Honda Service Center
4.6 (90)
3939 W Ridge Rd, Rochester, NY 14626
(585) 299-2695
ralphhonda.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
4 weeks ago
Very nice very quiet very good stuff I like it too much
Derrell Fuller
a year ago
I brought my car in for a power steering leak detected at another location, and thank goodness I did as they detected not only the original leak but two others.Because of the parts needed and inclement weather, it took some time for parts to arrive.Adam and Steve were extremely helpful within bounds of their control and continued to keep me abreast of progress as it developed. It was frustrating but these guys remained diligent and committed to a conclusion of which I appreciate.I tip my hat to Steve, Adam and those unseen guys on the frontlines....the mechanics.Thank you!
Keith Wozniak
a year ago
I've stopped in twice this year and the service desk acts like they're being annoyed. Not helpful in any way. Unless there's an urgent issue it's a reminder to myself to drive to Garber in Henrietta.
Raymona Taylor
a year ago
My experience was great. My first time shopping with Honda and I can say Frank helped me out as best as he could. His personality is great I would recommend my friends and family to shop with Honda I got the best deal for my old vehicle. SHOP WITH HONDA ON WEST RIDGE RD EXCELLENT CUSTOMER SERVICE AND GREAT ATMOSPHERE.
Susan Grodensky
a year ago
I had my car serviced at Ralph Honda they do a decent job. I got my car back and my tire light went on right after my tires were rotated. Wished they filled up my tires with air before they gave me back my car.Service: Auto maintenanceService: Auto maintenance
Jennifer Winland
a year ago
Car drives like it's brand spankin new thanks to the folks at Ralph. P.s. Linda is like my favorite person. Such a genuine and honest soul. Everyone's fantastic there.
Brian Panepinto
5 years ago
Brought in my 2008 honda civic for air bag recall. When I went pick up I had and air bag light on. Great quality control how do you not see that. Did not leave parking lot brought car right back in. It was an easy fix but had to wait and hour that I will not get back.
Linda Short
3 years ago
Very fast service. Out in an hour. Inspection, oil change, rotated tires. Suggested future service needs. No pushing things I didn't need. Reviewed what was done. Would definitely recommend this place.
Wayne Donner
2 years ago
My vehicle was stolen, recovered after 2 weeks by RPD. Damage totalled over ten thousand. Though parts availability was a problem (COVID) I was kept informed and completed work was very satisfactory. I would recommend for body shop repairs - Honda.
Jack Barton
5 years ago
Third time back for part. Doesn't show up correctly in system but I could not ask for better customer service. They have tried and shown me the issue. It sounds crazy but I wouldn't go anywhere else. They have taken great steps to show me what they are trying to do. Honda has an issue with their parts diagrams, Not Ralph Honda.
Rob M
a year ago
omg, dropping off a company car . as soon as I get out of the vehicle, I get asked if I have an appointment by 2 people. if it was my personal vehicle, I would've drove off!
Terry Herne
a year ago
Good job, but zero reduction fir, seniors, vets and repeat customers
dameion bryant
2 years ago
Bought a new car here but had to wait a little longer than expected, otherwise the staff was knowledgeable
Rosemary Roth
3 years ago
I always have great service at Ralph Honda. Highly recommend them. Steve and other service managers always treatyou like a friend, not just a customer.
karensee johnson
a year ago
Great service, work was done good, satisfied with results
Gary Kern
3 years ago
Car wouldn't start this morning. Call roadside assistance. In and out off dealer service in 90 minutes. No charge. Great Service.
Eileen Pierce
3 years ago
Always excellent service. Comfortable surroundings as you wait for your car.
Mark Abrams
5 years ago
They fixed my Bluetooth microphone for free. For my new used car. Very generous indeed
Mike Bankes
3 years ago
Awesome- Linda in service took care of car and great to talk to.
Alfredo Castillo
2 years ago
Good service, but they take long time.
William Marinucci
5 years ago
Great service, friendly service writers, overall rating: Excellent!
Tyrone Cain
3 years ago
Service here is the best ask for joe he makes it happen
Mike Wendt
3 years ago
Great experience. Definitely use again
Katrina Rickermann
3 years ago
Great place to work with. Linda is the best!
Jim Quagliata
2 years ago
Best. Service I ever had
denise oakes
5 years ago
Great efficient service always helpful
Lynn Eickhoff
3 years ago
See Alan for exceptional customer service!
Ken Boyer
3 years ago
Fantastic first experience! Thanks, Kevin.
Aiden Ward
3 years ago
Faqu but good kids room
Brittany Barrile
4 years ago
Awesome service with great people