have had multiple vehicles and turn around is extremely quick!

  anthony bellone
5 years ago
Unless you are a dealership or it's an insurance job where he can make quick easy money don't waste your time with this liar.

  Robert Green
6 years ago
Very fast turnaround and the price was amazing! The whole crew including the owner were very professional

  Micah Thaxton
5 years ago
Underground paint has now worked on my car twice. I find them to be reasonably priced and GREAT WORK !!

  mark
3 years ago
Mark and Mike are great. Been there a couple of times before and will go back again.

  Tony Padilla
6 years ago
If you need a paint job done this is the place to go hes not a painter hes an artist very professional work excellent highly Recommended

  Dave Greer
4 years ago
Excellent service, great price, would go back.

  Chris D
6 years ago
They hit the trifecta. Fast turn around time, quality work, at a very fair price!

  Richard Sullivan
4 years ago
They do Great work. Nice and inexpensive

  Christopher Brent
3 years ago
Had my Jeep hardtop painted - excellent work!

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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