Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carmen Figueroa
5 months ago
I'm not sure what's going on here ,new mechanics, owner is not around much and the person in- charge is a fast talker and it makes me feel uncomfortable. I been going there for a few years and always been satisfied with the service & price ,but with a recent visit I felt like they were trying to pull a fast one on me. As women I don't like that feeling Time to move on...
Taylor VanCheri
5 months ago
I recently had car work done and Justin explained everything that needed to be done and made sure to prioritize everything so I could get it done over the next few months. Gave me recommendations and took his time explaining and answering my questions. Will definitely be back for my future car work.
Ryan Leach
6 months ago
Great area, drive by here all the time they're always working, never slacking. Brought a couple side jobs here and they knocked them out quick and cheap. (greasing a control arm,installing seals onto parts, etc.) Mechanics here are honest and respectful definitely recommend bringing your work here.
Pete
10 months ago
Was having a bad weekend to say the least when my brakes crapped the bed. Not sure why but I brought my vehicle to Mavis tire and they tried to scam me for extra unnecessary work for much more money. I brought my car to Stone road Auto and they were amazing. They fit me in the same day and did great work. Very reputable and honest. The Mechanic there even gave me a ride to where I was heading. Amazing people and great work. Will definitely be my goto garage for any repairs going forward. Thank you.Service: Brakes
Storm Moyer
7 months ago
This place is terrible. First I made an appointment and they said it would only take a 2-3 hours. They over booked them selves so much that I had to wait almost 6 hours. That isn t the worst of it. I was getting quite a few things done so I let the waiting slide. Finally paid and was all set to go until I got home and realized the guy forgot to punch a hole in my inspection and he had forgotten to re set something in my car. Fast forward a couple days after my appointment my car was so loud all over again and they said it must ve re rusted in 3 days? Now here we are a couple months later and the same problem I had turning on my car and it making a huge noise is back and the hood piece under my car is hanging 2 inches from the ground, the same piece they had screwed up! I hope this place realizes they are showing terrible customer service and change.
ben clayson
4 months ago
Blasts loud music all night with no courtesy for anyone else around them you can smell the crack they smoke all day and the constant burnouts in to traffic almost causing accidents the list goes on they need to be shut down
Chris Powers
a year ago
Mike paeth was super professional and honest with my purchase of my new truck had a amazing warranty and met the monthly payment I needed to make my budget work. I would recommend Mike and stone rd auto to anyone
Christina DeLeon
3 years ago
I've been coming here for almost 6 years. Call ahead, get your questions answered, or looked into. Owner is friendly, and service is done in a timely manner. Had a complete clutch replacement done on my previous car, and they did a fantastic job. I know with having kids, I can trust their service for my current vehicle as well!
Brad LaBarbera
2 years ago
I've been going there for a few years now, and they've been very good with keeping my car going.if I didn't have my car I'd be screwed. they tend to be a very busy garage which is a good thing.
Frances Conde
6 years ago
Horrible place to take your vehicle. It's a rip off. My husband took his vehicle there for the first time because a friend recommended it and we have had nothing but problems. The problem was never fixed the first time, we brought it back and they kept the car for over a month claiming they were waiting for a part. To top it all off, they charged us again for the screw up they did and we drove it one day, it left us on the side of the road. Same issue again! They will take your money and never fix the problem. Please do your research before taking your vehicle to backyard mechanics. It's worth spending the money to have your car done right by professionals.
123 L
5 years ago
Had to go there for some warranty work, a couple of lights needed replacing, old broken wiper blades, brakes were hanging up and faulty door sensors. Because of the door sensors, the guy wanted me to leave it for a few days, luckily i had those two days off. Yeah well they took wayy longer to do the work, and i had to call a few times. When they said that they were finally done, I get there like an hour later and the only thing done is the brakes. So I ask why the other things weren't done and the guy just says "oh yeah" and then proceeds to take another 45 minutes replacing the wipers and lights. After that, trying to find what's wrong with the door sensors, says that nothing is wrong even though I was showing him exactly what was wrong. He just shrugged and said sorry. Yeah maybe if they took those few days I left it there for the purpose of finding the electrical problems, they'd have found it. Decided it wasn't worth the hassle of trying to deal with the guy, and getting the run-around, went home and took care of it myself. Car need work? Find a different shop.
