Carle Place Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Fitzpatrick
a month ago
My office moved to the same block as Carle Place Automotive about 2 years ago, so I was really excited to have a mechanic so close! I bring my car there for regular work as well as emergencies and they are great to me! Christina (or Christine sorry) at the desk is just the sweetest and I m always so happy with the work and especially the price!! Thank you all so much!!

  Zhiqi Zhou
8 months ago
I have been going Care Place Auto for all of my repair needs like: state inspection, tire changes, brakes, battery change. This place is my go to place when it comes to car repairs. The owner and the staffs of this place is great. They treated me more than just fairly and the rate is very reasonable. Most recently I needed a state inspection for my jeep wrangler, but the battery in that car just died on me right before the inspection. To make it worse, I have a trip coming in 2 days so I wont be able to pick up my car until 2 weeks after. The owner told me they would take care of the battery change and inspection then drop of my car at my driveway after it's all done!!! what more can you ask for?? I'm really thrilled with the quality of their work and services. As long as I have a car, this will be the place I come for repairs! Highly recommended!!Services: Tires, Wheel alignment, Brakes, Brake service & repair, Battery, Oil change

  Cesar Flores
4 months ago
I called early 9am and asked if they had room for my jeep for a state inspection and dropped the car. I called the shop at 11 am, and they told me it is not ready. I got a call back at 2.30 pm, and the guy LOU (RUDELY) told me the car is making noise and wanted to charge me $45 to check. Nothing was checked on the jeep. Waste of time and money, I had to leave early from work.

  Seena Talasazan
4 months ago
Working with Gus is an absolute pleasure. He is extremely hands-on and helpful. He truly cares about his customers. I would recommend highly to anybody else. Thank you.

  Christopher DeVito
5 months ago
FIND SOMEWHERE ELSE TO GO. Disrespectful, condescending, and the rip off mechanic everyone hears about. Not sure of his name. But he s an older guy with dark hair and glasses. In the short conversation, he tells me he is doing me a favor , then raises his price. Tell me he s got better things to do. Do yourself a favor. GO FIND SOMEONE ELSE. Don t waste your time with this shop. Would like to say I m in healthcare and I m ver tolerable with people. But this guy will outright lie to your face. And take your money.

  Steve Harrington
6 months ago
Carle Place Automotive is the only play on Long Island! Family owned and operated, there is a reason they are constantly busy every day they are open. They are knowledgable and trustworthy, and are my one stop shop for all my auto repair needs. While they may not be the cheapest, they are the best, and the prices are negligible for the quality of worksmanship you get at the shop. If you are looking for an honest mechanic that peforms quality work at reasonable prices, look no further than Carle Place Automotive!!

  Carl Oliveri
7 months ago
GARBAGE TIME! Awful customer service and constantly overwhelmed. I had 3 separate appointments for an inspection and they couldn't service the appointment they made! First time the machine was down, second time they were too busy and this time they had walk ins in front of me. So why take the appointment? Not to mention the owner (Lou) was rude and offered no help outside of "I can't help you". I'm sure my $80 won't make an impact but you lost a customer. AVOID!!!!

  frank mastromauro
7 months ago
Great to have such an honest team in town. I took my car elsewhere on a Sunday and was told I needed a new tire. Carle place auto looked at it the next day and said a $20 plug would do - saved me a few hundred. Thanks.

  Sam LEE
a year ago
I have been to two different places to get state inspection. One place told me to change tire bc they focus on tires.but I had them replaced 1 yr ago. Second place wanted me to replace brake pad and rotors estimate came 1376.56. But it didn't make any sense. Finally, i decided to go Carl place mechanic which my friends recommend. I passed the inspection without trying make up things to sell or replace. Very honest ppl especially, owner. I highly recommend. I will be his customer for life.

  Matt Keenan
3 months ago
Carle Place Auto is always extremely helpful. I would strongly recommend going here for any of your car needs.

  Denis Wodkins
2 years ago
He's my go to mechanic. Family owned and friendly as can be. I have never been disappointed with their service. They will give outstanding and personal service if they know you. Of course I am only one person; but these are actually a good group there are none better in my book.

  Siddharth Poonja
6 years ago
I highly recommend Carle Place Automotive and have been bringing my vehicles here for the last 5 years. I have nothing but the highest regard for Lou, Gus and Christina. They are honest and ethical. They take the time to explain in detail the repairs that need to be done. I once took my car in with the intent of replacing all tires which, in my na�ve estimation, were worn out. They assured me that there was still life in the tires and that I could easily push the existing tires for another 3-4 months. Speaks volumes of how customer focused they are!

  Andy B
3 months ago
Great experience at this shop and its nice to not be sold services that aren't needed.

