Camelot Leasing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Leunig
4 months ago
Best car repair shop I've found in 50 years of car ownership! Very friendly, fair, prompt and reasonable prices. I saved $800 the first time I used Camelot when I called after getting a $1,300 estimate from a Ford dealership to repair my Edge. Doug os a super guy and knows everything about cars. Vicki is super friendly and a customer service pro. I have recommended Camelot Auto Repair to many friends and all are now loyal, satisfied customers.

  Steve Waters
7 months ago
Doug is a man of true integrity. If I could give Camelot 10 stars I would. They repaired my car and charged me less then I was originally quoted because not everything that was thought to need replacing didn t.It was a pretty big job and Doug and his crew had it done within a day. This outfit is truly top notch and an asset to any consumer that needs a good, honest mechanic.Both Doug and Vicky are extremely personalAnd had Doug not been so busy getting his customers done on a holiday weekend, I probably would have talked to him more. It was like talking with a friend.Truly a positive experience from beginning to end and I so happy knowing I have a reliable garage to service my vehicle s. I only wish I would have come sooner. Thanks to Doug, Vicky, Jeff and the entire crew at Camelot!!!!

  Robert Saladin
8 months ago
Great place. Always take our vehicles here. We feel like family there. Never feel as though you're being taken advantage of. That's a hard thing to build that kind of relationship with at auto service places.For instance, today we brought two vehicles in for inspection. (2006 with 229k miles & a 2008 with 250k) we walked to town to have breakfast, Doug called, one needed rear brakes. They had it nearly done when we walked back from the diner. They got it in & done because he knows we drive a long way to come there.With vehicles with that kind of miles & years it's like an open checkbook for dishonest places. Love Doug, Vicky, and the mechanics as well. The puppies too if they happen to be hangin' out.

  Richard Dearth
5 months ago
My car needed brakes on all four. They got me in that day and replaced them immediately at at reasonable price. I trust this company and their honesty.

  Cuse Bill
a year ago
I have listened to Doug and Vicki on the radio for a few years on WHAM 1180. Stumbled onto the radio program while tuning around in the car here in Syracuse. Love the show. So, I recently decided to take a drive out to the shop. Great place! Got my Grand Caravan wheel bearing replaced. Repair went well and price was reasonable. They're down to Earth people who can be trusted with your vehicle. Don't forget Leo's Bakery and Deli while you're waiting. As Doug says, "it's a dangerous place" :-)

  S. Marie
a year ago
Good ol dad heard about them on 1180 made me drive all the way there from HILTON. BEST DECISION EVER! Not only are Doug and Vicki absolutely the sweetest but are kind and so knowledgeable! Talks to you like your a normal person explaining everything and giving me choices! Not only will this be my go to but will refer and refer! Don t mind making the trip for sure! A PLUS!!!

  Christopher Cole
a year ago
I had come up from southern Kentucky to visit family for Thanksgiving. On the way our vehicle gave us a notification that it was running low on coolant. When I stopped to get some I heard an awful sound coming from my vehicle. So I called around the next day and was told about Camelot. They were able to get me in and had the vehicle ready the next day. Keep in mind this was right before Thanksgiving. After talking one on one with Doug I am glad I took my vehicle there, as unexpected as my predicament was.

  Doug Wischoff
a year ago
Paid for a smoke test. When I went in to pay the print out didn't have any info on it about what was wrong. They corrected that with vague info. Asked the person who came in to help who I assume was the owner/manager a couple questions for clarification and he said " I don't know, I didn't do it" I followed up with another question and he said "I don't know. You're doing your own work, look it up online" if I'm paying you for a diagnostic service AND you offer free diagnostics then maybe you should explain if the purge valve was the issue or the vacuum line connection. When you say L, R Gas Tank Gasket there isnt even the slightest explanation. And the 3rd issue wasn't even termed/named properly to find online. I've since fixed what I think we're the problems and still have the same issue. Now I gotta pay someone else 100+ to do what y'all failed me at doing.

  Jonathan Papkin
6 years ago
I have used Doug for at least 15 years. He is amazingly honest. How many auto repairshops will tell you " Do not fix this car. It is not worth it. Buy a new car" ????Doug has worked miracles to make repairs that other shops could not, or would not do. When Doug fixes something, it stays fixed, and his prices are lower than many other places in town.

