Scotty’s Automotive, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sniderguitars
2 weeks ago
Just had a great experience here getting a tire changed. I was in a pinch and they were happy to fit me in and get it done super fast. I have lots of friends and neighbors that love these guys too.

  Gerald Feenaughty
5 months ago
Always a five star experience at Scotty's Automotive. It is a treasure to find honest and extremely knowledgeable owners. The entire staff ensures every customer is treated honestly and fairly. That is why I consistently see repeat long time customers at the location.

  Ashley Brown
2 months ago
I needed my car inspected and I had a check engine light on. 5 days no call about anything in regards to what may be wrong with it. They will not be getting my business.

  John Kaeding
8 months ago
Best automotive repair shop in Rochester area. Polly and his crew are not only great mechanics they are great people.One of the only places I will take my car.Polly is amazing.I trust him implicitly.

  Mike Johnson
11 months ago
My wife and I go to Scottys for all repairs and are never disappointed. They do a fantastic job and their service-oriented attitudes are always on-point. What we value most is their honesty, which is sometimes hard to find in this line of work. You can trust that you will not be swindled.Services: General repairs & maintenance, Brakes, Brake service & repair, Oil changeServices: General repairs & maintenance, Brakes, Brake service & repair, Oil change

  Wendy Nelson
11 months ago
They did a fantastic job changing my snow tires over to regular tires. No problems and all of the tire pressure was right the first time, and has remained so. Very helpful staff and the turnaround time was great.

  Alex B.
2 months ago
Trustworthy and knowledgeable. This is the only place I will be taking my vehicles in Rochester.

  Babatunde
a year ago
Scotty's Automotive has been a staple of security and reliability since I moved to Rochester in 1998. I have had nothing but assurance, honesty, compassion and consistent excellence as a customer. Paulie and His staff are honest hard working people always willing to guide and support your full Automotive repair needs. I have been quoted hundreds of dollars over on jobs by car dealers. I have been lied to and outright dissatisfied with other garages in the area. Scotty's has 5 star service and 5 star staff.I highly recommend you give them a try and if you are not satisfied. Ask for Paul (the owner); He's as reasonable and honest as they come.

  Christina Rivet
a year ago
Great hours. Prompt service. We dropped our car off for a noise and within 48 hours they had replaced the brakes, rear wheel bearing l, and drained some stuff.. Felt the prices were high but not unreasonable.

  Alyssa Henry
a year ago
The absolute best! I have been going to scottys for years because the quality and care they provide is above and beyond. I will recommend them to anyone. Fair prices, clear communication, and kindness is what to expect when you bring your car in.Service: General repairs & maintenanceService: General repairs & maintenance

  Elena Gruzdeva
8 months ago
They very kindly helped me to remove my old license plate (it was stuck). Even though there was only one mechanic working there on Saturday morning, he took a few minutes out of his busy day to help me.

  Alex Kersnick
4 years ago
Excellent service. They left me so satisfied with something as simple as an inspection that I went back and got my oil changed there the next day. I was able to call ahead for both and they were as swift as could be. Definitely going back for future service, and recommending to everyone who is looking for vehicle maintenance. Joe even knew the names of the people coming in for service to their vehicles just by seeing them, which shows that I am not the only one impressed with the quality of service, as others keep returning as well.

  Alissa W
3 years ago
I love this mechanic shop! They do good work. They are respectful, honest, patient, and kind. The staff is all so friendly and knowledgeable. I grew up fixing cars with my dad and know the basics. As a woman, I really appreciate that they talk to me with respect about my car. Every time extra work has been needed, they have been very upfront with the costs and required parts.LOVE THIS MECHANIC SHOP!

  Samantha Fragassi
5 years ago
I recently moved to the area, and so needed a new mechanic. The guys here are great and super friendly. I had a problem with my car recently and did not realize the extended warranty did not allow repairs by mechanics outside of the dealership. The mechanic, thankfully, checked my paperwork for me before any work was done. saved me hundreds of dollars and time! Reasonable pricing overall and great clarity in the work that's done.

  Tanya Nikolic
a year ago
As long as I live in Rochester this is my go to mechanic. Excellent staff and experience every time. Big shout out to Paul for always taking care of my vehicle and being such a nice guy. Can t thank them enough!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Jerry Scoppa
3 years ago
You have to love a great auto mechanic shop! Prices are spot on. Work is super high quality. They are very flexible with getting you in during an emergency situation. Thanks to Paulie and all the guys who keep our cars running great!

