Temstad Automotive Services Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Molly Meath
a month ago
Justine was fantastic - she explained everything to me. I was able to get my car serviced right away and they fixed the problem quickly. I will definitely be back. I highly recommend Temstad Auto!

  Emily Nicholson
a month ago
I literally refuse to go anywhere else they are always without fail extremely helpful, reasonable, honest, and reliable which is so hard to come by. The receptionist/manager? Is an angel and all the mechanics are great!! Will not go anywhere else!!

  Kaz Pidkova
2 months ago
Honest and professional service. Always helping with all of our vehicles in a timely manner. Would 100% recommend to all my friends and family.

  Roscoe Smith
5 months ago
This Crew was totally awesome had a flat tire brought it in first thing in the morning had to be gone by 11:00 and these guys had it done with no problem back on the road by 11:30 to do my deliveries from the crew at Nino's gourmet Mexican we thank you all great job

  Carson James Argenna
2 months ago
Extremely friendly, accomodating, and most important great work. Justine runs a fantastic business.

  David Klein
10 months ago
I had an issue with my ac, which I knew would be very difficult to diagnose. They had my car for a day and spent a long time looking at it. Unfortunately, they were unable to fix it. They were upfront and honest from the beginning and I very much appreciate their attempt. Very minimal cost. I would definitely recommend them. Thank you Justine

  N. S.
a year ago
Had components replaced on my vehicle, they were installed wrong, which resulted in a tow 5 minutes after they worked on my vehicle. Went back to the shop to have them reinstall new components, after all was said and done, vehicle hasn t been driving right and ended up taking it to a different shop. All repairs were blamed on me not the mechanic because I brought in the initial parts in the first place, which was installed wrong. Was overcharged and shop underdelivered. Would not recommend this shop to anyone. Take your money and business elsewhere like I did.

  Zack Goldman
6 months ago
Very friendly & accommodating without an appointment. Fast and very very fair.Thanks for helping me when I was in a bind!

  Joshua Ames
8 months ago
The service was good, the customer service was great. They have someone readily available to answer the phone. They are pet friendly. The work seems really good too. My window works again.

  Tyler Hess
9 months ago
Extremely friendly and knowledgeable! Justine was courteous and helped us with our problem immediately, cannot recommend enough!

  William Dalton
2 months ago
Super friendlyVery accommodatingGood price.

  V Solo
4 months ago
I love this auto shop! One of the best.

  James Covey
5 years ago
Missed diagnosed an AC problem. Replaced the compressor and did a complete AC service for $850 which only fixed the problem for one day! Returned five times in two weeks with the same AC problem as original problem. They finally found and diagnosed the problem was the electrical plug connector on the AC clutch. They replaced the connector with a used one and did a hack job of splicing the wires and covering with electrical tape. The owner would not admit they misdiagnosed the problem or offer a credit for the outrageous poor service. I should have gone to the Nissan dealer. Instead I paid $850 dollars more than I had to for a $5 dollar part. When I saw the hacked repair job I had to solder the the wires and seal with heat seal shrink tubing myself to prevent future corrosion. I would not recommend this shop or ever do business with them again even if I was broken down in front of their shop. Stay far away from this place......

  Sara Henwood
4 years ago
Bought a decent well priced first car from the owner i believe his name was Don, I patiently waited about a month and a half for them to fix up the car and make everything look great! the first two weeks i had the car i noticed something was up so i went in and thankfully they fixed everything ( windshield defrosters and the passenger door) for free ( although why would they sell me the car knowing their were issues?) Now fast forward 3/4 more months and the car has totally broke down and i have to get a brand new transmission... W T F.. im a college student so i dont exactly have that kind of money to throw around but i do depend on my car for transportation to get to school,work and home.. needless to say i will not be returning their to get my car fixed or recommend anyone else purchase from here.

  Maggie Moriconi
6 years ago
I have been taking my car to Temstad for many years now. They've kept my ancient car running without breaking the bank! Good price on changing out snow for regular tires. Bonus points for the very well trained and beautiful standard poodle who often hangs out behind the counter.

