Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
k h
a month ago
I recently visited Mavis in Catskill and the manager Carl was fantastic. They have exceptional customer service. I needed new brakes and rotors and tires and they showed me what was going on with the situation, knew what they were talking about, and fixed it in a timely manner. Super kind, professional, and helped me pick the best options for my budget and gave me the cheapest options. Highly recommend this Mavis to everyone!
Christine Weinberg
a month ago
Went to Mavis in Catskill today and had the absolute best experience! They were helpful, informative and honest! Carl went above and beyond to make my experience great and everyone that worked there was friendly. I will definitely be back for any of my auto needs as well as recommend them to friends, family and anyone in need of great service!
Carl Cheney
a month ago
Friendly folks with quick service and good deals. They treated us very well. Carl is kind and friendly. Overall a great experience.
Kate Russell
a month ago
The manager Carl here is wonderful. I thought every Mavis would be the same, but he proved me wrong. After a poor experience at a different Mavis, I poured my faith into these guys and they were respectful and felt very honest. I will be back for more work next week!
Deborsh Slattery (Dozer)
a month ago
Best experience ever at Mavis!!It's been a number of years since my last attempt to shop at Mavis.From the time a walked in until the final sale the sales manager & sales rep guys (carl & David) went above and beyond any customer service, I've experienced in a long time.Kudos to them both for they both embody what we need more of in this world, kindness!
Dina Miller
a month ago
Mavis Tire in Catskill provided exceptional service that s friendly, professional, and punctual. The staff is courteous and accommodating, ensuring a pleasant experience from start to finish. They offer a great value for the quality of service provided. Plus, they're always on time, respecting customers' schedules and making the entire process smooth and convenient.
James Palmer
a month ago
My experience at Mavis Tire was phenomenal. Carl Becker has excellent customer service skills and is incredible at running the place and serving customers fast and diligently. Haven t seen Mavis look so booming with happy workers in a long time. Highly recommend!!
Tristan Francis
a week ago
Carl was very helpful in answering all of my questions. Louis worked on my vehicle quickly and efficiently. Louis and Carl also recommended any extra parts I may need for my vehicle. Highly recommend!
Emerald Eyes Are Green
3 days ago
Carl was a gem! Had a flat tire and couldn t get to my dealer, so he ordered tires and had them installed the next day! All the guys who work here are amazing!
Denise Despres
2 months ago
To our new-found friends at Mavis Tire in Catskill, NY: My daughter had a flat tire in Round Top, New York. She found Mavis on-line. Her car was towed there at 5:30 this afternoon. The tire was assessed immediately. It was irreparable. She was given sound advice by the tire experts regarding purchase of a new tire and given some great discounts on the total costs of the repairs. I was greatly impressed with the service. Within 30-45 minutes, she was back on the road again. We will return to Mavis in the future whenever problems arise with our tires, or when we are in need of new tires. Customer Service was fantastic - a very friendly and efficient staff. I rate this business a 20 out of 5 !! May God bless them all for placing the customer first and for taking such good care of my daughter. You are a true blessing to this area !!!
Stephanie Sellars
2 months ago
Fast and friendly high quality service! I did not have an advance appointment. Came in with a semi-flat tire and didn t have to wait too long. They found a nail in my tire and repaired it. They also generously answered some questions I had about tires in general. I would definitely come back to Mavis to take care of any future tire needs.
Zachary Halperin
a month ago
Spoke to Carl at Mavis in catskill and he was extremely professional, helped me choose which tires were best for my car and gave me a great price. Turnaround time was quick. I definitely recommend going to see him if you need new tires for your car.
Valerie Naccarato
4 weeks ago
My daughter, who lives in Cairo, got a flat which became an all day issue because the lug nuts were stripped. After finally getting the tire off we took it to Mavis late in the day hoping they could plug the tire. The manager was awesome! He took the tire right in, plugged it and we were out the door within 10 minutes! After a long frustrating day, it was great to get such great customer service! Thank you Mavis!
