D & B Auto Service

4.9 (140)

  90 Mt Hope Ave, Rochester, NY 14620
  (585) 454-0570
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Josh Broden
2 months ago
Probably the best auto shop in Rochester. Reasonable, honest guys who will fit you in for a service and keeps in good contact with you. They fixed a sun roof that wouldn t close and really troubleshooted the problem in spite of not encountering it before. They will update your car inspection in a timely manner and do not go searching for non-problems. If they recommend something needs a fix it definitely needed a fix.

  jeana b
3 months ago
Love these guys! I've been going to them for 10+ years and can not imagine going to anyone else. You will not find kinder, fairer, honest mechanics than these guys. They do great work, in a reasonable time, for a fair price. They take away any anxiety i use to have about bringing my car in to the mechanic. Thanks Dave and Bruce for being so great!

  Jaclyn Capierseho
5 months ago
Dave and Bruce took my car in quickly when I desperately needed to get my brakes done and I really really appreciate it. Their pricing is competitive and fair. I definitely will be recommending them to my family, they're nice guys and did a great job

  Magnificent Bastard
3 months ago
They should have a McDonald's in there because, "I'm loving it". Dave and Bruce are great, professionals and HONEST! In caps because it's rare to get these days. I am going to make sure they are highly praised for the services they performed on my '07 Saturn Aura.From the Bottom of my heart, thank you guys very much!

  Meghan Moore
a year ago
I ve taken my car to D & B on several occasions, and have had the pleasure of being helped by both Dave and Bruce. They are exceptionally honest and talented mechanics.Most recently, I visited them this morning for an annual inspection. I was bummed to learn my vehicle needed a costly repair, but it was made a little less stressful by Bruce going over the diagnostics in detail, thoroughly answering my questions, and getting the work done much sooner than I expected. When I arrived to get my car, he took the time to show me the damaged coils that had been removed, and literally pointed to why they needed to be replaced.Few months before this, Dave looked at my car because of a suspicious noise (not coil-related. My car is just old). He found the root cause, told me it wasn t a safety issue, and explained that while the ride would be smoother if I replaced the part, it wasn t necessary to do so. It was pretty great that Dave was honest about the issue instead of charging unsuspecting me $250.00 for a repair that wasn t essential.On an even earlier occasion, I was first impressed by Dave s friendly demeanor, but I decided I liked the place when they charged me just over HALF the estimate that another mechanic had given me to do the same work.This place is a rare gem. Their work is amazing and the integrity of these guys is unmatched. I highly recommend them.

  Lana Way
a month ago
Really handsome owners and a real cutie pie changed my oil!

  Jerry Lee
a year ago
I used a very good mechanic before D&B but he just retired. First time i got my car towed here due to a no start. Bruce picked up my call before operating hours and arrange the drop off. Found out my problem within an hour and called to have me get the car. Most Honest and Trustworthy mechanic, charge me close to nothing and i can make my appointment in the afternoon with the car. I will get my 4 cars service here from now onService: General repairs & maintenance

  Timothy Rixner
11 months ago
Got an oil change, inspection and tire rotation. Staff was pleasant enough but I was charged for cleaning supplies and they left a giant mess of residue on my windshield where they replaced the sticker. Makes me wonder if any other corners were cut or if the work was done correctly.

  Marika R
a year ago
It s the best all around car shop I ve ever been to. Dave and Bruce are extremely honest, great at their job, and will go out of their way to provide exceptional service. Highly recommend.

  Gianna Juvan
a year ago
I couldn t recommend D&B auto service more. It s the only place I ve been to that I can fully trust to charge me for only what is needed and always give me exceptional service and the best price. Bruce and his team are very knowledgeable, reliable and honest people. Thanks for the continued great service!Services: Auto windshield repair, Air & cabin filter replacement, General repairs & maintenance, Oil changeServices: Auto windshield repair, Air & cabin filter replacement, General repairs & maintenance, Oil change

  James Corsi
2 years ago
Dave & Bruce are by far the best! They are truly the most honest, capable, knowledgeable and friendly mechanics you ll find anywhere. I ve been bringing my vehicles to them for many, many years. Not once have I ever felt I paid too much and every repair has been done correctly the first time. If you want it done right, this is the shop to take it to.Service: Brakes

  Maria S Cabrera
5 months ago
They are trustworthy and reliable! I dont take my car anywhere else

  Delavan Smith
3 years ago
Dave and Bruce are great. I came here on a recommendation from a close relative because I didn't know any good mechanics in town.I appreciated the professionalism and sincerity in their customer service and this was definitely one place where I was happy to leave feeling like I didnt get ripped off at all. They did great work and were affordable and took time to do extra work at no extra charge. My bill was a few hundred dollars less than what I was originally quoted which I would venture to say probably never happens with auto mechanics. These guys definitely aren't in the business to gouge their customers.I was very pleased with this shop and I will definitely go here again if I need to and would certainly recommend to others.

