The Dent Guy Paintless Dent Repair and RestorFX Clearcoat Repair
5 (581)
305 Pinewild Dr Suite 1, Rochester, NY 14606
(585) 721-6945
thedentguy.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Hendricks
a month ago
I had a truck that had less than 150 miles on it and someone tagged me in a parking lot. The dent and scratch were in a bad spot on the rear fender. The dent and scratch were completely restored and the truck again looked like new. I would highly recommend The Dent Guy for quality of work He was also very accommodating with scheduling at a reasonable price.
Sue Rowley
a month ago
The Dent Guy(s) were terrific! I sent an email with photos and promptly received an initial estimate. Headed over to the shop later that afternoon for a more detailed estimate. Was a small circular ding and they were able to do the job while I was there, and for less than the estimate. Everyone there was friendly and professional, excellent customer service! Mazda CX5 looks perfect again! Highly recommend!
Steve Wexler
2 days ago
Dan had done some dent work on one of my cars several years ago. I had been considering a ceramic coating for sometime and when I realized Dan was right in Greece and expanded to do that as well, I was in. The RestorFX product first made a big difference on my 5 yr old Ford Edge Titanium (Color:Black). Swirls came out of the hood as well as some marks I had on the rear hatch. While it s a small thing, he took the time to remove the rear license plate holder to make sure that area was covered. This attention to detail and his passion for this type of work is what brought me to Dan. The car came out amazing and as promised washes easily and stays cleaner longer. I would definitely recommend Dan and would go back.
Garrick Loveria
3 days ago
First experience with The Dent Guy, and a few things are immediately evident. Clearly he is detail oriented but also spends the time to thoroughly explain the processes involved with your car s paint restoration. Custom service and communication was top notch as well. Very satisfied with my experience and can understand why his business appears to be thriving.
Megan L
a week ago
You see all those 5-star reviews? That's because Dan + his crew deserve them. Excellent customer service and excellent results on my severely hail-damaged SUV. Dan dealt with insurance for me and really went above and beyond to have my vehicle back in pristine shape. Don't choose any other company but The Dent Guy.
Jason Cresanti
a month ago
Awesome experience! Dan is extremely talented. The shop is easy to get to, the staff is incredibly helpful, the quality of work is top notch!
Lawrence Lathrop
a month ago
Dan does amazing work. I had to turn in my lease vehicle and was told I would get $500 in equity because of some front fender damage. and scratches. Dan fixed it up and when I returned to the dealer for turn in I was given $3000 instead. My second car went in with two minor dents. Both dents were fixed flawlessly and the car was washed and buffed as well. If you have dents this is the place to go! This is were dealers go for dent repairs so you should too!
Tim Warren
3 months ago
Great job done on a challenging bit of damage to the running board. The car fell off a floor jack and the running board was folded up. I got a quote the day I showed up at the door, an appointment within a week, the work was done in a day and looks great.It was nice not having to worry about a body shop trying to match the color and go through all the painting process. No idea of how good the price was - fortunately I haven't had much need of such services so no basis for comparison. I went to one well respected collision shop for a price but they weren't even able to do a quote for three weeks. No idea how long it would have taken them schedule the work or how long I would have been without my car.Overall, I'd say The Dent Guy is well worth a visit.
Jason Pennell
10 months ago
Dan and his crew did an amazing job repairing the fender on my Alfa Romeo after an unfortunate hit and run parking lot incident. There were a whole group of dings, dents and creases, plus the fender is heavily curved and constructed of aluminum. Dan got me in quickly and the work is phenomenal - one day in and out, and it s like it never happened. Between this and his flawless removal of a nasty rock ding on the aluminum hood of my previous Chevy SS, I ll never go anywhere else for paint less dent repair.
Brittany Dostman
11 months ago
On Saturday Morning, the wind took my door and smashed it into our backup truck putting a small, but pretty deep dent into my nice black truck. I could have cried and it was a long weekend waiting to be able to call. Dan was able to get me right in the shop the next business day not only to look at my dent but also to replace it right then and there!!! From the phone call to schedule, to the shop and workmanship itself, everything was perfect and worry free. After about 2 hours... we are as good as new and probably even a little shinier than when we arrived! I am so thankful for the professionalism and care that was given to me and my truck. If ever needed again, I will most definitely be back! 20/10 Highly Recommend!