Kim Snyder
2 weeks ago
Carl in the Catskill NY, what a fantastic job and a pleasure to deal with. Had a slight problem, but Carl went above and beyond, great customer service. I myself being in retail and management for 20 years do know great customer service when I see it and experience it.
Michael Wolfe
2 months ago
What a great experience! I just came to get some tires patched, but Carl at the service desk and the team here really took care of me. In and out with no hassle. I ll definitely be back to purchase my tires here this year! Don t overlook these guys!
Bria Monet
a month ago
Great experience. The staff here are very informative and willing to assist in the immediate. The wait time was little to none and they were able to find the issue promptly as well. Overall great service.
SUSAN GRACE
5 months ago
I would like to say that I ve been a customer for years and have only had great experiences whenever I brought my vehicle in to the Catskill location.The manager Carl is one of the nicest people you will ever meet. He is professional knowledgeable and a hands on manager. All of the technicians are great and I would trust each an every one of them to work on my vehicle.I want to thank the technician Zachary for doing an outstanding job on my vehicle.Thank you!Susan M
paidforthis
4 weeks ago
I had a simple fix a nail in my tire caused a pretty fast, slow leak. It was a Saturday afternoon. I went to two other shops that were open both said not today! I arrived at Mavis catskill and my car was on a lift within 30 minutes. The leak was plugged, and I was on my way. Thank you Karl and Company. You saved my weekend!
Yoseli Segura
2 months ago
Every time I go there everyone is so nice and helpful. Carl is always there to make me feel sure that any issue I have with my car gets fix right away. I definitely recommend to all my friends and family. It s an amazing company with an amazing team.
amanda cole
2 months ago
Carl and Kevin gave me bad news that I needed new brakes and rotors and tires, news I didn t want to hear, but they showed me what was going on with the situation, knew what they were talking about, and probably saved my life. I would ve kept driving even though I was slipping in the rain and snow, and ignoring the brakes getting soft. Life savers, super kind, helped me pick the best options for my budget and gave me the cheapest options. I love these guys. Probably $100 less than other places, at least.
Jeffery Grover
a week ago
Well let's start this off...on Saturday 4/6/24...had some issues on my visit...I came to mavis catskill Tuesday morning and Carl took such good care of me ...he is an amazing manager will and has always taken such great care of me
Sara Lubera
a month ago
I had a great experience at Mavis today! Four new tires and alignment, in and out super fast! Carl was amazing and made this as easy and inexpensive as possible.
Bobbi Jean
3 months ago
I have had such amazing experiences every single visit especially with Dave, Karl, Luis and Tom. They really go above and beyond to make sure the job is done right and I couldn't be more thankful. Def recommending them to friends and family!!
Jen Lavender
3 months ago
These guys were extremely professional and very helpful. While waiting for my vehicle I witnessed how rude people can be, about things that are out of anyone s control. The management does an amazing job at staying cool and collected regardless of how they are treated, which says a lot. It s sad that they have to, but props to them for staying so professional.
Ryan Russell
a year ago
The guys took good care of my truck, communication was great and I m ecstatic with the look of my new tires on my truck. They were short staffed and very busy the day I went and still managed to get it done in a timely manner. Thank you Kevin, Carl and the rest of the guys down there for making it happen. Definitely recommend!
Edward Messina
a month ago
Karl and crew were very attentive to letting me know what was going on with my vehicle thru out the service process. It really made the wait bearable. Excellent service will go back .
Donna Moran
4 months ago
I went to Mavis in Catskill yesterday afternoon. I had no appointment but Carl and his team were so accommodating, friendly and efficient . I had tires put on and oil changed. Excellent experience, I will be returning for any future work I need done !
Solange Calcano
3 days ago
I suggest everyone to go to Mavis in Catskill Ny they will warm welcome you like family and will give you an honest diagnostic of your car I will recommend to all my friends and family and hoping they can keep Carl here
Edward Shultis
a week ago
Carl and all the guys in the shop were great. Quick service for a great price! Will be coming back.
Lindsay Hafer
a month ago
Carl was amazing. I had a flat tire and he was able to squeeze me in on a super busy morning. Great customer service will definitely be back!