  Mark Maddalena
a year ago
I was told I needed my frame fixed in order to get inspected , it cost me 2000.00. Dollars brought it back to Camelot then he told me I had motor problems and he couldn't inspect it and charged me 550.00. Worst experience ever

  Matthew Collins
4 years ago
Took my van here a little over 6 months ago to get a power steering pressure line replaced. I stated up front that I wanted the line replaced and was willing to pay for it, not just spliced with a piece of hose and some clamps. When I went to pick it up after it was "fixed" it was still actively leaking. I called and took it back in to have it tightened or whatever I was told at the time. They gave it back to me again and was still leaking in the parking lot. This time I actually had to crawl under the van and show the mechanic where it was leaking because apparently he couldn't figure it out. Long story short it's leaking again, even worse now. The reason? The owner completely lied to me and had his guys splice in a piece of hose rather than replace the line, even though I paid for the complete replacement. I was even given some BS about how difficult the part was to get and they had to have it sent in from Buffalo. This shop is a complete scam, take your money to an honest garage.

  Daniel Coan
3 years ago
AC wasn't blowing cold. I replaced a condenser, and recharged the coolent. It still blew at 57 degrees so I took in to Camelot.I asked them to check it out and let me know what it needed. Middle of the day Doug called me and told me I was all set. Told me that he recharged it and it would be $99.00. I was taken back a bit seeing as I only asked to have it diagnosed never told them to do anything. Guess they did what was easy. The air still only blows 54 degrees. Should've learned from that. I took my jeep in for inspection and they told me it wouldn't pass because the frame was rotted out. The one mechanic said it was so bad he wouldn't bother fixing it.I took it to a welder friend who was retired from the NYDOT. He looked at it for half an hour and said there was no rot that would cause it to not p as inspection. I took it to another place and out passed in 15min. Don't waste your time or money on this place.

  Mike K
5 years ago
A very good place to have your car serviced. A very knowledgeable staff that gets your car done fast at a price that is fair. Don't have to worry about getting " taken for a ride " when getting work done. Highly recommended.

  tom palmiero
4 years ago
Had a great experience dealing with Doug and Vickie.They went over and above.They met me at their shop on a Sunday evening so I could get my car.Also the work was done honestly and perfectly.I highly recommend Camelot Auto.

  Anthony Piacentini
7 years ago
So I brought a car from a friend who used to service the car at Camelot Auto. Doug and his team has helped me twice now and really know their stuff. Very knowledgable and honest. A+

  Stephen Carey
2 years ago
Doug and Jeff are awesome!!!They go above and beyond to make sure you vehicle is fixed right and for a reasonable price.

  Dru Yeti
4 years ago
Doug and his team are the single best auto mechanics.. for a number of reasons... top of the list? Honesty!

  Gerald Neufeglise
2 years ago
Made appointment. They got me right in and I was out in a very short time. Very friendly and very clean and organized shop.

  tom dipasquale
9 months ago
GREAT!!!THEY TREAT YOU BETTER THAN FAMILY!!!Best shop in town

  Rodney Swikehardt
6 years ago
Doug is awesome. Definitely get your car repaired there

  Jim Polk
2 years ago
Great people. Quick diagnosis at no charge. Convenient appointment for repair.

  John Brady
6 years ago
Doug & staff are accommodating, friendly, fast, and very fair.John Brady - Fairport

  Aisha Taylor
6 years ago
Doug is so awesome very kind quick and reliable and very honest

  AJMDF LOCA
3 years ago
Fabulous place. I am always satisfied with the service. The mechanics are the best.

  Sarah Wright
7 years ago
Friendly, astute service. Camelot cares for your vehicle as if it was their own.

  James Nealon
3 years ago
Absolutely amazing experience. Honest, quick, fabulous work.

  T Schneeberger
5 years ago
Great service at reasonable prices. Friendly staff.

  Bill Walker
6 years ago
Best all around auto mechanics, free analysis.

  Mike Zink
4 years ago
Fast and honest, great people.

  Dan Kenyon
3 years ago
Please, DO NOT GO HERE