Krown Rust Control

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Spaulding
8 months ago
It's a little difficult to find the entrance, in the middle of the building is an open walled area with a roof and a building in the back. Up the stairs and you're in the showroom. Super friendly and helpful staff. They received training from Krown and can answer questions. Attached to the Krown is CTC trucks who appear to be able to outfit your vehicle with just about any accessory you need. I was told there is a bakery not far that people walk to wait. I sat in their waiting room that had a TV, guest WiFi, water and little snacks. I was there for about an hour. I used to use Carwell, but this appears to be nearly the same product so I am anxious to see how well it works. I also found a coupon online for a discount. Excellent experience and easy to get to.

  Yukon Cornelius
2 weeks ago
Previously I had an undercoating done on my vehicle and noticed after the fact some issues/concerns. I reached out to the team at Krown and discussed my concerns, they took care of making everything right! Great Customer Service!

  Jay Riesenberger
5 months ago
I took my new truck to Krown for undercoating to protect it for the winter. It looks like they did a good job on the underside. Attention to detail afterwards could be a lot better. The steering wheel and sides of the truck were a greasy mess.Update: Management was very professional and correctly the issue immediately.

  Molly Arnold
3 months ago
Both my husband and I visit Krown for undercoating each year. Great customer service, and the time frame they give is on point. Waiting areas are nice!

  Lynne Subjeck
6 months ago
Had to get my truck done in a hurry. However, there were no appointments until the end of November. I advised I could leave it there for the day and they could fit it in. The woman that answered the phone advised she'd call me back. I didn't think I'd hear from her . 20 min later , she called back. Worked some magic and got me in quickly. Picked up the next day. Easy drop off and pick up. They even wash the truck after. Also the Krown works great! Truck still looks new and it's been through 4 winters here.I can't say enough about this place. Thank you to all involved with my truck!

  Vini Falciano
4 months ago
Odd (feeling) location ... but up-cycling old buildings is good. Krown is better than Zie, and this location allows one to wander down to Leo's. Be prepared: appointments can take weeks to get, especially at certain times of the year.

  Christopher Camelio
3 months ago
Had a little issue and it was quickly resolved. These people are good to work with. They care about good customer service. All of the staff is hard working.

  Ben
2 years ago
This is my first visit but I was very impressed they were able to get me in quickly and offered a fair rate for their services as this is the first time I've used them it will take time to see how the rest proofing holds up but there are very accommodating and polite and able to answer all of my questions that I had about the process.. overall I was very impressed and hope to continue using their services going forward each year jack stand the life and quality of my vehicle.*Update 3/24/2022Went back again this past winter due to being busy at work. I did not get my rust proof. I'm done until January but I was fortunate in the fact that we had a mild autumn. Just wanted to mention that because it's best to do this during the fall. Either way, I worked out well for me again. This year service I received was prompt and the customer service was once again excellent. I actually had to cancel my first appointment and reschedule it and they got me back in within a week as I mentioned in the first post. Obviously this is something that is going to take a long time to know the true benefits. But so far I have been nothing but happy with crown rust proofing, the product and the service here in Rochester. And a quick side note, I did once again go to the East Rochester location. However, they have opened a new location as well and Henrietta and if I had wanted I could have gotten back in the very next day after missing my appointment by going to Henrietta so they seem to have greatly increased their capacity which will certainly be a benefit next fall when it comes time to get done as that can be a busy time and hard to get an appointment.

  steve hanning
a year ago
Took my southern Audi to these guys after doing research on the product, and at the advice of Selma at Balkan Motors. When I first went I got a nice tour of the facility, and got to watch the application being applied. Scheduled my appointment etc Got my car back home, and checked everything out.They did a fantastic job, and I have full faith my southern Audi will continue to be rust free, so long as I keep up on the treatments.5 stars guys! Reccomending to everyone I know, and to those I interact with business wise.Service: Body & Trim

  JIM MAC
5 months ago
Had my jeep gladiator undercoat in there today not only did they clean all the extra residue off the truck, but they wash the truck

  Jerry Arena
3 years ago
The is my first experience using Krown, so time will tell about the product, but the people at Krown in East Rochester were extremely helpful, great to deal with and very knowledgeable. I was in and out in the time they said, and they took great care of my new truck. A great experience in customer service.

  Michael Decker
a year ago
I've tried numerous rust prevention/undercoating products. I even used to sell Ziebart packages when I was in car sales. But, I get my truck undercoated from Krown every year. Every time my mechanic works on my truck he is blown away how everything underneath looks brand new. Now, he tells me that he recommends Krown to all of his other customers. My truck is just over 5 years old, has been through multiple salty NY winters and has no rust. I will continue to use Krown and won't look back! Also, they never hold your car hostage all day while they try to up-sell you other products (Ziebart... Ugh.).

  Philip Witter
5 years ago
They did a nice job and were quick.The philosophy of Krown just makes sense. When you compare their processWith other types of rustproofing, this process in my opinion is the best process. Check out their video,it explains the Krown process.I m looking forward to many years of rust free driving .

  Paul Gettings
a year ago
Arrived on time and they got my car right in. It only took 45 minutes. My only concern was that there was a heavy rain on the drive home. In the morning there was many little oily drips on the garage floor.

  David Skidmore
2 years ago
This is my second year using this location. They have a nice waiting area with WiFi, cheerful staff, and get the job done. They are a little hard to see from the road due to the parking area, hopefully Google corrects their location info.

  Justin Schiess
6 years ago
I have used Krown before and like the product, that is nothing new, but in my many years of having work done on the car, the tech who worked on my car did the best job yet of keeping his feet on the paper mat they put in the car. Little things mean a lot to me.

  jeff jacobsen
a year ago
Very disappointed my second time having crown done they scratched the rocker panel

  Thomas Gill
9 months ago
Fast,polite service. Didn't like the charge for putting on credit card,wasn't told about .I seen on receipt afterwards.

  Douglas R
2 years ago
Best of the best in East Rochester, my truck is a 2013 Avalanche. It is Krowned once a year and there is no rust....no brainer....

  Tony Bartolucci
4 years ago
I've been getting my 91 Jeep Wrangler treated here from day one. Krown is the best and Krown Rochester is the place to go.

  Dan I
a year ago
Pricey but so far so good. I would think pressure washing the car off first would be part of the charge.

  Jessica Bradway
5 years ago
Great place, good service and the undercoating is way better than the competition... eh em... i think u know who i mean. You dont have to deal with all the bull that u do with the other places.

  Brian Trager
3 years ago
Got the Krown treatment for my truck. Awesome service and friendly staff.

  Brian Reilly
a year ago
Great service. Very pleased. Answered a follow up question promptly. Very friendly

  Jim Allen
2 years ago
Great experience 2nd time they do a great job! And tis is the best treatment for rust prevention.

  Cooper
4 years ago
Great product and great people who stand behind their work. Highly recommend.

  John Mchugh
5 months ago
Excellent service

  Greg Laskowski
3 years ago
Great undercoating job. Friendly staff.

  Mel Young
2 years ago
Great service and price

  Billy Bragg
2 years ago
Great