QGS Automotive

4.4 (69)

  1583 Brighton Henrietta Town Line Rd, Rochester, NY 14623
  (585) 292-9970
  Claimed

Auto repair shop Car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  victor alicea
a month ago
My car is always taken care of, speedy service, great communication, reliable work, and you can't get that anywhere else.

  Akilyas Yacob
3 years ago
Great place! Few years ago, I used to had my car fixed there when I went to RIT. Never had any problem! Then my friend told me, he needed to have his car checked then that place was on my mind. I finally saw a guy name Kit who did my car few years. He and his team Always willing to help out even when I walked in and they made time for me and everyone else. Great guys with knowledge and always telling me what s the problem on text because I am deaf also showed me pictures which is really helpful..The price is good, in a friendly relaxed way, and they take time to educate you as well.My friend and I are very happy with our carsIf I could give him more than stars 5 I would!I would recommend everyone to come to that place!Thank you Kit and his team!

  Jessica Jeraci
7 months ago
This place rock! Thanks Kit for talking to My Buddy and my self and then not charing me major! Even his buddy was really kind. I BEEN BRAGGING TO GO HERE! THE SERVICE AND PEOPLE ROCK!

  Ryan Glynn
2 years ago
97 Honda Del SolExhaust installed and secured my rear bumper.Fantastic work, satisfied. They custom made new exhaust hangars and made the bigger pipes to fit on perfectly. They also took the time to put my rear bumper back into place. It looks like nothing ever happened to it! Thank you. Will be coming back for other mods.Services: Exhaust, General repairs & maintenance

  Bernadette Lanciaux
7 months ago
I have been going here for years. Very good service! I recommend them highly!

  Lucy Pickett
4 years ago
The owner was friendly and informative. We were looking for a reasonable older car that was reliable. He told of about all the things that were replaced and very agreeable on doing a couple of extra things for the car.Update. A day later the engine light came on and the brakes failed. The owner wouldn't cover any of it. Then when we took it back to him for the inspection after he took it to his friend who just stuck a sticker on it. Never inspected couldn't have because the engine light was still on.

  Ecrfour
a year ago
These guys do a great job at a fair price. I can't recommend them enough. It's nice to finally have a (relatively) local mechanic.

  Andrew Patel
4 years ago
This is a great shop. I always come here for any repairs as they are super friendly and great at what they do. They definitely are the most honest guys and will tell you the best options, even if it's to go to the dealer for the part/repairs. They are always the best value for any repairs they do for me, being cheaper than most other shops. I refer all my friends and family to these guys. Definitely give it a shot. I gurantee you won't be disappointed.

  Mindy Lehmann
4 years ago
I took my car here to have a water pump fix. While tan was great to work with very friendly. I picked my car up only to find it still had a check engine light on and the car drive worse than when I dropped it of. Tan said it still needed two parts to order but car was safe to drive and let me drive it off the lot. I called back to check on the two parts to fix the car. Tan still had not ordered them. He never followed through. Ended up taking my car somewhere else.

  Andrew Federico Jr
9 years ago
Great service with integrity. I am picky about who I let touch my vehicles, and I trust these gentlemen completely. They will never take advantage of you, are highly skilled, and have a great hourly rate. Other places often pad the time, and then you pay for their smoking breaks too. QGS treats their customers like I would. I refer all my friends and family here.

  Clayton Dowd
4 years ago
Me and my family have been coming here for 4-5 years now. Small family run Busniess. Amazing people, great customer service. They are hard Honest working people. They will definitely take care of anything you need.

