Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mustafa Aminalhaq
8 months ago
Gabriel was able to service my vehicle quickly and was well-priced. He also showed me what was wrong with my brakes and rotors which I appreciated. Will definitely be going here again.Service: Auto brake repairService: Auto brake repair
Cathi Wallwork
3 months ago
The unbelievable Gabe. I cannot describe the integrity of this man. He took care of my son more than I could ever talk about without weepy-ness. Haha.
Marianne Warfle
3 months ago
Took the best care of my nephew, I sold him my car and it had a small issue and Gabe helped him with unbelievable service. Thanks friends.
Ilona Remenicky
2 years ago
Monroe Brake is my favorite auto shop. I have used the bigger, chain mechanic shops. I always felt I was being ripped off or another problem would surface days (and lots of money) after a "repair." Never again. The quality of work is unsurpassed and at a fair price at Monroe Brake. The owner takes pride in putting you back on the road in a safe vehicle. Highly recommend Monre Brake.
Bill Rietz
8 years ago
Have worked with this business on several occasions, with several different vehicles. Monroe Brake & Motor is a highly respected business and I am honored to work with them. The Customer Service is Excellent and by far some of the best I've encountered. The owner is a consummate professional, highly knowledgeable in his field and very easy to communicate with. Superior attention to detail in all diagnosis and willing to explain in detail the needed repairs. Absolutely no surprises and the final invoices are always more than reasonable. Highly recommended to everyone I know.
Andy Antonucci
8 years ago
I went to Monroe Brake and Motor service for a few issues my vehicle was having. I called ahead and they got me right in. The owner was right at the shop to make certain I was welcomed. Immediately recognized the clean and professional environment. Super convenient location right near East and Alexander. Not many bonafide shops in that area. I was shuttled to my work, they promptly called me with the estimate before starting the job. Very fair price and great work. All issues handled and it's running like it's new!! Big Thanks to Gabrielle and his team!Monroe Brake and Motor service....One of Rochester's best kept secrets!!!
Heather Weinstein
8 years ago
The service at Monroe Brake and Motor has always been nothing short of exceptional! The owner is extremely skilled and knowledgable when working on my luxury car. It is a professional environment and the rates are very reasonable. I recommend this business to everyone looking for an honest and reliable mechanic who really values the importance of maintaining a vehicle.
Jim Creighton
8 years ago
The owner (Gabby) is the best mechanic in Rochester. If you want awesome customer service and all your repairs done in very fast professional manner. Call Monroe Brake (454-1401) and know that your car is being repaired by a man who puts his passion and pride in every car he repairs.
eric j
7 years ago
It's nice to know that old world craftsmanship still exists. The shop provides skilled, expert car care that is appreciated and welcomed. The owner is friendly and excellent at explaining and diagnosing issues with my car. I always leave feeling that I paid a fair price for honest, quality car repairs. I wouldn't consider going to anyone else.
Meredith Rietz
8 years ago
We take our vehicles to Monroe Brake and Motor and have had nothing but success with the work there. Gabriel is the only mechanic I would trust. His prices are fair and he gets the work done timely. Reading the negative review below is not a testament to how the business is run.
Sebi
8 years ago
I was referred to Gabriel by a coworker and I have been going there since. I got an old, cheap car, so I need to bring it to the shop quite often. Gabriel always makes reasonable suggestions and once even made me aware of a more cost effective fix I wasn't aware of (while my mindset was: just replace it).I somehow always left other shops with around $800 less in my pocket, no matter what I brought the car in for. Such surprises never happened to me once so far at Monroe Brake & Motor.I definitely recommend this shop. Without Gabriel I would be driving a different car by now. But thanks to him I keep on getting more miles out of my little Chevy while not braking the bank. For me, that's what I'm looking for in shop.
Jonathan True
7 years ago
Fantastic place! Mr. Gerby does a great job on my vehicle. He does the work in an orderly and timely manner. I have taken my vehicle to multiple different automotive mechanics and never had such a good experience. Comes back in pristine order, everything is functioning properly, and he takes a sentimental approach to my vehicle. Excellent customer service, kind, friendly, and unambiguous. Directly addresses a potential problem and gets the job done right! Thank you Mr. Gerby for all your hard work!
Christopher .L
3 years ago
Literally the best mechanic I have ever been to, very timely, friendly, explained in detail what was wrong with my car and explained how to prevent the issue from happening again, great person in general. I am new to Rochester and so GLAD that I have found a mechanic that I can trust. 10/10 will come here for the entirety of my living here.
Gabriel Gerby
8 years ago
J. Suarez Dornecq, is not nor has ever been a customer of Monroe Brake and Motor. I am not sure where this review has come from, but I can assure all of my customers that this review is false. I have never said, "cash only" to any customer as I take all major card and I have never gotten argumentative either. There is no way anyone has ever come in for an estimate and left with a bill without permission to work on the car!!!Thank you for reading,Gabriel Gerby (Owner)
J. Suarez Dornecq
9 years ago
New owner of this establishment is a world-class scumbag. Went in for a "free" estimate, and walked out with a $275 bill for "work" this degenerate claims he did on my car. What a joke. A formerly good mechanic (the older owner, Zac Gerby, RIP), this new owner is a shyster and will try to lie to you, then steal from you, then claim he must be paid in (cash only????) for the "work" you now owe him for. I came in with potentially 2 very good pieces of business here (one car mechanical and the other cosmetic) and was so hurt as a customer by the business practices, I had to write something here.After paying and wishing just to leave this horrible experience behind, this owner was harassing with his language and belligerent with his tone. This is a terrible place to bring your car and I advise all to STAY AWAY!
K. Julianna
3 years ago
Best mechanic in Rochester. Worth every penny. This is the only shop that I will trust to take care of my car.Service: ExhaustService: Exhaust
Suzanne Emery
3 years ago
I've been taking my cars here for close to 25 years, for everything from body work to all types of engine repair. Excellent service, prices, and expertise.
Tom Rees
a year ago
The BEST! Satisfied customer for decades. Competent and extremely reliable.
Jason Pierce
2 years ago
Best repair and maintenance auto shop in Rochester.
Andrew Hagemeister
8 years ago
Great guy that helped me out for free by wiggling my starter in place so that I could drive to a family emergency for free.
Tony Karpovich
3 years ago
Always great service. Have been a customer for years.
Jenn farm
6 years ago
Great customer service