  Robin Lindley
6 years ago
I liked the convenience of this local shop the first few times I utilized their services. I was even willing to pay a bit more because I didn t have to go far, and the staff was friendly and accommodating with my schedule. My opinion has changed after I needed my ebrake fixed to pass inspection. I brought it to them twice because I could hear grinding sounds from the ebrake. Twice they charged me the hourly rate for labor - but they didn t fix anything. That s $180 dollars that I had to pay and I walked out of the shop with no repairs done to my car. I found a mechanic in East Rochester that was cheaper with labor and took the time needed to properly fix my vehicle so it would pass inspection. It s worth the drive and inconvenience to get a mechanic that puts your needs ahead of making a buck. My opinion? Look elsewhere.

  Christopher Homan
4 years ago
I've been going there for about eight years. I used to go to Schraders, who are also very good. But when I bought a Prius 12 years ago, I started going to the dealer for service, because I was concerned that local garages couldn't handle the new technology. Several horror stories later, I tried Tempstad, mainly out of convenience. They have been great. They are quick, honest, professional, economical, and my car has suffered no major problems.

  Lynnette Pullen
a year ago
This place is amazing. Always accommodating. Will call u to let u know what's going on. You won't find a more sincere and truthful autoshop

  Heidy Valdez
a year ago
Awesome place! They have great customer service, and very reliable and professional work. They are worth the investment.

  sara henwood
4 years ago
Let me re adjust my most recent review, screw this place. Had to buy a whole new transmission, breaks, fuel lines, doors and seal multiple leaks. Basically re building the entire car from the inside out, I recently realized that when i went back after a week or two of having my car and asked them to fix it i mentioned how my gas was basically being guzzled( filled my tank and two days later it would be empty and its not like i was driving that much, only to work at home and my job is only 10 mins away) which mind you they said nothing was wrong with it BUT it is A SIGN YOUR TRANSMISSION IS FAILING , which they failed to address at all. Tem sted is just generally dishonest with their customer. I WOULD HIGHLY ADVISE TO NEVER GO HERE. They basically screwed me out of 4,000$ with a car that lasted less than a year.

  julie perriello-ladd
5 years ago
My daughter bought a car from this scammer. He said he d give me a deal and knowing I was Struggling he offered to let me make payments for a car. He had me pay way to much for the car that has had nothing but problems. And now something else just went wrong w the car and he said oh yea I can Fix it for a charge. Yea no thank you he is a rip off. I wouldn t recommend him to anyone!! Then told him I coukdnt Afford this car the gas. He told me he would trade me outright for a smaller car. But of course now that he has his money he s not honoring what he said. His word means NOTHING. AND I WILL BE LETTING THE BETTER BUSINESS BUREAU KNOW ABOUT HIS SHADY DEALINGS.

  Dana Harris
10 years ago
Brought my car here for a window repair on the recommendation of a friend. They 'fixed' it, but there was a terrible, and obvious, whistle once you got above 40mph. Took it back, they "looked at it" and found nothing. I had to take a guy for a drive so he could hear it. They "fixed" it again. The whistle changed pitch, but was obviously still there. This went on a few more times. I talked with the owner and he tried to convince me that's just how it was supposed to be. I disagreed, and they took it back, and basically just put foam and all kinds of crap in until the whistle went away. A squeek has remained ever since. This extremely poor service, on top of issues with the car not being ready several days after I was told it would be, prompt my poor review. Try another shop.

  Matt Woodring
4 years ago
Don and the guys are the best. Ill stay using Temstad. They are always quick and efficient, they call me if there are complications! A plus, five stars 100% top marks

  Erin Mccarthy
3 years ago
They always get any repair work done quickly, never had any continued problems after bringing a vehicle here, adorable shop pups. 10/10 would

  Madeline Krautsak
3 years ago
I got my car inspected and an oil change - fast, honest service (plus their dogs will stand up to the counter to get pet!)

  Mitchell Hoyson
3 years ago
Great service! Got me in for an inspection lickety split. I'll be back for future work I'm sure. Nice guy working the front desk.

  Jim Saporito
3 years ago
This place is the best!. Never had a problem and they always took care of the problem. They were always kind a courteous. Jim

  Mark Cody
2 years ago
I have brought my car and work van to Temsted a few times and every time I had a great experience

  John Falcon
2 years ago
Great place to bring your vehicle. They will get the job done fast.

  Robert Lansing
a year ago
Good place to have service donegreat mechanics they have helped me out. More than once good place