Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Stone
a month ago
My wife and I bought a winter car 2001 Deville that had blown head gaskets I was recommended by a friend to take my car to Scott over at Roc City Auto Service. after speaking with Scott, we left the car he had it fixed very fast and we re completely thrilled thank you so much and I would recommend this master mechanic to anyone he s greatFast forward a few months .We had an oil leak took the over to Scott he diagnosed what the problem was called me with an hour of getting the car told me what was the problem and had it fixed within a few hours and I actually had them do more work to it and we re picking it up tomorrow morning really truly amazing mechanic..
Charles Hathaway
2 weeks ago
I don t usually leave reviews, but Scott and his team deserve this one. Words can t even explain how absolutely grateful I am of them. Immediately walking through the door the first time was welcoming. Great customer service and asked what the problem was with my Caddy DTS 06. After running the diagnostics (had a lot of emission codes), Scott basically gave a honest rundown of what needs to get done. The team worked on it and took care of my emission problems just in time for NYS inspection. These guys are TOP TIER and are in my opinion the best in the city. Can say they are my new mechanics moving forward :) They give you peace of mind and they definitely made me stress-free with their mechanical work.If you need work done (especially if it s a Cadillac), Scott and his team won t steer you wrong.
Wei Wei Guo
3 months ago
I had gone in to have what I thought was a bad ball joint on my vehicle, however I found out much more was in need of dire attention. The honesty and amazing service I received from Scott was irreplaceable. He took the time to show me everything and explain what things were and why they needed to be replaced. He was able to put them into terms that I could understand. He may very well have saved my life and others, I am so thankful that mechanics like this still exist. Tysm Scott and Roc City Auto!
Ashleigh Palmer
11 months ago
I love this mechanic shop! Scott, the owner is amazing! Wouldn't trade him in for no other. He does good work and gets straight to the point. He's respectful, honest, patient, and and informative. This shop was a blessing for me to find. I'm so grateful Services: Vehicle Inspection, Auto maintenanceServices: Vehicle Inspection, Auto maintenance
Julie Perna
a year ago
I called Roc City Auto Service lastevening June 6, 2022. Scott had me drop off my car this morning at 8:30. He diagnosed my car within the hour after I dropped it off and he was able to repair my Cadillac immediately. Scott was finished mid-afternoon. I was thrilled that he could repair my car right way. His cost was more than fair. Very reasonable. Scott is a master mechanic and I will recommend him to my family and friends. Look no further!Services: Auto A/C recharge, Auto maintenance
Oluwakanyinsola Olateru-Olagbegi
a year ago
Honestly, Scott saved our vacation! We came up to visit Rochester and then Watkins Glen State Park. Our engine all of a sudden didn t start. Turns out we needed a new battery AND a new alternator. While we got the new battery under control, we needed to find a mechanic for the alternator. We were pretty hopeless and stuck in Rochester! We called so many mechanics and no one would take us. But I called Scott and he came to our aid ON A SATURDAY, a day he s usually closed. He helped us out almost immediately after we called and had it all done in a little over an hour for a great price. Super grateful! This guy is awesome.
Brent Shaub
2 years ago
On the 23rd of December, I pulled too close to the curb and blew my front passenger tire. Stranded without phone service, a kind neighbor drove me to Roc City Auto Service. Owner, Scott Spade, had an employee drive me to my car and showed me how to put the spare tire on so I could drive to his shop.Scott promptly ordered two replacement tires and installed them right away. With kindness and professionalism, Scott had me back on the road in time for the holiday weekend.Thank you, Scott and team, at Roc City Auto Service!Services: Tires, General repairs & maintenance
Ms.Karla L. Williams
a year ago
This place is awesome !!! I had a flat tire with a screw in it.. they took care of me with quickly and efficiently they even allowed Riley to play with my dog while they repaired my tireBeing a woman they made me feel very comfortable that s definitely going to have me going back for service for my vehicleAwesome job Roc City AutoService: Tires
Norm Photographer
3 years ago
Scott has repaired two major safety/warning systems and touch screen failure on a 2015 Cadillac SRX recently. Very knowledgeable, easy to communicate with, accommodating, and his explanations and promises are accurate and can be trusted. Cost of jobs is fair.Service: Electrical repairService: Electrical repair
anthony natalie
6 years ago
Scott is straightforward, honest , and always explains or shows you exactly what he s repairing. Great with all makes and models, but if you own a Cadillac you would be crazy to take it anywhere else!!! I do not allow anyone but him to service my Escalade. I highly recommend him.
Bob
2 years ago
Don't hesitate to contact Roc City Auto for Cadillac cue system repairs. Don't be scammed by the dealerships he will provide a quick, quality repair with warranty and save you about 1K!! Thank You Scott!Service: Electrical repairService: Electrical repair
Patrick Coogan
5 years ago
It's great to have a Cadillac repair shop that you can trust and does not inflate the cost. I saved over $1000. getting my repair done with Scott at Roc City Auto. I would rank his Cadillac and GM brand skills with the elite.
Connie Rebman
3 years ago
Scott is a true gentleman. My daughter brought her Cadillac in for service. He is honest and trustworthy. And treated her with the utmost respect. I would highly recommend Scott to anyone.
Tasha
a year ago
Called and an old man picked up and didn t even say where I was calling, I had to ask if it was Roc City Auto. Then I proceeded to tell him that I needed a quote. So he said go ahead , I said I have a 2009 Pontiac g6. He then says oooo I m not sure I even want to work on that I said excuse me? He then repeated exactly the same thing lol I said wow, I ll just leave you a bad review to match your bad attitude and you have a nice day . I wouldn t recommend these people.
Gerald Gordon
a year ago
I had my Cadillac Escalade service at Scott's roc City and he did excellent work..Services: Auto engine diagnostic, Engine repair, Auto maintenanceServices: Auto engine diagnostic, Engine repair, Auto maintenance
Andrew Green
6 years ago
Scott has been a serious help to all of my car problems. Hes a great local mechanic that wont rip you off!
Al Perrotta
a year ago
If you have a Cadillac or high end car, you can't find anyone with more experience and honesty at fair pricing.
Philip Szal
2 years ago
Took my Silverado in for a check engine light. They diagnosed it and fixed the problem. Good knowledgeable mechanics
dswagg585 xbox 1
3 years ago
Scott is an awesome guy and he knows his stuff if you got a caddy and have a question he is the guy you should speak toService: General repairs & maintenanceService: General repairs & maintenance
Aaron consaul
2 years ago
This guy is fantastic, great pricing, and gets it fixed correctly the first time. Update... this place is still the best
TJ Flanagan
4 years ago
Scott is A+!!! This shop is very fair and will get the job done! Highly recommended!!!
J Blackburn
2 years ago
Scott did an outstanding job and is very professional!Service: TiresService: Tires
Robin Abrams
a year ago
Great jobService: General repairs & maintenanceService: General repairs & maintenance
Tara Smith
2 years ago
Friendly service at great prices
Joseph Ross
3 years ago
Scott does great work
Laurel Charles
6 years ago
They were helpful to my husband
Iris Kocik
2 years ago
Fast work. Fair price.