  Janet Hess
3 years ago
Dave and Bruce are the most honest mechanics you'll find! They are extremely knowledgeable, professional and personable. They explain the work on your car in understandable terms. They only do the work that's needed and never "pad" a job to make more$, unlike so many local car shops. I have trusted them with my car(s) for over 15 years now! Outstanding!

  charles seaman
2 years ago
These guys are awesome! Fair, honest, good pricing...they have saved me money on numerous occasions... Just the other day they told me to check if a part was under warranty from the dealership and it was! Saved me $400, they could have easily busy installed and charged me. Go to D&B, you'll be pleased.

  Cre Scott
9 months ago
These folks are very honest and proficient. I am a new customer, but my parents bring their car here as well. My son recently had his car repaired and they took very good care of him. I truly appreciated that.

  Bedant Chakraborty
8 months ago
They care for each vehicle. Very helpful and economical. It's just hard to get appointments at times.Super-likes!

  Bryanne Renfrew-Marquez
5 years ago
Bruce is the best mechanic EVER!!! He always helps me as soon as he can, he very reliable and knowledgeable. Dave's cool too! I haven't had Dave work on any of my vehicles cause Bruce is my usual mechanic but i have heard that Dave is great as well and he is always polite to me totally recommend both to anyone!!!

  Anna Reguero
4 years ago
I moved from Rochester many years ago to the NYC area and I still wait to get work done on my car here when I'm visiting Rochester because Dave and Bruce are the absolute best mechanics. They are so honest and genuinely nice. They do excellent work. They also save you money any way they can and they have gone above to fit us in in a pinch. I wish we could take them back home with us. If you have to spend $$ on car repairs, there's no one else I'd want to give my money to. Support this awesome shop!

  Jennifer Neubauer
7 years ago
These guys are simply wonderful! I've taken my car to them twice now and they have been nothing but honest gentlemen! I've had my gas line patched and a rear door issue resolved, both in a very timely manner, both same day in fact! If I could give this establishment 100 stars I would! Highly recommended

  Christy Collins
2 years ago
Excellent service. Bruce is a genius at finding the problem and fixing it with all types of cars. His mechanics are always polite and knowledgeable. Honest and amazing place to have your vehicle worked on!

  Li Xiang
9 years ago
Rating: Exceptional/ Reliable/ Trustworthy serviceThis place does honest work. Both Dave and Bruce (D&B) are very helpful and knowledgeable about cars. They won't do any necessary work to just do work, rather they try and make sure the work needs to be done on your car before billing you for it.Another mechanic before told me I needed to replace my timing belt in the next 5000 miles, whereas Bruce looked up the manufacturer recommended replacement mileage and told me I had another 30,000 miles before I needed the work. Rather than telling you your car needs work and doing it prematurely just to get billable work, and if you don't know enough about cars you will likely believe your mechanic, D&B will tell you what you really need. They go by the mechanic handbook supplied by the car manufacturers as a reference rather than pulling numbers out of the air.If you're in the South Wedge area, this place is even more convenient because you can drop off your car and walk home. Then walk back to pick up your car. Definitely give them a try if you think your mechanic is not working out or just need a second opinion. I've been using D&B for a few years now, since 2010, and my friend who recommended D&B has been using him for 10+ years. These guys are great! Make sure to call to make an appointment, these guys get busy due to good word of mouth :)

  Rick Kates
a year ago
Very friendly, quick and reasonable. They fixed my brakes the same day I brought it to them and even replaced a tire that had a nail in it. Would recommend them to anyone needing car repairsService: BrakesService: Brakes

  Geoff H.
2 years ago
After years of looking for an honest, reliable mechanic who doesn't overcharge or try to find problems where they don't exist, I finally found D&B. I truly can't say enough nice things about these guys, and it doesn't hurt that they're right around the corner from me! Hands down the best mechanic experience I've ever had. I would recommend them to anyone and I'll be a customer for life if possible!

  Tasha
a year ago
Just got off the phone with a Dave or dale or something and was told they only give quotes after seeing a car. Called 5 other car shops in the area that gladly do a quote over the phone. This old way of thinking, you missed out. Don t bother with these people unless you feel like wasting your time driving in to get a quote when you can easily get a quote over the phone with another place and 99 percent of the time, the quotes are accurate, so

  Joseph Gomulak-Cavicchio
8 months ago
We have been using D & B for years for multiple cars. We love the service and personal nature of the garage.

  Jeanette Cargill
3 years ago
Very friendly. Excellent customer service. My family has been going to these guys for years. I dont know much about cars, but I feel comfortable taking their advice. Fast service.. Very straight forward and honest. They book about a week in advanced, though sometimes.

  Jefferson Cuadra
a year ago
Excellent professional and reliable car service! They have helped us for the last 5 years and without any doubt they are the most friendly and knowledgeable mechanics in the Greater Rochester area.

  Ashley aik
3 years ago
This is my first time coming here and I have nothing but nice things to say about this place. Bruce is very nice and you can tell the business is run by good people. I came here to get my inspection done. It is rare to find mechanics who are actually honest and not trying to screw you over. I will for sure be back!!!!

  Scott Wagner
4 years ago
Bruce is honest, reliable, and willing to discuss an issue and work with me to find the best solution to a problem.I usually do my own maintenance, so I have historically been very stressed when i have to go to a shop with a problem I can't fix. D&B is the first shop I have worked with for which this is not the case: I am very comfortable having them work on my car.

  Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday Closed
Sunday Closed

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