Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
kate ogdenski
2 months ago
Very nice and fair guy. Rob is very personable and all around great guy. I know nothing about vehicles and the mechanics behind them, but Rob broke it all down for me in a way I could understand and even showed me everything on my car an walked me thru it all I'm a visual person so having g him show me everything as he's explaining to me really helped me to understand. Very trustworthy and welcoming environment I refuse to go to any other auto mechanic than ROB'S AUTO CLINIC. He is a very honest and reliable mechanic. Best in the business for sure.
Beautiful Mama
6 months ago
On Saturday, I went to Rob's Auto Clinic thinking I needed brakes because there is dust on my hubs. Well Rob took off my tire and came back in to inform me that I dont need them. He then brings me out to the shop to have me see personally that my brakes are pretty much new. I am a pizza delivery woman and am very hard on them. When I bought the car the dealership put cheap brakes on them which causes the dust. I refuse to go to any other auto mechanic than ROB'S AUTO CLINIC. He is a very honest and reliable mechanic. I have another appointment with him for my daughter's car on Wednesday. I trust him with my vehicles.
Steven Fousse
9 months ago
I recently had the pleasure of visiting an auto body shop that truly impressed me with their exceptional workmanship. The highlight of my experience was undoubtedly Liam, one of their skilled workers, who went above and beyond to ensure my satisfaction. I would wholeheartedly recommend this shop to anyone in need of reliable auto body repairs.From the moment I walked in, Liam's friendly demeanor and professionalism immediately put me at ease. He took the time to listen to my concerns and thoroughly explained the repair process, making sure I understood every step. His expertise and attention to detail were evident throughout, as my vehicle was restored to its original condition, if not better. Liam kept me informed about the progress and provided updates promptly, giving me peace of mind throughout the entire process.The exceptional work done by this auto body shop, combined with the outstanding service provided by Liam, has left a lasting impression on me. I would not hesitate to recommend this shop to my friends and family, as they are guaranteed to receive top-notch repairs and exceptional customer service. Trustworthy, skilled, and dedicated, this shop and their remarkable worker, Liam, deserve all the praise they receive.Services: Transmission, Exhaust, Steering & suspension repair
helen wilcox
9 months ago
My girlfriend and I were traveling home from Pennsylvania and ran into car problems. No need to go into detail, but Rob had our backs, was honest and got us on our way home to Canada. Rob is one of the most honest human beings I have ever met and truly cares. This man deserves 100 stars. !!! We will stop in to say hi on our next trip through. 5 stars is all I can give buddy, but you truly deserve more. Thank you again so much for everything you did for us. My husband thanks you also as you got us home !!! Much love.
Jason Stiffler
8 months ago
I ran into car trouble while on vacation in Canandaigua. My engine started shaking and wouldn t go past 25 mph. It was our last day of our trip and I had to get it repaired quickly. After calling a few places, I got to talk to someone from Rob s and they said to bring it over. Rob took a look at it right away and diagnosed it quickly. He worked to get the parts and stayed late to fix it. Overall, I was very happy to have found Rob s shop as he worked hard for me and helped me out in a pinch. I would definitely recommend him if you re in the area.
Wesley Murray
7 months ago
Traveling from Stoney Brook back to northern Vermont and we had a tire blow out so bad that it broke the weld on our pop-up frame near the wheel well. Called several places on a Saturday morning looking for help in an area we had absolutely no familiarity with (over 6 hours from home) and received a bunch of can t helps or take it down the street . When we called Rob, he said bring it on over and he fixed it right up in about 20 minutes. When you have issues on your travels, Rob and his wife are the type of people you can only hope to find. Definitely would recommend for service if you re in the area!Service: General repairs & maintenance
Amiee Ingebrigtsen
9 months ago
Rob helped us out first thing in the morning on our epic cross country road trip. We hit a tire tread and had some parts scraping the road. He fixed us up and sent us on our way. Super nice, way efficient, and lovely orange tabby cat hanging out in the garage. Thanks Rob!
Stephanie Cini
9 months ago
My bestie and I were travelling back home from Pennsylvania to Toronto, Ontario on Sat, July 8 and ran into car trouble just a mile off of a toll on the NY thruway in Phelps. We located Rob's shop in the vicinity and when we called and explained our issue, he agreed to take us in. 2 tow trucks later we arrived at his shop at 4.30pm. Even though his shop is closed on Sunday, he agreed to work on my car to get us on our way.Words cannot even describe how grateful we are to Rob. He took to the task, worked so hard to get us up and running. His workmanship, expertise, honesty and heart of gold got us on the road.Extending a special shout out to his wife Chris, Junior, Liam and Uncle Earl who also helped along the way. I would give a million stars if I could. We were treated kindly and with compassion. This shop was certainly our rainbow amidst the chaos.We cannot thank you enough guys and hope to come and visit on our next road trip. And of course, if ya'll decide to hit Ontario, let us know... we will be your chaperones!And to the trolls that gave bad reviews.... you are the dishonest ones. We are as real as it gets.
Richard Burley
a year ago
I have been bringing my vehicles to Rob for about 4 years he is always treated me very good in his prices are average if not below he takes his time to make sure the work is done right the first time so it doesn't have to be done a second. In one situation I was having an issue with my car not wanting to start after I got gas he diagnosed it as a fuel pump but he reached out to other mechanics without me knowing and was able to determine that it was a gas valve he very easily could have charged me for the fuel pump but instead he informed me that he found out that it was something different and saved me a very significant amount of money. As an Uber driver I am unfortunately at mechanics quite a bit just because of the wear and tear I am very fortunate to have found Rob and I highly recommend anybody bring their car to him.
