S & S Auto Body
4.7 (105)
321 Englewood Ave, Buffalo, NY 14223
(716) 834-0183
ssautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
S & S Auto Body is a highly recommended auto repair shop located in Buffalo, NY. With a strong focus on quality work, excellent customer service, and fair pricing, they have built a reputation for being reliable and trustworthy in the industry.
Services offered: General repairs & maintenance, Painting, Steering & suspension repair, Steering & suspension replacement, Body & Trim, Wheel alignment, Auto body & trim replacement.
S & S Auto Body Reviews Summary
Pros
- Top quality work and quick turnaround time
- Excellent communication and customer service
- Fair pricing and honest assessments
- Professionalism and reliability
Cons
- Some customers found the pricing to be on the higher side
- Occasional delays in completing the repairs
Suggestion
Consider offering more competitive pricing options to cater to a wider range of customers and work on improving efficiency to reduce repair time.
Positive Words
Excellent, top-notch, professional, honest, reliable, friendly, amazing, recommend
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
T P
a day ago
Bill, Ken and staff are excellent! This is my second time receiving service from S&S and my experience both times have exceeded expectations. Top quality work, quick turn around and the nicest people you will ever meet. If you need work done, GO THERE!!
Sheerah
4 months ago
Will be recommending S&S to all my friends! Bill provided excellent service and was communicative through the whole process. I dropped my car Monday morning to have my fender replaced and was able to pick it up Tuesday afternoon. He did amazing on the paint match and my car looks brand new again. I got a good price on the service compared to other shops in the area. Really glad I was able to find Bill and his team!
Carmen Bartolotta
2 months ago
I went in for an estimate after a small collision and wanted to know if there was any underlying damage. Bill had it checked out (removed the bumper) and let me know that afternoon that aside from a scuff on the rear bumper, which I declined to replace, there was nothing to worry about. Great service, great communication, free estimate, and they give you options. Highly recommended.
Nikko G
6 months ago
Very happy with the service Bill is kind and gave me awesome dealThe fact that they have a lot of cars tells me that they do a great job so I would totally understand if they even took long to take care of my car which they didn t.What matters is that you ll leave this place satisfied (:Highly recommend!
James Bernecki
2 weeks ago
Always responsive and very fair prices. Bill and his team is excellent
Fred Petersen
3 months ago
Absolutely top notch. Price was great, customer service was excellent, and the work they did for me was brilliant
Laurie S
2 months ago
Amazing job done on my car and reasonable. Highly recommend.
Sabrina Santana
11 months ago
Very honest and professional staff! When I needed a repair on my car I went to a few auto shops to get a quote and their quote was the lowest by far. They did an amazing job and were very easy to communicate with. After the work was completed I needed something minor fixed and they addressed the issue promptly. I wouldn t go anywhere else!Services: Painting, General repairs & maintenance
Merita JAHA
6 months ago
S&S Auto Body team is very professional and kind. Bill was my fist contact. He was great at communicating, helpful, and caring. They did a great job.
Shao-wei Huang
10 months ago
Came here for a deer accident that caused a serious dent on side of my car. I am very satisfied with the result. Bill was very friendly and helpful. He helped me save the money for the repair and even fixed the air conditioning issue of the car. Highly recommend the store if your car has cosmetic issues.Service: General repairs & maintenanceService: General repairs & maintenance
Eric Berg
a year ago
My new Genesis car was damaged badly in a hit and run. S & S thoroughly assessed the damage, replaced the entire front left suspension of my car, all necessary fenders, and completed body and paint work so well that my car looks brand new! Bill was always very on top of the status of my car, informing me every few days when I'd call. It took a while for parts to come in but Bill was very transparent and was doing everything he could to get them faster. Once all parts were in, my car was ready a within one week! These guys won't rush the job, they'll do it right. I would highly recommend them for their quality, professionalism, and friendliness.Services: Steering & suspension repair, Painting, General repairs & maintenance, Steering & suspension replacement, Body & Trim, Wheel alignment, Auto body & trim replacement
Jack Roberts
a year ago
Bill & crew did a good job, for a fair price.
