Scratch Busters AutoBody Collision and Dents of WNY

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher MacKay
a month ago
Took my vehicle in for a chip that was down to the metal and starting to rust. Glen did a great job matching the color and making look like new. Would highly recommend.

  John
10 months ago
My 2021 Subaru Crosstrek received a deep dent and scratches in the seam of the door, not just an ordinary door ding. I took it to Scratchbusters and Glenn worked his magic on that door to the point where you would never know anything happened! Glenn is a great guy with high standards. I highly recommend Scratchbusters! You won't be disappointed!

  Paul Viers
5 years ago
I just wanted to say WOW, and thank you to Glen for the amazing work on my car.I was told by my Insurance company that this dent would have about an 80% success rate. Glen called me after my insurance talked to him and he gave me the same realistic expectation for the dent.When I dropped it off he explained to me that he would need the Car for a little longer than expected, due to the severity of the dent (It was a very sharp dent, appeared to be from the corner of a Truck's door). He called me the next day to come pick it up and when I arrived, I couldn't even tell where the dent was. He is a true artist and is very proud of the work he does. I would recommend this guy a hundred times over, he is the last of a dying breed. A Consummate professional. Call Glen and get an estimate before going anywhere else.We sat and talked for almost an hour after I came to get the car about all things car related. A very personable and likeable person. He explained to me that he was not satisfied with the dent, so he spent extra time on it! That is a master craftsman. Thank you again sir!Call Now if you have a dent! He is an Artisan!

  Jordan Thompson
3 years ago
Glenn did a wonderful job on my 2014 Accord. His price was competitive with others in the area, however he was able to get me in right away.

  Matt Salzman
2 years ago
Had a bit of a mishap with my 2017 F-150 Raptor. Scratch Busters had good reviews, so I called. The woman who I spoke to was fantastic and had a great sense of humor. So I brought my truck in and talked to Glenn.He went over everything it would need and we actually talked for quite a bit. Dropped the truck off, and picked it up few days later.It looked like brand new! Glenn has been doing this for a long time, and is definitely at the top in my experience.I will take all of my vehicles to Scratch Busters, and will refer anyone and everyone to go see him. Glenn is the man!Thank you again for an overall awesome experience!

  Sydney Olshak
8 months ago
He was great. I had a massive scratch on my car and not only did he take care of it very quickly (within 36 hours), he also explained the breakdown of the cost. Even though a color match would be difficult due to the red paint, he did a damn good job, and you have to be looking close to tell it doesn't fully match. Will absolutely use his services again if I need to. Reasonable pricing as well.

  Jacob M
6 years ago
I recently purchased a 2003 BMW wagon, which is in very good condition other than a spot of rust on the rear quarter panel just above the wheel (a very common rust spot). My goal was to get the panel restored back to its original condition as best as possible and to preserve the car for many more years of driving. After speaking with Glen of Scratch Busters, he gave me a lot of confidence in his skill and ability, so I had him repair the rust. Im very pleased to say that Glen exceeded my expectations and did a fantastic job on the repair. There is no indication that the spot has even been repaired; it looks brand new from the factory! Based on my experience, I highly recommend Scratch Busters!

  Joe Pautler
3 years ago
I had a small "ding" and light scratch (in the clear coat) on the front fender of my Porsche Boxster. Glenn worked the area meticulously for 2 hours, and when he was done, it looked perfect! I can't even tell where the dent was before. His many years of experience really show. I had him give me an estimate for 3 small areas of damage on my wife's SUV, and will be setting up an appointment asap to take that vehicle to him as well. Thank you for the great service!

  JoAnne Paxon
11 months ago
Very happy with the work done, Glenn is a really nice person. He is fair and reasonable and will tell you what he can and can't do- while he can do miracles, that doesn't include everything. I appreciate honesty. And the truck was done sooner than expected. Last- due to some unexpected medical issues, I was late dropping truck off, and picking up. Glen could not have been nicer, very kind about it. Nice man, great repair, reasonable cost, thank you! I hope I don't have to come back, lol, but I won't hesitate if I need to!