Ryan Shanahan
a year ago
Rob is great! Got a 2011 ford focus 108,000 mi that was sitting for 18 months from a friend so it needed considerable work all four wheel bearings, brand new back brake drums full assembly and hardware, servicing of front brakes, side view installation, oil change and 4 used but good all season tires..also allowed a payment plan that works for me so i was able to get right on the road immediately!!!Services: Tires, General repairs & maintenance, Auto brake repair, Side view mirror repair, Brakes, Wiper blade installation, Oil change
Jakob Pollack
3 years ago
Rob was very knowledgeable and helpful with my tires and repairs. He did more than what I came in for, at NO EXTRA CHARGE. He actually even gave me a discount price on the original quote. Friendly atmosphere, and I will DEFINITELY be coming back! I never leave reviews so this says a lot in itself haha. Already recommending to friends and family.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning
Andrew Bassett
2 years ago
Highly recommend!!! Very perfessional, nice staff, and very honest and upfront about prices.. I never gotta worry when I drop my car off here!!! Rob is a great mechanic with many and many years of experience!!! All and all great shop will be visiting again very soon!!! Services: Electrical, Auto engine tuning, Engine repair, Oil changeServices: Electrical, Auto engine tuning, Engine repair, Oil change
Timothy Powers
2 years ago
The guy was Nice, the work wasn't complete, kept trying to contact Rob normally didn't return my calls.when I was able to get the status on the vehicle it was lies and excuses about parts, employees quitting ECT ECT.. long story short after 10 months of the being dragged along, Rob cut the catalytic converters off our vehicle and took it to J&J turned out the work that was done was incorrect and the engine no longer is functional. I do not recommend anyone take there vehicle to this shop. Maybe for an oil change or something however we all take our own risk, this place certainly won't be where I risk taking another vehicle nor would I recommend it. The vehicle was my wife's only vehicle she lost a great employment opportunity due to the promises Rob had given us every time we did gain contact with him. After finding out the car has been scrapped, we went to J&J picked out the vehicle. It was so sad to see we had made such a mistake. The engine no longer runs the interior of vehicle is destroyed, all the personal belongings that were left in the vehicle were spread all throughout the car. It was just horrible and we are being totally honest here. The reason for us waiting and holding out for 10 months was we believe in chances. Unfortunately this guy can't seem to complete the work promised. I'm gonna be posting video of the vehicle now on YouTube so people can see what can happen if you take your car to this place.Service: Auto engine tuning
Jayce Skellz
2 years ago
I brought in my 2003 Corolla CE with 230K miles, and let me tell you. These guys are the best in town! They were straightforward with prices, and what they fixed for me, polite as well, and held a conversation with some jokes here and there, if you need freindly, and bar-none service, go to robs!Services: Engine repair, BrakesServices: Engine repair, Brakes
Kim Nelson
a month ago
Awesome business stands by their work and word highly recommend
Catrina Jones
9 months ago
Worst place to take your vehicle . Everyone should Google the owner's names and see what comes upWhat I don't understand is why are all your reviews by your employees your family and your wife using a different name.Also parts you pay new for are junk yard parts from j and j so make sure you get new parts not usedIf I were you I would just bring the parts with meYou can go to the shop at your own risk buyAnd why do they have to have dss pay for a homeIf you're a reputable business why don't you just pay your bills and not have our tax dollars have to do it for youOwner has a court date for dwi So it's not like hes going to have a licenseGood luck
Vinnie Contes
2 years ago
Amazing service. Had my car in and out in a jiffy. Very professional and caring employees that are open with you and honest. Strongly recommend 11/10
Gerald Bogart
2 years ago
Went for a diagnostic test. Car stalled out every time I stopped the car . They told me what was wrong with it. They answered every question that I asked . They are kind and consideret. I will be going back to them for other repairs and work on all my vehicles.
S K
5 months ago
Best shop I've been to, Very personable
Wayne Rogers
2 years ago
Very pleased with the service they provided. Any issues I had they were more than happy work with me on. I would highly recommend them to anyone.Services: Auto battery replacement, Electrical, Auto engine diagnostic, Auto brake repair, Brakes, Auto brake replacementServices: Auto battery replacement, Electrical, Auto engine diagnostic, Auto brake repair, Brakes, Auto brake replacement
derrik simmons
2 years ago
Auto clinic is a very respectful and friendly repair shop the work they did on my car was fantastic and done in a timely manner.
Curt Grant
6 months ago
Rob is best... very smart .... every time I am there he is very helpful best in business and honest
Tunasub1gf
9 months ago
Phenomenal service and excellent atmosphere. will be back for more repairs, Thankyou Robby!Services: Tires, Brakes, Auto maintenance, Oil changeServices: Tires, Brakes, Auto maintenance, Oil change
Anthony Adams
7 months ago
Good people good shop , have a blessed day!
Ted Holton
2 years ago
Honest hard working garage and a pleasure to have work done by them would highly recommendServices: Carburetor cleaning, Air & cabin filter replacement, Steering & suspension repair, Auto engine tuning, Battery, Oil changeServices: Carburetor cleaning, Air & cabin filter replacement, Steering & suspension repair, Auto engine tuning, Battery, Oil change
Tartok Tikaani
2 years ago
Employees are very helpful, seem to know exactly what they are doing and decently priced. Will definitely be going back.
Taylor DeLeo
2 years ago
Great service! Friendly fair price knowledgeable! 10 out of 10 would recommend!!!
Chris Davies
3 years ago
Good quality work at a reasonable price, very courteous and open scheduleServices: Transmission, Exhaust, General repairs & maintenance, BrakesServices: Transmission, Exhaust, General repairs & maintenance, Brakes
Electronic Merchant Systems New York
3 years ago
Absolutely spectacular and detailed service with impecable attention to detail, definitely recommend
stevie shay
a year ago
Good work for decent prices