Mark Saldanha
a year ago
The most honest mechanic I have ever come across. Actually TRIES to find the most cost effective option for your car. The customer service is out of this world - the level of communication was mind blowing, and I legitimately felt like I was their only customer. I rarely write Google reviews, only when I am absolutely blown away by a business. Recommend this place to everyone.Service: Body & Trim
Walter AndersonIII
4 months ago
Does great work on your vehicle may keep it a while, but does good work
Steven Leffler
a year ago
Bill and S & S are the most honest and amazing auto repair service I have ever dealt with. After asking for suggestions on social media they were hands down the most recommended and I am glad I followed the advice. I will recommend them to anyone ever needing collision repair.Services: Auto body & trim repair, Body & TrimServices: Auto body & trim repair, Body & Trim
MaryBeth LeCastre
2 years ago
Bill and his staff are wonderful. Great work & the best price around. They go out of their way to fix your car as quickly as possible and even help if you need a rental in the interim. I wouldn t have. collision work done anywhere else.Services: General repairs & maintenance, Body & TrimServices: General repairs & maintenance, Body & Trim
Sue
3 days ago
Bill was great, honest and affordable
Linda Heitman
4 months ago
Nice guys, kinda pricey, but easy to work with.
David Udin
2 years ago
These guys are great. They handle the insurance procedures smoothly with as little work on the customer's part as possible, and the work on the car is impeccable. They have done a wide range of work for me in the past. One time when an older car needed some work that would have cost more than the car was worth, they just screwed down the damaged panel, no charge, and it was fine for the remainder of the life of the car.
Morgan Bird
a year ago
Always amazing top ofnthe line work. They are always ready to help however they can...even last minute repairs. My 2009 still looks great because of their body work.
Micky Smith
3 years ago
I did not end up getting my car fixed. It was a car that I bought off of a friend. The damage was more substantial than I thought. Bill was awesome, polite, professional. Hopefully I never need to do business with them, but they will be the first place I go if I do.
Diana Hyland
5 years ago
Got into an accident and ruined my front bumper, these guys allowed me to tow it to them which is what the 1 star is for. Letting me tow it to their shop. My car sat in their shop for about 3 days without any word, didn t even call to say they received the vehicle, just left me hanging for days. After calling in they did the run around with me which resulted in my car being untouched. They had my vehicle for 2 weeks without starting it, which makes me wonder if they even looked at it fully. The battery was dead when I arrived. On top of all this, I told them I just wanted to make sure it was driveable. Instead they refused to give me service because it s all or nothing with us I am a young adult. I can not afford 4 grand for a bumper and ONE headlight. They told me my whole hood needed to be replaced yet there is no damage to my hood. I think these people are after your money. After having my car back, unfixed; for one night I have found all the parts I need for under 1 grand. So my review; is very disappointed.
Eleanor Wise
3 years ago
These guys bolted a seat into my van completely for free! A much needed gesture of goodwill in these trying times. Bill was a pleasure to talk with and had my van back to me in a day. Will be back when I need body work done for sure.
Erik Baker
4 years ago
Not only did they do an incredible job repairing my damaged bumper cover, but S&S got it done extremely fast! They are exceptionally professional and incredibly accommodating. Getting your car back to normal is always a concern when you've experienced an accident. You need not worry about that at all with the guys over at S & S Auto Body. I wouldn't recommend going anywhere else.
Cliff Tremblay
4 years ago
Hopefully none of y'all ever get into an accident. If You do,these are the guys you go to. Bill and the entire team are top notch. They worked with me and more importantly they worked for me. No BS like you get from Marubba or them other joints. Estimated my car, hooked me up with rental and fixed my car expertly. It's a shame you have to smash your car to go here. We need more automotive shops with people like this. Bravo S&S.
Jay Hwang
7 years ago
From the first moment, I called Bill Sulawskowitz at S&S Auto Body, he was kind, courteous, and professional. He knew exactly what was wrong with my car and was very prompt. This was the best car service I have been to, and I have been to many. The other staff were really friendly and knowledgeable as well. The prices were also very fair. If I had to choose one auto body shop in Buffalo, this would be the place I would choose. Definitely recommend to my friends and family.
Xavi P
7 years ago
Trust me, you are in good hands with these guys. They are honest, reliable and diligent. I got otherwise expensive work done on my car for the cheapest price. When they finished, I couldn't even tell what side the affected area was on! In addition to that, they also did minor touchups at no extra cost. And the clincher: the price was knocked down by $50 because I paid cash.
Katie Nadrowski
6 years ago
The best car service! They are so friendly and do all they can to help you out! They try to charge less than insurance every wants to charge and they are all so friendly! Once you go once they know your name! Awesome local business to support!
Colleen Morris
a year ago
These people are so nice. They make the awful situation of car damage so much easier to take and are very reasonably priced.
Mohammed Absar
a year ago
Did an amazing job on my '09 Corolla. Very good customer service and to the point. Recommend!