  Teresa Loss
3 years ago
I purchased a vehicle from this automotive station January 19th. I paid $1,300 for this vehicle took me almost 6 weeks to be able to get everything I needed for the car to be registered and licensed. The day I got the title which was just last week and today is April 5th I believe the car started making a terrible noise. I took it to the station where I live in the mechanics put it up on a lift and looked at the vehicle by the time they got done and the owner came out and told me everything that was wrong with the vehicle I was told to run the car until it dies because it will not pass inspection when the inspection sticker is out. There's serpentine belt is rotted there's a bearing shot that helps to turn the serpentine belt the air conditioning unit is shot and the rear suspension the box on it is rusted on three sides of out of four so I'm out the $1,300 plus $190 then it took me to get the vehicle registered and everything. I am just so unbelievably upset! I will not ever go there nor do I believe anybody should go there they ripped me off they saw me coming I'm 62 years old my 21-year-old grandson his girlfriend and a friend of hers went with me because she was the one who found the car and loaned me the money to get the vehicle. The man took advantage of us I don't want this to happen to anybody else Easter Sunday I went to the supermarket which was three blocks from my house in my car my daughter went in the store 5 minutes later the car stopped running just shut off while I was sitting there in the vehicle was in idle the car shut off! It will not start it will do nothing I highly recommend that nobody ever goes back to this place I personally will tell everyone do not go there and I have an m in the process of filing a complaint with New York State concerning this situation that's my story and it's all true I have lots of people to tell you it's been a nightmare.

  Kevin Noble
2 years ago
One of the best repair shops in Monroe County. They tell you exactly what needs to be fixed. Prompt service and priced reasonably. Highly recommended if you need an honest repair shop!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Mike Griffin
6 years ago
We have brought our vehicles here for years and we love this place. Their work is superior, their prices excellent and they are the most trust worthy garage I have had the pleasure to work with.

  Tone V
6 years ago
Told them what I thought my problem was. Said they fixed it. Got me to do another service. When I got the car I still had the problem. Did not refund me what I paid or even half of it. Said they would only give me the money back in credit if I got the $700 job done to actually get it fixed right. And it was what I told them it was in the first place. Feel like I got duped by wanna be professionals.

  Harvey Specht
a year ago
The most complete and professional service one can get. The cost for repairs and service is always a great savings.

  Zach Kipfer
a year ago
Top of the line service! Friendly, honest, reliable and most importantly superb service for my car! I will definitely be returning for future service!

  D
2 years ago
My favorite auto shop! Very honest and helpful. I have trusted them over the years with many vehicles of mine as well as family members.

  KT Q
4 years ago
The team at QGS is always friendly and accommodating. They look out for me no matter what issue I have. You can't go wrong bringing your vehicle here!

  Fer Rubio
3 years ago
I totally recommend this shop. As a foreigner coming to the US, it is so reassuring to finally find a mechanic I can trust. Honest and fair prices.

  Zhiqiu Ye
8 years ago
Tan is very professional and friendly. He is very responsive and patient to customer's requests. He helps with anything with my vehicle. A a highly reliable mechanic.

  Kim clark
2 years ago
Tan is always friendly and will squeeze you in if needed. Love love this shop. Honest and affordable.Services: Electrical repair, General repairs & maintenance, Oil changeServices: Electrical repair, General repairs & maintenance, Oil change

  Angel Alvarez Sr.
a year ago
Are always upfront with what needs to be done and what can wait.They don't try to over sell you. Great crew.Reach out to them anytime.

  Edward Jin
3 years ago
Did a brake pad replacement and got over charged, about double of the price elsewhere. Staff is really friendly and nice but maybe that s why I got over charged

  cKBz585 B
a year ago
They are friendly and honest. Quick and reliable service. I have been going to them for years.

  Abdullah Al Mamun
7 years ago
They will get the job done but will charge you a lot. Didn't ask me for my confirmation before buying the parts for my car and hence I had to pay double the price for a gas tank if I were to get it online.

  Jim Ayers
5 years ago
Tan and Kiet are awesome. If you're looking for an honest and reasonably priced mechanic, then look no further.

  Ms. Williams
3 years ago
They are so personalble, knowledgeable and helpful! They are great mechanics and I have never had a problem!

  Mary Ventrella
10 months ago
Tan was so helpful with my tireFriendly place

  Sekou Stewart
3 years ago
Great automotive place to get your vehicle service. Lovely staff members....easy to talk to

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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