Smitty's Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ernie Dankert
2 months ago
They were able to help me out with some oddball services multiple times. Completely trust their work.

  Shayan Esmati
9 months ago
Got a flat tire and urgently needed it fixed and went to five shops and each and everyone of them told me to wait several hours. Not only Matthew did it fast but he did a great job. Five stars for you.

  Megan Anderson
2 years ago
I've come here multiple times for repairs during my time in Rochester, and they are the only auto mechanic I've been to that hasn't tried to rip me off. Service takes a little longer than they say but I will take it for a place that is honest, reliable and affordable. I definitely recommend them for anyone moving to the area!Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection

  Brenda Richey
a year ago
This amazing auto shop takes care of so many vehicles from old time antiques to the most current of vehicles. Their workmanship is phenomenal! Take your care there for every repair. They are the real deal! They are experts in all kinds of car repairs.

  Jonathan Bock
13 years ago
They aren't rude and inconsiderate - according to the reviewer above.. they are BEING reasonable. If they say no then it means no, but if they nod their head "yes" then you're in luck! I have a very high respect for their line of work. Firestone on the other hand totally ruined it.. screw them. Smitty did a lot better job than Firestone who hired drug junkies off the street to fix peoples' car.Secondly, they get the job done for a REASONABLE PRICE! I had a transmission blown out last year and they replaced it within days. And 12 months warranty, fantastic!!!!Now I have to get my gas tank replaced because he warned me last year and I didn't heed his advice, now he's slapping on my wrist and won't past inspection to get it replaced. Granted, that man got a point and I see why.Now, attitude does matter but I often disagree. Firestone was very nice to me but all they care about is profit and I can see them eyeballing me for money, and KEEPS asking me to apply for Firestone credit card. Smitty Automotive doesn't do that, they give you an estimate, a reasonable estimate. And a good job on the repairs.

  Monica Buttitta
4 years ago
Our son recently had car trouble and being a student and originally from NJ, he did not have a mechanic in the area. We feel very lucky that he found Smitty"s Automotive Services. Even though they were very busy, Kerry resolved his issue. Very honest and reliable. Good people. If you are in need of Auto Repair, take your car to Smitty's.

  Chris Hughes
7 years ago
If your looking for that 'Trusted Mechanic', Smitty's is the place! Just knowing that they really do look out for you is such a relief. From complete transmission rebuilds to general repairs for multiple model cars, Smitty's has been there for us for years. Recently I made the mistake of getting a truck transmission rebuilt at Dealership to save a few $ because of partial warranty coverage. Big mistake... it took two weeks to get my truck back and then it blew out again 17 months later. That's 5 months past their warranty period so I was out of luck! 17k miles on a transmission repair! In the end, the guys at Smitty's assessed the failure, rebuilt my transmission correctly, and then went to bat for me with the Dealership. In the end all is right with the world.I highly recommend them!

  Anita Twitchell
3 months ago
Friendly knowledgeable and HONEST. Can't go wrong.

  Wendy Pfister
2 years ago
I needed one license plate taken off and they told me they d have to take a panel off my car, it wouldn t be easy or cheap, I needed to make an appointment for next week. The next place I called did it for free same day in less than 10 minutes. Don t like when people try to rip me off.

  Alia Brown
7 years ago
I have trusted Smitty's Automotive to take care of my car for 15 years. I've always been given honest information on what my cars needs are. They accommodate my schedule and are easy to work with . I know I can count on a fair price too! I have tried other "Dealerships" and find myself questioning all the extra costs they build in. Its like paying someone to change the air in my tires. I recently was told I needed new calipers and brake pads at the Dealer, but opted for a second opinion, I'm so glad I did. They determined my calipers were fine. So I was spared a $1000 bill at the dealer and paid a fraction of that at Smittys.I appreciate the relationship I have with Smittys and will be continuing to take my car there for service as long as I am driving.

  Ashley A
7 years ago
Smittys saved me!! Very helpful and friendly! My transmission went on my vehicle and me being a female, I did not know a fair price range for that type of work. I didn't want to get ripped off so I called many different shops in the area who quoted me at $3000 or better!! Smittys ended up doing the work for almost half the cost at $1600 , did an awesome job and had my vehicle back and running in no time!!! Thank you smittys for being so helpful and not ripping me off!!! I will never go anywhere else!!

  Jason Ochs
9 years ago
Took truck there for 100k maintenance. Very pleased with service. Most shops define transmission service by flushing out all the fluid and backflushing contaminates out of filter. I only found two shops that go as far as dropping pan and replacing filter. Smittys was one. They were also half the cost of the other shop. Notified me brakes were getting low but didn't try and upsell me a repair I didn't need at the time. They performed a free look over as I'm taking the truck on long trip.Cons: I didn't get a call when vehicle was completed, but that doesn't bother me. I wasn't swayed by the negative review because transmissions are very complex. They likely found more wrong with it once the had it apart or tested it. That happens.

  Mike Lewis
2 years ago
Had a trailer tire blowout on the way to vacation, they found and installed 4 new tires and a wheel bearing, fast work, they were found by accident and were fantastic! Very reasonably priced also!

  Troy Collinsworth
5 years ago
Smitty's does most of my maintenance and repairs. It's a bit of a drive, but he only does the work that's required and the prices are fair. The bottom line is I trust them.

  Ray Miller
5 years ago
Great customer service. Recommend to any one needing auto repairs. Team goes above and beyond.

  Gilbert Hale
4 years ago
A wonderful repair and service facility. I enjoy coming out to see Kerry and his staff. Good folks, effective repair and service work received, consistently.

  Mike J Womack
3 years ago
Had a real bad emergency and needed to get back on the road quick. Matt took care of me quickly and got me right back on the road. Thank you.Service: TiresService: Tires

  Michael Mccollum
3 years ago
Smitty's does a great job taking care of my vehicles, and has for years.

  V.lennox957 Cricket957
2 years ago
Great mechanics. Very helpful and price is right!

  Tiffany Harrris
3 years ago
I have been a customer for many years and I won't take my car anywhere else, because they are the best!

  Ryan
6 years ago
Great shop!!!! Honest staff, fair prices and quality service. A+

  huna puna
7 years ago
Do not, I repeat! DO NOT GO HERE! They love money more than the customer! Complete scam!

  Nino Pilato
2 years ago
Quick and reliable- great customer serviceService: General repairs & maintenanceService: General repairs & maintenance

  Sean mcdaniel
4 years ago
Great service, great food, clean restroom, friendly staff

  Michael Hedding
10 months ago
They are experts in thier field.

  Elizabeth Griffin
4 years ago
Awesome service, great knowledgeable staff!

  Liz Ruder
6 years ago
Smitty's is the best. Honest, reliable, fast.

  MYS Autos
9 months ago
Great service

  Ray Merrow
2 years ago
Great service as always !Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Luc DeCarr
6 years ago
Helpful and fairly priced