Galaxy Auto Place Service & Performance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carmen Ruggiero
6 months ago
Very professional excellent service don t do unnecessary repairs but keeps you informed with anything that needs to be done. no high pressure. Wish I had used them sooner. Very fair. Bob takes the time to explain what needs to be done. Not would use them again AM going to use them for all my truck needs.

  BigBadMarko
a year ago
It's hard to find a trusted, reliable, ethical auto service but Galaxy checks all the boxes! Quality customer service too. I highly recommend them and I'll definitely come back if/when needed.

  Mark Mitchell
a month ago
Excellent customer service. Highly recommend.

  Kadie Wachowski
a year ago
I bought my car 5 years ago from Galaxy and let me say it was the easiest purchase of my life. And I always recommend people to Galaxy to buy a car. Recently one of my co workers went to this shop for her a oil change and tires bc she also bought a car from galaxy and she LOVED the experience, they didn t over charge her, didn t upsell her on stuff that wasn t didn t need, she said she felt like she was being taken care of in the right and honest way. I just made my first appointment to have them do my oil change- I normally go to delta sonic but there prices are just ridiculous now. Plus with all the positive feedback I ve been told about this shop and the owners- I feel more comfortable doing business with them and would rather give my business to them.

  Michael Hamannwright
8 months ago
I've been here multiple times and it's always a great experience! Would definitely recommend them to anyone needing their car serviced!Service: Vehicle safety inspectionService: Vehicle safety inspection

  Travel Boy
5 months ago
Complete Scam! After calling and bringing vehicle down for service, guy decided he didn't wanna fix it! Take your car somewhere else!

  kelly zarcone (KellyZ)
2 years ago
We went there for my son's older car which we had just purchased. I don't think we will be going back. It wasn't a total rip-off but I do feel somewhat taken advantage of. We went in for warranty work and ended up paying almost $250. They charged us $70 for tire balancing and then told us that the rims were bent so it was pointless to balance the tires. That would have been nice to know before spending $70 on the balancing. We also paid a much higher diagnostic fee then most other places charge which was totally unexpected. When I asked them to look the car over to see if there was any other warranty work that needed to be done, I never expected the diagnostic fee on top of all the other face we were paying anyway. It ended up so that the warranty only covered $20 and we paid the rest.

  John Hoelscher Jr
a year ago
Honest in their estimates. "Concerned about my safety". Strongly suggested work that previous repair shop should have been aware of, but never mentioned to me.

  Travis Michels
5 years ago
This place is great!!! I am visiting my girlfriend and had a few issues with my vehicle. I called the shop and explained my situation, they were busy but said to drop it off if possible. Bob made sure I was informed through the entire process and made it very easy. I picked my car up a few hours later and it's good to go!! Prices are very reasonable and my girlfriend will be using this auto shop from now on! Thank you Bob, you saved me tons of time and money!!!

  Cristina Hecht
5 years ago
Was recommended to this place by a friend. Had to have my car towed there for repair. The owner was super nice, gave us a great price and had my car finished that same day. We arranged to take my other car back a few days later to have tires and an oil change done. The price on that was also excellent. Highly recommend.

  Guoen Lin
4 years ago
My car had a knocking noise, turns out the upper control arm needed to be replaced. Bob was very helpful in answering all the questions and was always available to answer the phone and follow up with me. Very good experience. Excellent service with knowledgeable staff. Reasonable pricing. Would come back again.

  Fabio Colin
5 years ago
Great experience with Bob. He fixed our van really fast. We were in trouble on our road trip and after 4 auto place, Bob found the problem and he fixed it in few hours. Thank you very much ! It is a really good place if you got an issue with your vehicle.

  Myles Pearson
5 years ago
All of the 5 star reviews are 100% accurate. Bob was professional, honest, and efficient. I came in just to replace my indicator light. My tire pressure was low as well and they took care of it as a courtesy. I will definitely be coming back here in the future. I advise anyone with car trouble (minor or major) to visit this place. Thanks for everything.

  Jeremy Toepfer
3 years ago
Very helpful, didn't feel like I was getting ripped off, great communication from them even with my several changes of requests for work to be done. Looking back at it I may have been a confusing customer to assist being a first time car owner and first time bringing my car in for service but I never got a feeling or sense of frustration from him, just a desire to be helpful

  justin allbright
2 months ago
Trustworthy and reliable. Stands by his work.

  Dan Balter
a year ago
The mechanics replaced the struts on my car for a very reasonable price, and threw in a tire rotation free of charge all in the same day I brought the car in! I highly recommended Galaxy Auto.Service: Auto maintenanceService: Auto maintenance

  JO K
6 years ago
Stopped by on way home to see about an oil change, turned out to be a perfect time.... they not only took me in right there and then, but were knowledgeable, friendly and honest. GREAT SERVICE!! highly recommend this place!!!!

  Suzie Galatioto
4 years ago
Whenever ANYTHING happens with our cars I call Jason at Galaxy - he always gets us in ASAP and takes care of whatever is wrong. They are a great team and I know when I pick my car up he has made sure all problems are taken care of. I've been going here for years and I am NEVER disappointed. Thank you!

  Beverly Neumeister
3 years ago
Every time I ve brought my Truck in its been a great experience. Staff is amazing. Also like that they show me what s wrong and not just say if this is wrong that is wrong. They are very honest which is amazing!!!!

  Alan Savage
4 years ago
Bob at Galaxy really saved our bacon! Wife and I flown back on a 12 hour overnight to Buffalo to find our camper van's battery had died. We jumped it, but then the engine would cut out every time the rpm went over 2500. There was no way we'd make our campsite that was still 4 hours away. Stress! We limped into Galaxy Auto and Bob spent at least an hour diagnosing, doing test drives, and solving the problem for us (a component needed reprogramming) and let us go for free. I can't thank him and Galaxy Auto enough for saving us!

  Dan Buckmaster
9 months ago
Trustworthy, helpful, and reasonable prices. I d highly recommend!

  Yani Mami
5 years ago
I found this repair shop through repair pal. I must say they know what they re doing. They take the time to tell you what your car may need and won t just tell u anything just to get the money. I would recommend Galaxy to all of my family and friends..... oh yeah and they get the job done fast

  Melissa Smith
3 years ago
I went there for the first time and the service was phenomenal! They were quick, super nice, explained everything and helpful whenever I had questions!

  Samantha Steltermann
6 years ago
Bought my truck from union rd took it here bc its closer such a great place everyone was so friendly did a great job on my jeep i will definitely be using them again and again!

  Alexander Roehre
3 years ago
Been here for a couple different repairs over the past year or so and always receive excellent service and a great affordable price.

  Bruce Campbell
4 years ago
True professionals in every sense of the word.Kind,courteous and skilled this is the place you want to take your vechicles.Bob Bauer and staff take care of their customers quickly and efficiently and at a fair cost.I would never go anywhere else.

  Marianne Sniatecki
2 years ago
Just moved into the neighborhood, fast,friendly and great service! Cost less than what I expected. I will use this shop again!Service: Auto engine diagnosticService: Auto engine diagnostic

  Jaye Cannata
6 years ago
They took the time to explain everything to me that was being done, they offered to drive me home when they realized it would take more than an hour. All around great service and great technicians.

  Alex Jordan
2 years ago
Great service and honest pricing, it has quickly become my go to spot for auto work!

  Sharon Pollock
2 years ago
Always willing to listen to concerns and act accordingly without "adding" any additional services that may not be needed. Great service and communication and fair prices