  Loren Studivant
a year ago
drove an hour from Honeoye because my mechanic isn t open on the weekends and since i work a 9-5 i rely on later hours. i m having an insistent problem with my engine light and my car overheating, so battled that the whole way when i pulled up at 4:45pm they were closed. apparently they closed at 3pm instead of 7 like their listed hours. the guy was super disinterested in helping or talking either. i get he wants to likely get home to his family, but now i may not make it home without triple A. Happy Holidays!!

  Jennifer McDermott
3 years ago
This shop was a blessing for me to find. I had just moved to the area a while ago and had to find a new shop for my car. The guys here are so friendly, honest, and easy to talk to as far as telling them exactly what you need, and them explaining to you what is going on with your car. They don't try to up sell you. Once they start knowing your car and your driving habbits/history, they pretty much can tell you what you are going to need (and even not need) for future maintenance. Even when they found out I was getting a new (used) car (my 14 y.o car finally kicked the bucket), they offered right away to have me bring in the car to have them look at it before I officially purchased it to make sure I was getting a good car. This is definitely your great neighborhood car shops to go to!

  McKenna K
2 years ago
Genuinely excellent folks who do a great job. They kept me updated about my repair and very obviously made an effort with my clunker of a car(which I can now actually drive, thanks to them).They very quickly earned a regular :)Services: Brakes, Brake service & repair

  Melissa Bond
3 years ago
The mechanic I've gone to for years recently retired so I took my car to Scotty's for some repairs. The staff really went above and beyond! They were able to get my car in on short notice after describing what seemed to be off about it and lucky they did-- my brake pads were pretty well worn down. They showed me a new brake pad vs the (alarmingly) puny remains of my own... it was pretty bad honestly and the fact that they were able to get my car in on short notice was great. I will definately go back.Service: Brake service & repair

  Scott
7 years ago
I can't recommend Scottys Automotive highly enough. They've been my cars' repair and preventive maintenance provider about six years now, and no matter the type and make of vehicle, they've always been able to get the job done in a timely, courteous, professional and cost-effective manner.Kevin Moore and his well-trained and responsive team are equipped with proper training, repair solutions and great customer service etiquette. You can't go wrong here. Thanks, guys, for the top-notch service!

  Janet McKenna
6 years ago
I found Scotty's by accident three years ago and have never regretted it.The mechanics are competent, honest, and best of all, they're gentlemen.Joe, Mike and Brian have taken the time to talk to this woman car owner so she can understand any automotive issues. Ladies, you know what I mean! My car goes here for inspections, oil changes, and other issues. My husband has also become a happy customer. We recommend Scotty's to anyone looking for a garage in Rochester.

  Roger Morrison
8 years ago
We have used Scotty's to service our cars during the past 10+ years. They consistently provide thorough analysis, prompt response, quality workmanship and are flexible to meet customer needs. These are great guys to work with....this team is the best!

  Dan Stenziano
a year ago
Scotty's is the best! They have helped me out twice now on short notice and gone above and beyond both times. Knowledgeable, honest, very friendly. I will only bring my car here from now on.

  Jeff McGivern
5 years ago
Paul and his team are friendly, courteous, and helpful. My family has been going there for years for everything from oil changes to major repairs, including extended warrantee work. A mechanic/garage you can trust.

  Chris Page
5 years ago
Update: Scotty's reached out to us after the review and made things right. Very impressed with how they handled this review and will definitely work with them again in the future. Thank you Paul!Wife brought car in for inspection-was told it was going to be $20 to have wiper blades added, but they charged $40. Attendant admitted they forgot to say it would be $20/blade. Would have liked to see them honor the original quote.

  Colin Whelehan
9 months ago
Went to get my alternator installed did a good job on that but beside that they forgot to clamp my coolant hose down and was spewing out of the hose and had to pay $150, I have tried reaching out multiple times and they told me multiple times the boss was in and would tell him to give me a call and never did multiple times very unprofessional not happy with the customer service.

  Ryan Dwyer
4 years ago
Wow, This place is exactly what I am looking for in a service facility. Accommodate you, fair prices, honest, accessable and most of all patient. They gave me a free fluid check, a quick oil change at a great price (synthetic oil too!) and for me in on a tight schedule! What more could you ask for! Oh yeah, and there are tons of things to do next door if you have to wait!

  Tom D.
10 years ago
These guys will give you what you pay for. If you want a quick fix, you'll pay for a quick fix. If you want the job done right, they're capable and will give you what you ask for, and at a reasonable price.I've always had good work done here, and they get do all of the work on both vehicles in my household.Trustworthy, reliable, and reasonable.

  Rachael Miller
7 years ago
Very friendly, honest and are pretty quick getting things fixed, even if it's a last minute break down -got towed there sorta thing.I have Never been ripped off by Scotty's and would recommend them to any of my family or friends.