Flower City Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben
2 years ago
I had the new front bumper cover for my 10th gen Honda Civic Sport Hatchback painted by Flower City Collision. Small delays set aside, the quality of the paint job was very impressive, especially with the color match as White Orchid Pearl came in several different shades. The price tag to paint the bumper cover I provided was reasonable too, no strings attached with the staff there being on the level. A++ with . Thank you.

  Kyra Green
8 months ago
Everyone was so nice to the greeting to assessing my car. As a woman I am always scared that someone is trying to scam me, but they were honest with the invoice they gave me, gave me plenty of options that were cost efficient and beneficial for my needs and for the overall care for my car. They even offered me a deal stating if I bought a part from auto-zone they would cut the pricing for my car. I was in and out, granted my bumper just needed to be clipped on, but it took no longer than 20 minutes (maybe even shorter). The gentleman helped me a lot and saved me a lot of money.

  Oliver Keenan
10 months ago
Very friendly and helpful. Dealing with an accident is difficult, but they made it all go smoothly. The quality of the work done on my car was absolutely first rate and it was done in a very reasonable time frame. I highly recommend them.

  Kai Heidenberg
8 months ago
Office staff was very professional and courteous. Communication was excellent from beginning to end. The turn around time from ordering the parts and then completing the work was very reasonable. If you are looking for any work to be done give Flower city a call!Service: Body & TrimService: Body & Trim

  Lynelle Bozett
a year ago
Amazing shop!!!! They made my car look brand new. Car had severe damage on rear passenger door and quarter panel. Parts were replaced and painted to match color of car perfectly, and front door was painted to blend the old and new paint. Done so well you can't tell. Car was detailed sparkling clean after works done. Highest level of professional work. Friendly staff. Hopefully I won't need to but I would certainly use them again for body work.Services: Painting, Body & Trim

  Mark Mueller
a year ago
After my wife hit a deer in her new car, my insurance sent me to a different shop that said they couldn t even look at the car for 30 days or more. I looked around and found flower city. They got the car in and got the estimate to my insurance within 4 days. The job was excellent and the car looks exactly like it did when we drove it off the lot. Incredibly pleased with the service. Staff was courteous and communicative. Give this veteran owned business a shot, you won t regret it.Services: Painting, Body & Trim, Air conditioning

  Kaji Scott
11 months ago
So I originally went in for an oil change and Zach noticed my muffler was hanging pretty low on my 08 impala. He offered to take a close look and comes to find out it was barely hanging on! Muffler was nearly rusted completely off my car smh. But he hooked me up with a nice deal to weld it back on for me and even threw in a tire cuz he also noticed I needed one! Helluva guy and will always have my business from here on out!Services: Welding, Oil change

  Runnwideopen
4 years ago
Excellent attention to detail. The staff was easy to work with and did everything for me from setting things up with the rental company to working with the insurance company. All I did was get my car there and they did the rest for me.

  Gavin Schultz
11 months ago
Pricing was very fair, they worked with me through the entire process start to finish. Super professional, knowledgeable, and all around a great experience. Will definitely be a returning customer if ever need be!Service: PaintingService: Painting

  Bob David
2 years ago
Got in a rear end in my all white 2019 Chevy blazer . This my first time getting in an accident so didn t really know what to expect but Zac and his staff took great care of me and made the process really smooth. Even stayed later to make sure I was able to pick up my care do to me getting out of work later then expected. Car look as good as when I bought it was really pleased with the serviceService: Painting

  Jessi Miller
8 months ago
fixed my Cadillac where I get hit in the rear quarter, front fender, bumper and hood and paint matched perfectly. was a no hassle and straight to the point. thank you Zak, Matt and Brett and who ever painted it Because I'm extremely happy and the vehicle looks beautiful. highly recommended.They also fixed my sons car after his accident. Great service. Definitely repeat customer

  Chris B
a year ago
Flower city fixed my 2017 gmc sierra. It was a big job but they handled it perfectly. Great quality handled everything for me. I highly recommendServices: Painting, Body & TrimServices: Painting, Body & Trim

  Rachel Faith
a year ago
I was in a car accident and came here for my repairs to my front panels, tires, rear mirrors, and door on my 2022 Mitsubishi Outlander. I chose this place because of the reviews on color matching, which they did a great job on because my car is a opal kind of white diamond color and they matched pretty perfectly. When I spoke with Don about a date to come in I was told it could take up to a week for my repairs and I would be contacted when my car was finished. I dropped my car off on August 29th after hours. I didn t hear anything so I called the week of September 19th for an update and was told my car was ready for pick up and I picked it up on September 23rd. The rear mirror had not been replaced and the tires were not fixed so I had to bring it back on September 26th. I was promised communication on when my car would be complete. They had me come out again that week after I called for an update stating it was ready but it still had paint spatter and the tire still hadn t been done. Then the guy had the nerve to ask me if I wanted to take the car home, like no its not finished. I have an app where I can see if my car has been driven and how many miles on my phone. My car was driven an mile on September 29th. On October 4th I was contacted by the manager that my car had rolled off, while the wheel was off being repaired, and hit the fence damaging the front fender and they were going to repair it at no cost to me. I shared my concerns and disappointment with the communication and quality of work with the manager. He stated he would look over the car and call me when it was complete. They called the next day, October 5th, to tell me that the car was done, I asked several times if they were sure because this would be the fourth time I had commuted out there just for my car not to be finish properly. They said it was. I came on October 5th everything was done but the panel on my doors had some marks so they had to order those on backorder, which wasn t his fault nothing we can do about availability. Finally got that completed sometime end of October, Early November. Man this was a whole journey trying to get my car corrected. I had to start bringing my father with me because some places blow women off and I just didn t know why I wasn t being communicated with and why I kept getting rush job when they had my car for an ample amount of time. It was very frustrating 2 month process. Overall my car is pretty but the customer service wasn t the best experience with me constantly having to call them, not getting accurate updates, and things just not being done when I was told it was. I ended up taking it back to my Mitsubishi vendor for a check up and everything checked out, insides and everything was still as it had been from the factory and in tact.

