Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Suzanne Jaszcz
3 months ago
The owner Nelson is really nice. Went to drop off my vehicle the night before so it could be inspected the next morning. I dropped it off after they were closed but Nelson was just about to leave and kindly offered to put my vehicle in the garage even though he was on his way out. He went the extra mile for his customer.
Michelle Pawkett
6 months ago
A good friend of mine recommended Nirelli's after my dealership quoted $1500-$1600 for the work I needed done (brakes and rotors). I decided to give them a shot, and now I will be a repeat customer. Everyone was super friendly and professional. In addition, I was not taken advantage of, even though I know next to nothing about car repairs. The price I received was less than my original quote, my brakes work beautifully, and they are no longer making weird sounds. I am comfortable with them, and I know my car is in good hands. Plus, it is a local family business. Try them out. You will not be disappointed!
Jeff Reid
6 days ago
Top Notch service from top to bottom. Never a doubt with their recommendations. Great people and AMAZING service.
Deborah Oliver
a month ago
Great small business shop! Owner is very nice andche doesn't gauge prices! Repairs are done quickly!
Tayla
5 months ago
Update: perhaps your condescending tone in this reply is the same experience I had when I called to make an appointment with your repair shop. Good luck with your well deserved one star review.
Lauren Layfield
a month ago
Awesome experience and quick service. Thank you so much!
Jill Baszczynski
a year ago
Absolutely love Nirelli s Auto shop! Great customer service with an honest, hard working crew! Have gotten tires, oil changes, tire rotations and car inspection all at a great price. Thank you Andy!
Jay Dee
7 months ago
A great experience. I stopped in for an issue with my evaporator and was greeted with welcome and priority. I will absolutely be back.Service: Air conditioningService: Air conditioning
Michelle Rodriguez
8 months ago
Worse service ever. The people working didn't even approach me to want to know what was wrong all I needed was an inspection ticket mind you my car was new and they didn't even try to work with my hours.. The guys in the office had horrible attitudes....
kenneth Lesniowski
a year ago
Here's something new.....A repair shop with HONEST and professional people! They take the time to explain to the "less than mechanically minded" ( me! ) what the issues are, what needs to be done and how much it will cost. No guessing here; very upfront and agreeable. I continue to re-visit because of their experience and professionalism. Try them out, you won't be disappointed.
d yt
2 years ago
These guys were great. I thought their price was high after they called me back with an estimate on the work I knew needed to be done, so I asked them to give me some time while I called around. No sass, no nonsense they told me to call back when ready. Price was right on the market for other shops for the same work. Brakes, rotors, alignment, oil, they got the work done same day and the car runs like a dream. Thanks guys!Services: Air & cabin filter replacement, Steering & suspension repair, Brakes, Oil change
sperrazn
6 months ago
If you are looking for an honest, reliable, and quality mechanic, look no further than Nelson and his team at Nirelli s.
susan donovan
3 years ago
I always have great service from Nirelli s. Professional and friendly, always explain the issues. Brought my daughter s car in this week and thought it was going to be costly, but only needed a belt replaced. Honest service is why they have been around so long!Highly recommend them for any auto repair.Service: Steering & suspension repair
Joe k
2 years ago
I stoped in latter in the afternoon. My car needed a state safety inspection. The guys there treated me nicely and said I could bring it right in. They inspected the car and did not try to oversell any other services. You can't ask for any better ten that. I would stop and see them again.
Ayanna Lynnay
4 years ago
Completely impressed by their honesty and integrity. The Lexus dealer quoted me a high price for brakes and one of my co-workers suggested that I get an estimate from Nirelli's. Thank God I did. Nirelli's said I still had about 40-50% of brake pad left and they said they wouldn't recommend changing all of that at this time. Not only that but they took pictures and showed me exactly what they were talking about. They did all of that without charging me anything! It is so hard to find an honest mechanic so glad I found one. I HIGHLY recommend this shop!
Colin M
8 months ago
Absolutely excellent. Completely trustworthy and friendly staff. I loved my experience here.
Gust Johnson
6 years ago
Guy and Nelson Nirelli, owners, have one of the best shops I've ever had a car in in my 50 plus years of owning cars. As a shade tree mechanic, I like to do most service on my cars myself, but I'm in Minnesota but my daughter lives in Buffalo but I never have a worry if she has car troubles because they'll take care of it without any hassles. Highly recommended!
Emily Dunaif
5 years ago
They tried charging me $69 to change my low beam light. I told them it does not cost that much so the man said he will check with the mechanic and then they changed it to $45. Still a rip off but I had to get back to work. Just goes to show they were trying to rip me off. I came here for an oil change and they said my car needed synthetic oil and it did not. Shame on them for trying to take advantage of a young woman. I used to come here for all my car needs but no longer will bring my business to them. There are actual honest mechanics around unlike this place.
matthew mitchell
5 years ago
I just moved back to Buffalo from Boston, and my fiance recommended Nirelli's. I've taken my 2017 Subaru to them twice for service and they're excellent - straight shooters. Without me asking, they removed significant white paint scrapes off my back bumper for no charge. I unfortunately recently hit a blown truck tire on the NYS Thruway and did not hesitate to take it to Nelson Nirelli. The appraisal was done by the end of the day, and they're going to do the work. I wouldn't go anywhere else.
Chris Maloney
10 months ago
Regular customer here, always get great work done here at a fair price.
Amanda Spear (AJ)
3 years ago
A pleasant experience in a convenient location! I just needed an inspection, but will definitely be back when I need other work.Glad I found a place in Buffalo that I'm comfortable with!
Bobby Mann
3 years ago
Always can count on fast honest reasonable prices service
Catherine Holland
3 years ago
Just got home from 5,000 mile check up and yearly inspection. The customer service is awesome and the price is amazing. Friendly and efficient, I don't go anywhere else.
CSR
a year ago
Great experience. Inspection and oil, saved us money by talking us out of unnecessary work and had us out in an hour. Thank you Nirellis.Service: Oil changeService: Oil change
CILO'S AUTO CARE CENTER
3 years ago
Went in to inspect my motorcycle for the first time and my first bike and the guys where great real helpful, respectful and also gave me some advice for being a first time rider on a bike.Definitely will be back again.
Kelly L
3 years ago
The Nirelli's are a great family and they take care of so much. They were honest, fair and quick with a quote and texted pictures with the quote.
American Narwhal v2
a year ago
Every worker there is hard working, honest, knowledgeable and kind. Great business can't wait to see how it continues to thrive.
Mike L
3 years ago
Needed paint work done, they quoted me a great price compared to the other places and did a great job
Henry Merkins
4 years ago
Excellent service from start to finish. Honest good guys that make sure you're taken care of and try to save you as much as possible
Benjamin Cross
6 years ago
I always take my car to Nirelli's. They're extremely helpful and explain exactly what they're doing and what the price will be.