  Gil So
2 years ago
I ve been going to these guys since they were on old country road G&L Exxon in the late 90s. 6 cars in. Always treated fairly and good workmanship. I can rely on their work. Lou, Gus, and Christina are just excellent people to deal with.

  tony grima
a year ago
Best people In the auto repair industry I ve ever had to deal with. Very professional and great rates. Thanks for help and services keep up the good work.Services: Tires, Auto engine diagnostic, Brake service & repairServices: Tires, Auto engine diagnostic, Brake service & repair

  Anisur Rahman Dipu
4 years ago
I went three days here for State Inspection. Every times they said it'll take two hours for State Inspection and I've to keep the car or wait over there! First time I think may be they are busy with other works than went over in next day they said two hours and I was surprised and think again they may be busy too. In third day they said again two hours and I asked the guy two hours but he became angry and said me, everyday same question! He was whispering and walk away! I'm driving for many years but never heard that state inspection takes two hours. I know they put a cable and check the engine and than give the report with a new sticker if the car pass the inspection.Another day I just change one of my tyre. I brought a new tyre and they just changed it. First the guy said the price will be $15.00. I said ok but when I was paying they said the price is $20.00!They may have there own customers and don't care about others. It's so worst. I'm doing my inspection in other place and it's finished when I'm writing and posting this!Wishing good luck and good business.

  Keith O'Brien
4 years ago
These other reviews must be friends of theirs.Very grumpy and was told that I had an attitude.Called the previous day and was told "we can handle that, bring it in." The following morning I was met by someone who wouldn't even visually inspect my issue before I left. I was then told "my days of jumping under cars are over, I have to wait until I can put it on a lift." My truck is almost two feet off the ground already, I'm not driving an Acura.They don't seem to enthused about their work. I will never use this shop and recommend that you don't either. I want someone who enjoys their job working on my vehicles.

  Ann Marie Marziliano
5 years ago
Used them twice and never again!! All I asked was to change my going flat tire for the spare. They offered for me to buy tires from them I said no, knowing I was going to Sears in the week. Instead of changing flat tire for spare, they put a patch on it, which lasted all of 25 minutes to, and I paid them a $20 for their trouble! I just went to Costco, asked a few guys to do it for me, and in 10 minutes, they were done, at 7:45 in the evening, Thanksgiving weekend!!

  Eric McElwee
5 years ago
Spectacular experience!John was very outgoing, courteous, knowledgeable, and most of all upfront and honest. This may have been the best automotive experience of my lifetime and I have had many !!Smooth & easy !Thanks again JOHN & Autobuy!

  Roberto Lopez
9 years ago
Great people and great mechanics, I have been bringing my vehicles to them for about 4 years and they have been always right on the repairs provided to my cars. I recommend Carl place auto to everyone and it's just because you can't get any better mechanics than them.

  Nelson Sanchez
3 months ago
Went in for a diagnostic and left without one just got charged for nothing

  Megh Bouderau
7 years ago
Best mechanic on Long Island! Lou, Gus, and Christina are the nicest around, and explain everything so regular people can understand what is wrong. They always fix any problem I come in with. I highly recommend coming here!

  Mogul Siren
9 years ago
Whoever wrote the rest of these reviews are obviously the owner themselves, went here for a complete 2 months and morel or less 3K out of my pocket and within those 2 months, my car was never in a better place because every other day my car will crap out on me and the owner/mechanic would tell and makeup BS just to milk more money from me. Went to another mechanic and was told that all the problems that he was supposed to fix are still there, he just went in and bandaid the problems, no wonder problems won't go away. I am contemplating of taking this business in small claims court and report him to consumer affairs. Such a shame for someone whom we trusted because he's local. One of these days, karma will get him and bite him in the ass for cheating on people with their hard earned money.

  Chris L
5 years ago
I've been going here for years. Prices have always been competitive and they are honest. They could have charged me for an alternator but they found the terminals were just corroded.They saved me big time.

  Gabriela Fernandez
5 years ago
Wouldn t recommend coming here at all! My 60 year old mother was discriminated and disrespected when she came in to ask about a tire repair. I don t see how a business like this can be successful being racist to their customers and refusing them their service!? Not gonna get them anywhere promoting hate.

  sharon genao
2 years ago
Very fast, great work and they treated me really well even though I brought in a car that could hardly be driven.

  Christopher Clancy
7 years ago
Great, honest mechanic. I have been bringing my cars here since I moved to the area and they have always been superb.

  Anton Roger
2 years ago
This guy is number one cheat , rude guy i have ever come across , he just fix the leakage of the AC and charged for compressor replacement but not ready to answer any question, trying escape from the spot , on top of the labor and material cost , he charged additional amount as a tax but that was not mentioned on the invoice, if you ask the question about the issue, he simply turn away and ask us to speak with one lady sitting on the counter , so rude , such a bad experience i had at this place, never go to this place,Service: Air conditioning

  Bob Mackin
6 years ago
I've been doing business with Louie and Gus for over thirty years. Very helpful and reliable. Always satisfied.

  Brenden Teak
2 years ago
Great place to do business.These guys actually take thier time and are very affordable. The best part is they are very proud of thier work.Services: Tires, Oil changeServices: Tires, Oil change