Josh Doolittle
2 weeks ago
The Dent Guy managed to seamlessly and paintlessly repair some tricky dents on the aluminum roof pillar of my car that I initially feared were not repairable short of major body work, panel replacement, and repainting. And they did so at a very reasonable cost that saved me thousands of dollars over the replacement repairs that I figured were necessary before they said they could save my bacon by pulling the dents. To top it all off, the staff were very friendly and efficient. I highly recommend them to anyone with dents and dings that need repairing.
Matt Watson
10 months ago
My experience with Dan and his staff was excellent. I had a small dent in my side door that was difficult to get to. A few hours after dropping my car off it was finished and looking as good as new. Thank you for the great service!!!
Lindsay Penrose
2 months ago
The five star Google reviews do not lie. Dan is so easy to work with and he even repaired my dent for free. They respond quickly and get you in very fast. He got me an appointment exactly when I asked for one. The location is very convenient right off 390. I highly recommended. I will be sharing this with my friends and family. Thanks again, Dan. I will be back for any future repairs!
C.M. Lampe (Blackroadster1)
7 months ago
Revision #1. Thank you for bringing it to my attention that I may have left a review for one Dent Guy over the actual other Dent Guy that actually did the work. Your honesty is above reproach. I'm a retired fixed & rotor wing aircraft shop owner, so perfection, where applicable & available, get high praise after making and keeping heli & airplane owners crafts perfect, inside and out, as well as mechanically sound.I saw the term Dent Guy and Lakeland thinking I was on the right page. After reviewing your pictures & reading your reviews, I was sure you were the folks that had made my babies perfect again after careless or otherwise self involved others continue to bump, drop and open doors into one of my favorite rides I shared. If this makes any difference, Ihaven't, since reading your reply been able to locate the guy in the story below.Like your work of what I've seen & the clients don't lie!You may have a new client coming your way any day. You can leave my post if you like as I feel your honesty to bring this to my attention should be shared, especially for customers that have already seen it. I'll spin on by in the future and check you out and get an estimate or a price sheet & we'll take it from there. Thanks again, I like knowing there's good people still out there!Sincerely,CMLIt was 2006 & I owned the very first Pontiac Solstice in Lakeland on the road. I had two 2 mishaps. The first was an in movement roof & trunk misfire after leaving a light. It sprung my hinge on the claimshell trunk & scalloped the the trunk lid in both the front & back. I hadn't had it fixed or know where to start. Days later, I drove to Winter Haven via 17 N. and was bombarded by golf balls in Eloise before going over the overpass the W.H. proper. I called the Highway Patrol and dud a report and upon finishing, the State Trooper reached into his wallet & gave me Mr. Eldsroms business card. I contacted him in route and went straight over to his shop off Combe Road, talked to Mr. Eldstrom and made an appointment to take my car by there. What a fantastic job! It wasn't long and I went to pick up my now Flawless car and fortunately I didn't need any further service. I recently totaled that car in a single car accident on I-75 and now drive a Porsche. It's time again to see Mr. Eldstrom again and look forward to the best paintless dent & ding repair services I've personally seen and I've been around dealers who used other services that just couldn't compare to The Dent Guy.Highly Recommended!Blackroadster1 a.k.aCharles M. Lampe
Owen Chernoff
3 months ago
Dan did a fantastic job at removing the dent, and worked carefully to avoid taking things apart more than he needed to. Service was quick and there was plenty of availability to bring my car in, I don t think the whole process could have been much easier. All in all, it was pretty much a perfect experience.
Ethan Dunn
2 years ago
I opened my car door into a concrete planter. Hard. The resulting dent was very noticeable since it was right at the edge of the door. I brought it to Dan for an estimate, and he did a great job explaining what the options were for fixing it. Making the repair look as good as possible with the door closed would require leaving marks in the seam sealer on the inside edge of the door. This is something that you'd never notice, and could only be seen with the door open. That Dan pointed it out as a potential downside just shows his attention to detail and how much he cares about getting your car as close to "the dent never happened" as possible.On the day of the appointment, I arrived on time and Dan was ready to get my car right into the shop. Since he had estimated the repair would only take an hour or two, I elected to wait. The waiting room is extremely comfortable, with coffee, water, a smart TV, WiFi, and even dimmable lighting provided, but what stuck out to me the most was that the waiting room had a glass door with a clear view into the shop area, where you could watch Dan work on your vehicle. You don't get that sort of (literal) transparency at most repair shops. When Dan finished the repair he invited me into the shop to make sure it met my expectations, which if this isn't the first review you've read you already know it absolutely did. The dent is just gone. I'll also note that the shop was extremely clean and well organized.If I ever need a dent repaired again, I will be contacting Dan without hesitation because I know he'll provide the best possible repair for a very fair price.
