Jeromes Automotive and Truck Services
4.6 (31)
701 Atlantic Ave, Rochester, NY 14609
(585) 482-5573
jeromesautomotiveandtruckservices.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeni B
5 months ago
Awesome service. Quick and friendly. Highly recommend! And the dog is a nice bonus
Megan Wood
7 months ago
I was in for a yearly inspection. I was in the lobby and they came in and said they couldn't do the inspection because the computer was down. They said it had been happening for a while. Then why didn't they cancel the appointment? Goodbye Jerome's
Allen Slack
a year ago
I took my car for a problem at the parking brake after inspection failed. They told me that brake has to be replaced, they look for a new parts and they did not find it so they said that with an adjustment will be ok. It is weird. when I went to pick up my car the lady on the front desk has very racist and discriminating with me because I did not understand why they did another inspection to my vehicle and I was charged for it. The lady has problems with Latin people. My vehicle was returned with my interior broken and not correct attached. I came back and the fixed but my plastic interior still broken and with marks of the screwdriver. They did not returned the money for the inspection that I did not authorized to do. I am still insecure for my vehicle because I do not understand why the change from brake replacement to only an adjustment... I am not coming back.Service: General repairs & maintenance
Relle Leavy
5 years ago
I have had them work on my car multiple times now and have never been disappointed. They are quick, efficient and extremely well priced. I trust them implicitly; they have saved me $$ by telling me I don't need to worry about something, instead of my prior experiences of having mechanics price gouge. I don't know anything about cars, and it's refreshing to be able to go somewhere that I don't have to worry about being taken advantage of. They have a lifer customer in me!
Jenifer Herendeen
2 years ago
SLIGHTY TERRIFIED...that's how I feel when I have car trouble. My thoughts run to what is the problem, how much is it gonna cost and the absolute worst, Where Do I Take it?!! However, since I have found Jerome's Auto I've felt CONFIDENT and SATISFIED! I know that whatever the problem, this shop will FIX the problem, charge me FAIRLY and let me know what they're gonna do every step of the way. And they know how to fix fussy imports like mine, a Volvo s60 t5
Dess Ivanov
3 years ago
Always great service at this shop! Matt is awesome and very knowledgeable. He answers all of your questions without trying to upsell you on your service. I take all of my vehicles to them. Very quick and professional. Highly recommended to anyone.
Loretta Palmer
4 months ago
Always friendly and honest and
Carl Jenkins
a year ago
Excellent service.friendly nice atmosphere down to eath..also sharp on handling the problem s on your auto..
James Barnard
3 years ago
Willie knows his stuff when it comes to mechanics and the labor rate is fair...great quality and workmanship
Paris Jones
a year ago
Integrity and quality of service is dwindling. Won t be coming backService: Auto exhaust system repairService: Auto exhaust system repair
DaViD PaVeL
4 years ago
Best mechanic around! Always dependable. Great prices and no overcharge. Strongly recomend
matt pavel
3 years ago
Great prices and a kind courteous staff. Rather busy so call and make an appointment
Lisa McMahon
2 years ago
I love this place. Jim is an amazing mechanic. Always there in a pinch.
Willy Cosme
3 years ago
Great job on my 02 7.3 I will be returning
Quincy Yeomas
4 years ago
They're real honest and they do great work
Genea Haskin
3 years ago
Willy is awesome to deal with! Thank you guys so much!
Lucy Wilke
3 years ago
Great place. Willie is an awesome mechanic.
Raul Sanchez
2 years ago
This place is great! Willie is the best!!
Aaron Stahley
2 years ago
Great place with respectful and honest employees
juan cruz
2 years ago
They are good feel comfortable
ThugLifeManning
a year ago
Great experience in real life
Bob Besigel
2 years ago
Honest & efficient 5 stars
Mike Benner
a year ago
Great peopleServices: Transmission, Air & cabin filter replacement, Auto maintenance, BatteryServices: Transmission, Air & cabin filter replacement, Auto maintenance, Battery
Dominic Zicari
2 years ago
Excellent service
juane c
3 years ago
Nice place