  WillieNel TV
11 months ago
I highly recommend flower city collision great service also great prices , Made my car look brand new again. Would take anywhere else they provided the best service for anything you need.

  Tahj Lewis
2 years ago
I got in a accident and heard about flower city collision on the radio, and took my 2006 Honda civic in the service was great and I was able to get a rental in the meantime as well. I appreciate the work Zac and his crew did on my car with a new door , front bumper & side panel can't tell anything ever happened to it

  Charlotte Colonials
2 years ago
I got into an accident on 390. I called flower city collision. They had a tow truck sent to me and they dropped my car off to flower city collision. While I was in the hospital, Zac kept me updated on the process. Literally did it all for me. The staff was amazing. Felt like a million bricks off my chest. When I came I got he shop they had a rental ready for me. The process was fast. My car is as brand new. They even washed it for me! Local family business! Def recommend and def support!Services: Painting, Body & Trim

  marcy ford
2 years ago
I took my 2014 mercedes c300 to flower city collision. Heard the advertisement on the radio.Had to go in because I got into an accident. Zac and his staff took care of everything. Even got me a rental! He made my experience a lot easier.The staff was awesome and communicated through the whole process. I was so excited when you got it back. With a brand new mirror painted the exact color just made the car look brand new. I highly recommend them for any auto collision repairs!Service: Body & Trim

  Alaan Montgomery (xBoog13)
a year ago
I took my car to flower city collision. Heard the advertisement on the radio.2019 Nissan VersaHad to go in because I got into an accident. Zac and his staff took care of everything. Even got me a rental! He made my experience a lot easier.The staff was awesome and communicated through the whole process. I was so excited when I got it back. With a brand new door and side panel and front bumper just made the car look brand new.Service: Body & Trim

  Scotty Trust
2 years ago
I took my 2014 Chevy Malibu here for a small fender bender on my driver side door. And I tell you that this is the only spot that you need to go to. Amazing service amazing people and amazing prices. I HIGHLY RECOMMEND!!

  Marc Gray
11 months ago
One of the best if not the best auto body shops in Rochester Ny! The workers are very professional and took care of me and my car with care, the pricing was great and service was quick and helpful, Thank you !

  Jordan Murray
8 months ago
Save yourself some time and come here first. Every place before coming here was a waste of time. Flower city collision went above and beyond to make sure my car was done right and worked with my insurance company so I didn t have spend a dollar. Hopefully I don t need to come back anytime soon. Thank you FCCServices: Installation, Painting, Auto side window replacement, Body & TrimServices: Installation, Painting, Auto side window replacement, Body & Trim

  GLK VERTT
11 months ago
My mom car door got scratched and flower city collision made her driver side look like it was brand new I highly recommend them. Great work!

  train fleming
2 years ago
Took my 2015 Kia to flower city collision. Heard the advertisement on the radio.Had to go in because I got into an accident. Zac and his staff took care of everything. Even got me a rental! He made my experience a lot easier.The staff was awesome and they communicated through the whole process. I was so excited when I got my car back it looked amazing. With a brand new door and side panel and front bumper just made the car look like it did when I first got it. I would like to thank Zac and his team again and recommend you guys go see him and his team for all the collision needs.Service: Painting

  Coty Paige
3 years ago
Flower city collision is one of the best company s in the Rochester area to take your vehicle to be repaired as well as painted. They show gratitude from the minute you step foot into their business. They treat you like family as well as take care of your vehicle. I thank them for what they did to my car. If you need a paint job this is the place to be. Thanks Fellas!!Services: Painting, Body & Trim

  Krishna Lalit
4 years ago
These guys took care of everything and very friendly to work with. Worked with my insurance, who were a pain. Definitely go the extra mile to keep customers happy. Zach hepled me with repairs, was very professional and easy to work with. The repairs are awesome and the car looks and drive like new.

  George Morales
2 years ago
Theses guys do the best work in Rochester, brought my 2011 Nissan Altima in for a new paint job and she looks beautiful !!! Highly recommended great customer service and great communication thank you !!!!!! Came to theses guys 2 times ! This my second time around ! Amazing job, and great stafff !Service: PaintingService: Painting

  Jaymin Ransom
a year ago
Took my 2011 Buick Regal in for paint. They did an amazing job!! Couldn t even tell where I had been in a fender bender. 5 stars all day!Service: PaintingService: Painting

  Felton Henderson
3 years ago
Went in after a bad crash. They fixed my bumper very fast and very efficient. I also came in with my check light on they told me all of my problems and got them done. Would definitely recommend if you want a fast, professional and affordable job done.Services: Steering & suspension repair, Auto engine diagnostic, Body & TrimServices: Steering & suspension repair, Auto engine diagnostic, Body & Trim

  Milan Hlywa
2 years ago
I took my 2011 Nissan Altima to the shop to have it painted due to a fender bender. The work was quick professional and extremely clean. Highly recommend 10 out of 10!Service: PaintingService: Painting

  James Lytle
3 years ago
The team at FCC did a great job on my Chevy Tahoe. Addressed the obvious issue and several underlying. Great work delivered on-time and on-budget. Totally professional... recommend strongly!!!Services: Painting, Body & TrimServices: Painting, Body & Trim