Devan
a month ago
Great experience! The hood on my brand new Ford Bronco was damaged from falling icicles with about 9 dents. The Dent Guys gave me full confidence that they would be able to make it look like it never happened, and were able to get me in rather quickly and were true to their word. Will definitely be going back if it ever happens again.
Frazell Thomas
3 months ago
I stopped over to The Dent Guy to get a dent repaired that was caused by a driver backing into my parked car and denting it in a challenging place. Dan was extremely professional, skilled, and gave me great confidence in turning my car over to them to perform the repair.The repair was performed perfectly and I'd definitely return to them for any future dents and highly recommend them if you need a dent taken out!
Shaun McSweeney
a month ago
Very responsive and professional! Called and they were able to see my vehicle the following day. Fixed in about an hour at a fair price. Car looks new again. Thank you for the great service and conversation.
Dasia Martinez
5 years ago
I had a HUGE dent in the back of my brand new car, and Dan was able to make it look almost good as new for an amazing price. Dan and Mike are both incredibly friendly, and I loved meeting Bobby the dog, too! I highly recommend this shop to everyone. Attached are before and after pictures.
Terri Tugel
3 months ago
The Dent Guy made my tailgate look like new. He was professional, efficient and his service went above and beyond what I was expecting. I would definitely recommend him and if needed, will take my business there again
Jill Rosati
2 months ago
Dan and his staff did a great job on my car. Very thorough. He kept me up to date on all the work. It was a great experience and I would recommend Dan to any of my friends or family.Thanks again,Jill Rosati
reed schmitt
a month ago
Awesome work as always. I've been to Dan multiple times, and every time the work is exceptional. You will never know a dent was there. Highly recommend if you need PDR.
Peter Chen
6 years ago
Recently My 2018 m4 went through a bad time with dent caused by someone slammed their door into it and also a small deer caused the front fender to bent a little bit, although they are not that easy to see, I just don't want to have any dent at all on my car, first went to BMW and there is no good. So I went to find Dan without any appointment, he is a guy so nice that give me his honest suggestion and fixed my car made it just like new with reasonable cost, I appreciate him working even during weekends to get my baby fixed asap. Really recommend "the Dent Guy" to people who love their car, Dan can do a better job than the service department of your own car brands
Hsin-Yu Chen
4 months ago
My car got scratched, so I contacted Dan and sent him some pics to see how he thinks. He was super kind during the entire discussion. He guided me through all the details of how to do a touch-up by myself. I will definitely recommend The Dent Guy to my friends!! :)
Ralph Messura
a week ago
The Dent guy did a great job removing a dent in a difficult area of the wheel well. I would use them again in a second. Highly recommended.
David Carlson
a year ago
It's like it never happened. My 2018 Silverado suffered a self inflicted wound (dent) when our 2nd car accidently rolled backward into the left front fender. Ouch. The dent was softball sized along with (2) scratches. Dan assessed the damage on the spot. No appointment needed. Dan explained the repair process and then provided a fair price estimate. I agreed to the price and set an appointment. The repair was done on time for the price quoted. I really liked the electronic technology used to keep me informed. (text messages). The customer service is Ritz-Carlton level. 1st class all the way. The shop is spotlessly clean. The attached photos do not show the detail. It's like it never happened. Highly Recommend The Dent Guy.
George Kuzmanovski
6 months ago
The Dent Guy is a magician! Had a deep dent on my rear quarter panel....its now gone. Professional, fast, clean waiting area...highly recommend.
Amy Hsi
6 months ago
They did a beautiful job while I waited and the facilities were very nice. They charged me 1/10 of what the dealership quoted!
Chris Han
a year ago
They are simply amazing. A small accident happened at a parking lot and got some scuffs on the front bumper. The damage wasn't too bad but I wanted to bring it to professionals as I got my car just a month ago. They were incredibly friendly and super fast in communications and took care of not only the scuffs but the existing paint chip on the bumper without any charge and my car looks brand new again. I didn't have to wait or pay for anything and they just let me go. I just restored my faith in humanity. Hopefully nothing happens on my car but if something happens I will definitely revisit here. Highly highly recommended!