Quality Hill Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Polak
a week ago
On 3/11/24 I called AAA and after 3 and 1/2 hours this company responded with a flatbed to transport my vehicle to my mechanic. My vehicle had a broken control arm and no body damage. About an hour after my vehicle was transported AAA called me to inform me that the flatbed driver had damaged my front fender and my nose clip. After I looked at it I also see that my grill is cracked in three places. AAA said that they would file a complaint for me and claim so that I can have my vehicle fixed. 3/25/24 AAA notifies me that they will not be holding this company liable for damaging my vehicle because there's no proof. I gave AAA a picture of my vehicle where the nose clip is connected and the fender is in good shape with no damage to it. The picture was taken while I was waiting 3 and 1/2 hours. Bad business. Bad public relations. When you make a mistake you should own up to it. My vehicle should be repaired by the company that caused the damage. I have notified the Better Business Bureau.

  Beth Funk
a year ago
They were Called to have my vehicle toad to their location by a local police department. They were very easy to work with and very professional. The owner Even helped me by taking a form of payment that he does not take normly because I am a local resident and didn't want me to get further storage fees that I would be unable to pay. Most other garages would of just let me rack up a larger bill for their own personal gain. Would recommend them over & over again !!!! Thank you again for top notch service

  Kenneth Stark
a year ago
Stranded when my partner's engine seized Will and Jerry came to tow us. We were on Thruway property and they couldn't so they called AAA to get the official tow company. They then waited to assure we got the help we needed.In these times it is a rarity to find such professionalism and kindness.The courtesy and empathy Will and Jerry demonstrated made a bad day a whole lot better.

  Mary LaGioia (Mary L)
a year ago
Those people are as crooked as they come and the prices are utterly ridiculous. Unhelpful, uncooperative and totally out of line. My car was stolen and they recovered it then tried telling me that I needed to turn my title over to them in exchange for my simple request to have my plates back so I could turn them into dmv.

  Will Hart
a year ago
Tow driver is very unprofessional and argued that validn ny plates were not vaild. AAA sent a different tow company and they preformed the job flawlessly and in 15 minutes for what quaily hill couldn't not and didn't even attempt to do.

  Ellen Ford
5 years ago
I had to have my Harley towed today and I was very impressed with the care taken when strapping the bike down. They used special padded tie downs and were very careful being sure the bike was stable and nothing would damage the paint job. The staff was very kind and courteous. I highly recommend them for your motorcycle towing needs!

  Rebecca Mason
4 years ago
When used for AAA they are good at letting you know if your car is under warranty and taking it to the dealership. Once out there they don't do anything else, they just drop it off. They don't fill out a paper for the car or put your keys in the drop box. Your car is sitting there unlocked. Other times I've gone there they've tried to charge me for things I didn't need. That last part was years ago, hopefully that has gotten better. I unfortunately am to afraid to try their service again.

  Greg
3 years ago
Great service, very professional. Needed our vehicle towed to the dealership. They arrived on-time and took care of everything. Thank you.

  Scott Carroll
6 years ago
I only use them to tow my cars. Beat around. I should just buy a new car but the guys are great and I like seeing them

  Thomas Smith
6 years ago
Very through and honest. Might not be the cheapest but you get what you pay for. Unlike most places now they don't steer you to buy what you don't need.

  Tina Mcnulty
5 years ago
Ricky and his team are great people! Never had an issue with them ever!

  Lynn Hurrle
4 years ago
AAA service and fixed me up with a new battery within an hour. These guys are great.

  Carla DeShaw
a year ago
Very reasonable, honest, and knowledgeable service.

  Karen McDonnell
8 years ago
Fast, professional, and extremely helpful! Went above and beyond what was expected!! Would call them again in a heartbeat!!!

  Thomas Smith
a year ago
Great mechanics. They get it right the first time.

  Robbin Mallette
4 years ago
Very friendly, the cost of an oil change was great.

  Green Team
3 years ago
Quality work with personal care.

  Claire Sulliven
3 years ago
Excellent, efficient service...

  james emert
3 years ago
Best place to go