Joey's Auto Repair

4.6 (33)

  936 Portland Ave, Rochester, NY 14621
  (585) 319-4562
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Manny Ramos
2 years ago
Mark was awesome and made sure he got us back on the road. It was a Sunday everywhere was closed o people just didn't want to work. Joey's repair shop , ordered the part, took the car in and got the job done. Thank you!

  Jennifer Torrey
4 years ago
I've been going to Marc for years now. He's always quick and fair. We have five cars from foreign luxury, American sport, motorcycle, to winter beaters and his knowledge base covers them all. We'll never consider another shop when we need repairs.

  Anthony Curazzato
2 years ago
Car was taken to him in March for NYS Inspection and Engine light diagnoses. Charged over $600 for repairs (including EVAP, exhaust, tires, etc). Engine light remained on even after taking it to him a second time. Took the car to another shop and they told me that the repairs done to the EVAP and exhaust were not done properly. New shop fixed all remaining issues and engine light is now cleared. My mother filed a dispute with her bank as she paid for the repairs and was to let them decide what should be paid for and what should be refunded. Marc would then attempt to call my mother and when he could not get a hold of her, he showed up on the property and threatened to take parts off the car. Police had to be called for him to leave. He knew he was attempting to intimidate her even though he claims he was just talking, so she became scared and withdrew the dispute.However, even after being told the dispute was withdrawn and he would get his money in about a week automatically and also was told not to call or show up anymore, he continued to call her and threaten that his bank would dispute with her if he didn t see proof of dispute withdrawal. He would then call again even after all other issues were settled in his favor trying to defend his work. My mother is elderly with health issues and does not need the stress of being harassed in this manner. Right or wrong about the dispute, this was highly unprofessional on his part. You don t conduct business by showing up at customers homes threatening and harassing them due to a financial dispute and continue to call them even after being told not to do so anymore even after the matter was settled in their favor. You conduct this type of business if you can t do so peacefully over the phone via letters, via bank disputes as attempted here, and via lawyers if it comes down to it. That is how you handle things professionally and with tact. I can not recommend this shop ever not only due to low quality work, but also due to unprofessional and harassing conduct.Now, if he continues to contact my mother or myself after being told not to and having the issue resolved in his favor due to his harassment and/or continues to do so after receiving this bad review (which is free speech), legal action will be pursued.Services: Exhaust, Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Michelle Shell Arnold
4 years ago
Marc is absolutely fair, honest, and hard working. Fast, reliable service ~ you can't beat that!! Stop in for anything you need done and talk to Marc! He's your man!!

  Katheryn Lewis
4 years ago
The mechanic Mark was very nice gave me a ride home while he worked on my vehicle, picked me back same day once vehicle was finished.The price that he quoted me over the phone was affordable that's what I paid. Great service!

  Kathleen Reynolds
8 years ago
We've taken our car to Marc ever since he opened Joey's Place & he has always taken good care of us. We would recommend him to our friends any time.

  Shell Arnold
3 years ago
Great prices, fantastic service with a humble handsome man in charge! Marc is the Best guy for honest, hard work at affordable prices!!

  Jared Wade
6 years ago
Went in to have my throttle changed on my 2007 Chrysler Sebring. Reasonable pricing great service and would recommend.

  alaina pressley
10 months ago
Wonderful place. So thankful for him

  Darren Sparks
6 years ago
Mark is an excellent mechanic and his prices are fair and he is very honest and low pressure

  Yung Jones
a year ago
Friendly and mimum wait time. Definitely will be coming back again

  Kevin Barci
a year ago
Excellent price and soccer conversation is a plus.

  Danielle Vik
a year ago
He's the best!

  Monique Bunton
3 years ago
Only serve their own race

  michael Gillette
4 years ago
Great service prices

  Queen Woods
5 years ago
Nice guy. Quality work!!!

  EskozVisionaryEditz
5 years ago
Need fast fix stop by

  Carl Fantauzzo
3 years ago
Awesome service!!

  ericka young
5 years ago
Great service

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