  Keith Stiller
2 years ago
Glenn repaired a couple of dents on my 2021, Ford, F150, Lariat.Glenn has a great work ethic. He set my expectations on work and low price. He then went about exceeding both. The F150 has an aluminum body. I wasn't sure what to expect. The results were like magic! I know where the dents were... and now see no trace. Very happy customer.

  Heather
6 months ago
I highly recommend Scratchbusters. Every step of the process was excellent from initial consultation, to scheduling, to communication, to the repair itself. My car looked great and I was so happy with the customer service! Thank you!Service: PaintingService: Painting

  Lisette Steeg
2 years ago
I came to Scratch Busters after scraping/denting up the side of my truck. The scrapes were really deep all the way down to the metal. I made an appointment for an estimate and Glen was able to get me in the same day, which I was so grateful for. Glen was very honest and upfront with the costs. He gave me two options of the work he could do and allowed me to choose whichever would fit my budget. I chose to get it completely fixed as his prices are very reasonable! He took my truck that day and I had it back within 3 days. When I tell you it looks like nothing ever happened to my truck, I am more than pleased! I highly recommend scratch busters!

  Handsome Man
5 years ago
Just bought a custom painted BMW. Stone chip on front hood. Looks like new. Great job, great price, waited for me to pick up on Saturday. He could've gone home. Definitely hope I do not see him again. But if I get a chip or a dent or a scratch, I would not go anywhere else. You wont be sorry

  Angie Rosado
4 years ago
Glenn did an amazing job on my SUV. I made an appointment for an estimate and when he looked at the damages he was upfront and honest about the kind of repair it would need and how long it might take to fix. He explained the process of what he was going to do and the price was very fair for the work he was going to do! A few days before I had to take in my car to Glenn I got into a minor incident in which my front bumper and part of the fender bender got damaged and he took care of it even though it was an unexpected repair. I am very impressed with the quality of the work that got done and I highly recommend checking this business out. The prices are fair and I ended up saving a lot of money by going to him. Amazing job.

  Ken Stacy
4 years ago
Brought my truck in for a dent repair and some scratches. Glenn did an amazing job getting the repairs done in a very timely manner. He quoted me an exceptional price and did the repairs perfect! Glenn is excellent at what he does and is thorough on his work and his quality he puts out. I highly recommend ScratchBusters. I am very pleased.

  Frank M
4 years ago
I had a major crease dent that would have cost over $1,000 to have the body work done.Scratchbusters did a great job with the paintless dent repair for 1/3 of the cost.

  Robert Gamble
6 years ago
Glenn is an artist at what he does. I had the best experience getting a serious ding with paint damage repaired. Making an appointment was very easy. When I arrived he thoroughly diagnosed the damage, gave me a fair quote and spent most of the day meticulously removing the dent and matching the paint beautifully. I really enjoyed my day with you Glenn. Thank you!

  Eric Johnson
5 years ago
I recently took in my Subaru Outback after my passenger door was scratched and chipped from another car door hitting it. Glenn did a quick estimate and was able to schedule for the repair right away. Glenn did a great job fixing the scratch and his prices are reasonable! Would definitely recommend.

  brooke harris
6 years ago
My boyfriend just came back from having Glenn repair a scratch on his new blue Honda. He was elated at the quality of work. The color matched perfectly and the scratches were eliminated! He came home happy because Glenn got the car in quickly and charged a fair price. Thank you Glenn - once again you saved the day!

  Dennis Kuo
6 years ago
Glenn did a great job! He addressed every chip and scratch on my car - even the ones I didn't know about. The price was a fraction of repainting at a body shop and the results look great. Definitely worth it!

  Tom Reger
4 years ago
Someone hit my truck in a parking lot and then took off. I had two estimates done. One quoted me $800 and the other $900. A friend told me about Scratchbusters. Glen gave me an estimate of $365. Of course, I went to Glenn. The spot on my new truck looks unflawed. Superior work at a very fair price. He is passionate about his work and he s a nice guy all around!!

