Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jamie Ricciardi
a week ago
Love this service! Have not had any issues with this company. Great customer service and they are very dependable. Great communication skills as far as keeping me updated on issues that may affect my service. The fees are very affordable also
Richard Decker
3 weeks ago
Curbside pick up every week like clock work. Holiday schedule online is helpful also.
thomas kellogg
6 months ago
If you don't mind your garbage picked up at inconsistent hours or days they are great. If you like being lied to for days that "someone will be there today" while the bear, raccoon, crows etc. make a mess, ditto. If you complain loud enough after a week is missed they will reimburse you (and raise the rates again to cover losses). Advanced Disposal was so much better. The second star is for the days it actually does get picked up as intended
William Shaw
a week ago
If you live in the southtowns this is not the company for you. Their drivers suck and are unprofessional.
Deborah Brown
a month ago
Efficient, pleasant people. On time. Keep me informed of changes or delays. Very pleased with service.
CJ Demmin
5 months ago
Good service but cost is getting too high. With only putting out one small bag s week I would like to see a once a month bin service at a lower cost.
Frances Jane Bovee
5 months ago
Each and every week, through all types of weather I can count on WM. Today not many things one can be that sure of. Waste Management has follow us though-out our entire live together. There is something to be said about the clean up team and my first response is Thank you.
Helen Jennings
4 months ago
Thank you to your employees that service the Attica area. A+ service. Very respectful of property, time of day, ....... your people are great!
Esther Butera
8 months ago
We have not had any problems with the drivers from WM so far. Very friendly men. Thank you for putting our bins back up the driveway for me. Very thoughtful. Thank you guys.
Ed Miley
5 months ago
There's no way to contact a person and if your concern is anything other then scheduling a pick up this is not the place to call
Lacey Lancaster
a year ago
Attempted to rent a dumpster from them. They declined the driveway for "unsafe" "dirt driveway". The driveway is limestone and what does unsafe mean you ask? Good question I don't know because I have spent over 3 hours on the phone trying to get a hold of someone that can give me an answer. They put in requests to have people call me back, no one ever calls back. Call the local facility and they never answer and never return voicemails.
Dan Ochs
a year ago
Wish I could go to zero Stars, miss my pickup again. Also request for supervisor to contact me ignored. If they don't call me tomorrow I'm canceling my service.Updated to 1 star. They were good for a few months, but now back to not picking up my bins, or contacting me when requested.2 stars because I often have to report missed pick ups, and when I ask for a supervisor to contact me, they never do.l
Pam Gardner
2 months ago
Great communication regarding scheduling, come when expected.
Thomas LaMartina
a month ago
WM is always there and do a decent job
Jeff Emerling
5 months ago
So far so good. Timely and neat pick-up as promised.
Sharon Burganowski
7 months ago
Not happy with broken glass left on the road from the truck. I walk my dog and it appears that the truck drops shards of broken glass up and down the streets.
Stephen Schaffer
a year ago
3 months ago when I purchased this service it was $32/month. The price has doubled since then and there is still trash in my cans half the time after pick up. Will be exploring other options like casella
Monica Morris
a year ago
I have never had a problem with this company. They are more than happy to accommodate my pick up needs. Are always on time and provide an inexpensive service. They always let me know when pick up will be during a Holiday week.
Mark Sisti
6 months ago
Great Service ! Never an issue. Give them a call for your dumpster needs A++++
Melessa Witkowski
8 months ago
Consistent, professional service - take extras with no problem whenever needed.
Matty Manning
9 months ago
Fantastic all the way from office/customer service to the drivers and workers out on the road!! A plus
Peggie Sue
a year ago
No live human working here to answer any phone calls. I guess they have so much work they don't need any more business from me I will take it elsewhere. Thank you.
Jibba Jibba
4 years ago
This service, is one I WOULD NOT RECOMMEND. Service is horrible. Whole residential districts just left full of trash. Homes call for a missed pickup, the company says "eh, next week" "too bad" they do not do their jobs.
Samantha Cade
10 months ago
Garbage pick up is easy to start. Website can be hard to navigate at times.
Shirley Skinner
4 months ago
Service is dependable and good.
Tim Fackrell
2 years ago
Home trash service. They picked up my trash on time. Horriable customer service. Hard to contact on the phone may sit on hold for hours and don't provide a trash can.
Jocko Martinez
a year ago
Driver almost ran me over. Trash taken out of can then he dumped it. Poor service just emails no one to talk to.
Brendan Sanders
2 years ago
Giving 1 star because they threw my garbage bin in the road and didn't even take the garbage bags out of the bin.
stephen Denochick
6 months ago
Great service and on time
pam russell
2 months ago
Dependable service!