Charly Schwaiger
4 years ago
The owner is one of the BEST!! Super kind! The guys that work there are also very upfront and professional!! Always satisfied when work is done. I definitely would recommend taking business to that garage...cant beat it
Gale Alhart
3 years ago
I was having noises and pulsating on the front of my SUV. I left it with them overnight and they told me they checked over everything underneath. They found nothing wrong, said they checked the rotors, lubed the calipers,ect. Found nothing. Still had same issue so took to dealer and they hooked up to computer. Found both calipers shot, they had froze up, which in turn warped the rotors and found inner tie rod bad. So much for them not finding anything wrong with it!!!!!!!!!!!!!! I hope to find a good mechanic I can trust.Service: Brakes
Al G
a year ago
Honest and trustworthy in a business full of crooks. The owner takes care of his customers. This shop is a real asset to the Dewey/Stone neighborhood.
Kemo Kemo
2 years ago
Very nice service and the guys are soo friendly toooo honest for being a mechanic shop anytime I have a problem I'm definitely coming here as long as I'm in Rochester
Julie Wasson
3 years ago
I had to call every other day to get updates on my vehicle. When I went to pick it up at 9am (opening time) no one was there until 935am. The first person there didn t know about my car. The next guy said it was somewhere else and they would have to go get it. When they brought it back the inspection hadn t even been done!
Matthew Martin
4 years ago
Great guys always willing to help you figure out what is wrong with your vehicle even if they don't make a profit! In a day and age when getting ripped off is the norm this place is a blast from the past!
Bat Girl
3 years ago
I absolutely love this place they will walk you through everything that needs to get done my car has been sitting for over 6 months and he walked me through everything and showed me how it works and why things needed to get fixed they are honest and really look out for you and fair prices I really recommend this place 5 stars in my book.
Chris Phelps
a year ago
Called the day before to schedule. The team was on time and the inspection was performed at the first service window.
VIof87
2 years ago
Pretty good spot.. will not try and beat you like ya stereotypical mechanic... although I did have a transmission issue out of their expertise, I still return for anything else.
jeffrey ford
2 years ago
Been going there for years they fix what's wrong very reasonable and friendly never had a problem great shop
John Randell
a year ago
Highly recommend, owner is honest and fair and one the best mechanics in RochesterServices: Tire rotations, Vehicle Inspection, Brakes, Auto maintenance, Oil changeServices: Tire rotations, Vehicle Inspection, Brakes, Auto maintenance, Oil change
Jesse Etherton
2 years ago
Kept me waiting 20 minutes outside then told me that my appointment had been cancelled and come back in 3 hours so they could maybe fit me in.
laura LoTempio
3 years ago
Great service and they do your car really fast get it back early
wendy Holmes
2 years ago
They always do their best to fix my car ASAP, and the pricing is fair.Services: Engine repair, Auto detailing, Wheel alignment, Brakes, Auto interior vacuumingServices: Engine repair, Auto detailing, Wheel alignment, Brakes, Auto interior vacuuming
lisa layla
a year ago
Okahn is the truth his employees also love it there Lexus
Bill Johnson
2 years ago
This place is the best we've time I go there. Very honest and fair.
Steven Crandall
2 years ago
Best Reasonablr garage in Greece N.Y.Customer Relations 100Service 100Satisfaction 100
jonathan martinez
3 years ago
Awesome staff really know their stuff good group of guys to work with
Justin Barrett
4 years ago
One of the best repair shops in Rochester. Honest and fair owner!