  Ayeshia Wyatt
5 years ago
I am extremely happy with the paint repair that was done on my vehicle. I had some collision damage along with scuffed paint and rust that was not worth involving the insurance company over (I drive a paid in full 2015 Mitsubishi Mirage). With that being said, Glen was upfront and honest that the job wont be perfect (unable to remove the dents). I was ok with that because I figured anything was better looking than brown unsightly scuff marks on a white vehicle. When I picked up the car, it was like nothing ever happened to it! Now that the paint is fixed, attention isn't drawn to the dents on the vehicle. They are no longer as noticeable unless you look closely. That is EXACTLY what I was hoping for. Even though I drive a basic car, I still want it to look nice, and Glen's work exceeded my expectations. The price I paid for the repair was also significantly less than I anticipated. You wont be disappointed if you chose to use this business! Thanks again Glen! :)

  Mat
4 years ago
Had a difficult dent in a tough location to repair on my red VW GTI. Glenn did a fantastic job getting it out. He is very meticulous , takes his time, and made sure he removes the dent as close to 100% as possible. I couldn't be more pleased with the work. He also repaired my dinged and scratch rims. Once again, Glenn did a great job. If you want something done correctly, have Glenn do it.

  American Land
5 years ago
Took my 2017 Harley Davidson to scratch busters collision. Had a dent on my front fender. Glen (the owner), was very professional and set me right up. The dent was gone. Vanished! Was very impressed. I will recommend him to everyone. What a great job Glen! Thank you so much. Check out their website people!

  Nick Lane
7 years ago
I had some scratches on my car so I took it to Scratch Busters. The owner, Glenn, took his time explaining his process to me and pointed out some other improvements that could be done to make my car really shine. The fix he did to my scratches looks amazing. I found his prices to be reasonable and will no doubt be taking my car back there again when I need additional work done. Perfect experience.

  Samuel Sheard
5 years ago
Took my 2015 Dodge Ram in after an accident occurred that heavily damaged my rear bumper and drivers side rear quarter panel. The estimate for repair was less than I expected compared to my dealer,and he was upfront about possible alignment issues but would do hisbest. He also was great communicating with me every step of the way.The final result was amazing and I could not be happier with everythingthat took place in the process. Pride and Professionalism are hallmarksof Scratch Busters way of doing business. I highly recommend them!!

  James Smith
7 years ago
Glenn did a fantastic job on the rear hatch door of my van! He removed the dent, repainted it like brand new, all without putting a dent in my wallet. Thanks, Glenn!!! Great customer service, fast scheduling, very courteous, and would highly recommend!

  Sultan Sallaj
3 years ago
What can I say about these guys! They really care about their customers and their business. And Glenn was definitely no exception. He was completely honest and straightforward with me. He told me, if he can't fix it, he won't do it. He also gave me an option of allowing me to fix it myself, telling me what I should buy and how I should do it. Of course I wanted him to do it knowing he'd do a great job, and he gave me a great quote. The back left side of the bumper was basically being held by duct tape; there were cracks all over and was literally falling apart. It took him a couple of hours; the glue he used was waterproof and solidified. He added a bunch of screws keeping it together. I tested out how durable it was, and it was actually stronger than it was before it got all busted. And the price? Way better than I expected. Replacing it would have costed me $1000, but I paid only a fifth the price. Highly recommended! And what a great guy too!

  Timothy Allen
5 years ago
Scratch Busters was an excellent experience from top to bottom. They worked with me to schedule an appointment to get my car in and to pick it up. When I picked it up I was thrilled to see that it looked like nothing had even happened to my car. The paint match was perfect, all the dent and scratches are gone and they were able to match my pin-striping. I was very please with how I was treated, the price and the results of the work. I 100% recommend!

  Michael Miranda
4 years ago
Went to Scratch Busters for a really bad dent in my front wheel well of my CTS. Glenn was honest and straight forward in explaining the process for the dent repair. Was very meticulous and went above and beyond to repair my vehicle. Looks Great! Excellent Work and Service! Extremely Happy! Michael Miranda - Bowmansville , NY